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Reviews of City Park Apartments

3.5 out of 5
City Park Apartments
251 Gregory Terrace, Spring Hill, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 235 reviews" "
Rating 8 - Good. 98 out of 235 reviews" "
Rating 6 - Okay. 21 out of 235 reviews" "
Rating 4 - Poor. 11 out of 235 reviews" "
Rating 2 - Terrible. 5 out of 235 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Ken

Liked: Cleanliness, room comfort
Convenient and comfortable
Very convenient location for the medical centre we needed to access. Obtaining keys was easy. Apartment spacious and comfortable for a 4 night stay
Stayed 4 nights in Jun 2020
Response from Mele on 19 July 2020
Dear Ken, We appreciate the review. We hope to see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in May 2020
Response from Mele on 18 June 2020
We're glad you enjoyed your stay. We hope to see you next time

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checking in after hours - anytime outside of a 3 hour window in the middle of the day - was a painfully slow process with about 5 phone calls and texting and emails. The managers would not help directly and I never spoke to them even though they were in the building. It took me an hour stuffing around to finally get into my room. The rooms though were great.
Stayed 1 night in Apr 2020

8/10 Good

Patricia

Travelled with group
Stayed 2 nights in Mar 2020
Response from Mele on 23 Mar 2020
Thank you for your review.

10/10 Excellent

Ian, Oakey

Travelled with partner
Liked: Amenities
Me and my wife were totally at home there and would recommend it to anyone
Stayed 1 night in Mar 2020
Response from Mele on 14 Mar 2020
Dear Ian, We're so glad you enjoyed your stay. We hope to see you next time.

10/10 Excellent

Vee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was that it was private and my apartment was huge and comfortable with a balcony. I had access to free parking and staff friendly and amenable. Make sure you read your pre arrival instructions so that you gain easy access as the office is only open during certain hours. I would stay there again the place was very affordable and worth every cent.
Stayed 4 nights in Feb 2020
Response from Mele on 10 Mar 2020
Dear Vee, We're glad you enjoyed your stay. We hope to see you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
A very pleasant and spacious one bedroom apartment with everything you could need, including a great view of the city. I checked in after reception hours and the lady who facilitated my stay was very sweet. An excellent location: I would not hesitate to stay here again.
Stayed 2 nights in Feb 2020
Response from Mele on 10 Mar 2020
Dear guest, We're glad you enjoyed your stay. We hope to see you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized apartment, fantastic location and views, easy after hours entry. Would definitely recommend irrespective of the great value. Car parking is the only issue, limited secure parking under the building.
Stayed 2 nights in Feb 2020
Response from Mele on 10 Mar 2020
Dear guest, We're glad you enjoyed your stay. We hope to see you next time!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great service and excellent staff
Stayed 2 nights in Feb 2020
Response from Mele on 25 Feb 2020
Dear Emma, Thank you for your review. We hope to see you next time.

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central place
I stay here regularly. Its quiet. Well equipped. Very centeal, 10 min walk to central shopping.
Stayed 3 nights in Jan 2020
Response from Mele on 18 Jan 2020
Good afternoon Kerry, We're glad you enjoyed your stay. We hope to see you next time.

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, good facilities.
Stayed 8 nights in Dec 2019
Response from Mele on 30 Dec 2019
Hi, We're glad you enjoyed your stay. We appreciate the review. We hope to see you next time!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Dec 2019
Response from Mele on 30 Dec 2019
Hi, We're glad you enjoyed your stay. We appreciate the review. We hope to see you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Mele on 30 Dec 2019
Hi, We're glad you enjoyed your stay. We appreciate the review. We hope to see you next time!

8/10 Good

Diz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing about this apartment every thing closes food bars different cultures I've stayed there twice now from shift from work before I travel home 3 hours up the coast for remaining days off ! It's good for singles ! But the best thing about is being a couple or a friend or a date that ! Let your hair down go to nite life Nite club discos pubs restaurants backpacks strip clubs an transport rite there ! Well hope you guys have good stays ! Hey get 2 nites an it cheaper I DO wen live BANDS TOUR THOUGH ! THANKS ALLOT
Stayed 1 night in Nov 2019
Response from Mele on 30 Dec 2019
Hi, We're glad you enjoyed your stay. We appreciate the review. We hope to see you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, so clean/tidy aswell. Spacious definately recommend, short walk to RNA showgrounds, easy access to apartment. Underground parking provided. Definately be becak
Stayed 1 night in Nov 2019
Response from Mele on 30 Nov 2019
Hi, we're so glad you enjoyed your stay. We hope to see you next time

