I attended Reception at approximately 5:30 p.m. and indicated that I would be visiting a friend in hospital between 6 pm and about 8:30 pm. I did not take my bag to the room. The receptionist was a very charming lady – not just charming, but extremely helpful also. I ordered and paid for my dinner before leaving to visit my friend in the hospital and said that if I’m not back by 8:30 pm, just leave the tray in the room. I got back at about 8:30 pm. I parked my car and took the lift up to my room. I could see that there was no tray, so I was about to go and search for a cafe when a knock came to the door. I opened the door and there was a man with a tray. They had waited for me to come back so that I could have my dinner while it was warm. Outstanding. Unique. Whenever I visit Brisbane, I will try to stay at the Gambaro Hotel.