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this two bedroom apartment as we were attending a U2 concert nearby. We were pleasantly surprised by how well presented the apartment was, the fact it had been upgraded as some point and its view and location. We were on the main road but the noise did not seem to be an issue unless you were sitting outside. Great value
Stayed 1 night in Nov 2019
Response from Mele on 30 Nov 2019
Hi, we're so glad you enjoyed your stay. We hope to see you next time

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Apartment at a great rate!
Large 2 bedroom 2 bathroom apartment in a handy position for both the Valley and the City. Excellent parking as well.
Stayed 1 night in Oct 2019
Response from Mele on 2 Nov 2019
Thank you for your feedback. We hope to see you next time!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Great apartments clean, with friendly staff and a great location. Would definitely recommend and we will be back again.
Stayed 1 night in Oct 2019
Response from Gab on 11 Oct 2019
Thank you for your feedback. Can't wait to see you next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment close to pretty much everything. Spacious apartment. Would definitely book there again
Stayed 3 nights in Oct 2019
Response from Gab on 11 Oct 2019
Thank you for your feedback. Can't wait to see you next time!

10/10 Excellent

Quinton, Melbourne

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I have stayed at some pretty nice places including... Stanford, treasury , some of the oaks in Brisbane over the years but I’ll have to say that I’ll be back to stay there for now on! Value for money and share size of one bedroom apartment was great with everything u could need in it plus FREE PARKING which is a bonus! Not to mention there wasn’t anyone calling at 10:05 to see if you were leaving yet! Big thumbs up! P.s forgot to mention very clean too as my partner is fussy and she couldn’t find anything to pick on which happens on the odd occasion in other places!
Stayed 2 nights in Sep 2019
Response from Gab on 11 Oct 2019
Thank you for your feedback. We hope to see you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Gab on 11 Oct 2019
Thank you for your review. We hope to see you next time!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were missing a few living essentials like an ironing board, cutlery, glasses etc and they were immediately replaced that day .... excellent service. There was one apartment where a party went on well into the night. We were that exhausted from working at the show that we fell asleep but I know other people staying in the apartments weren't impressed.
Stayed 11 nights in Aug 2019
Response from Gab on 11 Oct 2019
Thank you for your feedback. We have notified management. We hope to see you next time!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Park across the road, close to the city.
Stayed 3 nights in Jul 2019
Response from mel on 9 Aug 2019
Thank you for your review. We hope to see you next time

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from mel on 9 Aug 2019
Thank you for your review. We hope to see you next time

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Mele on 13 July 2019
Thank you for your rating. We hope to see you next time!

6/10 Okay

ACT

It was all pretty standard ie no amazing features. I think you should provide dishwasher and laundry powder according to the length of the stay - otherwise someone booked for one night gets the same as a family booked for a week (and the longer-staying, higher-paying family is disadvantaged). The kitchen and bathrooms appeared clean in the night we arrived but less so when I saw them in proper daylight.
Stayed 5 nights in Jun 2019
Response from Mele on 13 July 2019
Hi, We're glad you enjoyed your stay. We appreciate your feedback and have notified management. We hope to see you next time!

8/10 Good

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from mele on 13 July 2019
Thank you for your rating. We hope to see you next time!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Mele on 13 July 2019
Thank you for your rating. We hope to see you next time!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Size of the apartment and proximity to the city. A+++
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked: Views, location, amenities Had sugar ants in the bed and after changing sheets the first night, by the third night the ants returned. Disliked: Unable to access wifi and when we called phone numbers providde, no reply or help was given.
Stayed 3 nights in May 2019
Response from City Park Apartments on 16 May 2019
hello, Thank you for your feedback, we are sorry to hear about the ants and we will ensure to fix this issue. Do you remember what room you were placed in by any chance? regards City Park

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was good and close to free Spring Hill Bus Loop. Apartment was comfortable, but no WIFI. Would stay again, but only with WIFI.
Stayed 4 nights in Apr 2019
Response from City park Apartments on 13 May 2019
hi, Thank you for your feedback! We are trying to fix the WiFi issue as we speak. However, all our advertisements for the time being have been edited with the knowledge of the lack of WiFi. Thanks again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spotless new great view and very roomy. Would stay there again
Stayed 5 nights in Mar 2019
Response from Mele on 30 Mar 2019
Dear Guest, We're so glad you enjoyed your stay. We hope to see you next time!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT AAA+
Perfect place to stay, super close to the city, gorgeous view of the city skyline at night. Absolutely spotlessly clean, just a perfect place to stay all round.
Stayed 1 night in Mar 2019
Response from Steve on 12 Mar 2019
Thank you Melanie. We look forward to see you again soon.

8/10 Good

M

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2019
Response from City Park on 8 Apr 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked this property for its location, the spaciousness of the suites, the new paint, kitchen and bathroom, and the under-cover (free) parking. The small pool was great for refreshing at the end of the day, and there is a short walk to two other pools - the tiny and historic Spring Hill Baths, and the 50m lanes of the Centenary Pool. We also liked the interactions with management, who responded quickly. To be improved - the internet connection (often not working), the carpet on the stairs is wearing out, and the garden was visibly wilting and not being tidied or watered. Inside the clothes wardrobes there should be much more efficient storage system. The units fronting Gregory Tce can be noisy but the doors and drapes dealt with that very well. We will continue to use these apartments, as we have for many years, but will try to book a unit at the back of the block, that look out to the city.
Stayed 6 nights in Jan 2019
Response from City Park on 13 Feb 2019
Dear Guest, Thank you for your feed back, your suggestions has been noted. We look forward to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location is excellent. Room sizes and amenities and outdoor spaces are excellent. Would have appreciated provision of tea towel and had cloth/paper hand towels in kitchen area on arrival. Also would be good to have little waste bins in bathroom areas. A very pleasant stay and would stay there again.
Stayed 4 nights in Dec 2018
Response from City Park on 13 Feb 2019
Thank you for your feed back, sorry for the inconvenience that has caused to you. We will review this issues with the house keeping team, as we do normally provide tea towel and waste bin in the bathroom. We hope to see you again soon!

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Mel on 17 Dec 2018
Thank you for your feedback. Wishing you a Merry Christmas.

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2018
Response from Mel on 17 Dec 2018
Thank you for your feedback. Wishing you a Merry Christmas.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I booked a King bed in a studio apartment and got two singles with the kitchenette closer to my bed than my husbands bed was.
Stayed 1 night in Dec 2018
Response from City Park Apartments on 14 Dec 2018
Dear Guest, Thank you for your feedback. We sincerely apologies for the inconvenient that has caused to you, next time if you do visit again please kindly remind the reception on/prior your check in for the bed preferences. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from City Park Apartment on 12 Dec 2018
Thank you for your feedback. We look forward to see you again soon!

6/10 Okay

Riv, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from City Park on 20 Nov 2018
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Ruth, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from City Park on 14 Nov 2018
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Julie, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and tastefully furnished. Great location loved the big sliding glass doors onto the verandah overlooking the park. Parking was easy. The only irritation was the Sunday check in when no one is available in reception; Information on line rather than on the reception door would have been a time saver.
Stayed 1 night in Oct 2018
Response from City Park on 24 Oct 2018
Dear Julie, Thank you for your feedback. Glad to hear that you enjoyed your stay here. We will look into and update the reception hours. Thank you

10/10 Excellent

V, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and convenient location. Good supplies in the kitchen.
Stayed 2 nights in Oct 2018
Response from City Park on 24 Oct 2018
Thank you for your feedback :)

4/10 Poor

LarsWeber, Brisbane/Mackay

Disliked: Cleanliness, staff & service, property conditions & facilities
NO WiFi, No one on site till 10 am till 1 pm,when we rang the number they just said you have to see the staff when on site... were at work then... so the unit looks clean on arrival, but then you see all the hairs on the carpet... we deducted they came from the cleaners when we saw them ....the range hood was filthy, it set off the smoke alarm and the smell was disgusting... the en suite window was locked shut... and NO ducting... on a good note the curtains were blackout but the tracks had been cleaned so they did NOT slide, USE some silicone, just a spray... makes everyone's life better, the bed was good, but the mattress was filthy, glad I didn't look on arrival or we would have gone else where... The Management need's to spend more time here and NOT Micro manage form afar... Could be a great motel, get new managers or sell off to Air b&b Royce & Lars Fox
Stayed 4 nights in Oct 2018
Response from City Park Apartments on 6 Nov 2018
Dear Royce &Lars, Thank you for your feedback. We will address the cleaning issues directly with the cleaners. Our office is located 5mins walk from City Park Apartments, we do have reception working everyday 9am-5pm and also after hours staff available if needed. Unfortunately our FREE WIFI system is currently under maintenance, we have updated on the website that Wifi is not available, but for some of the early bookings we might have missed to inform the guests regarding the changes. Once again thank you for your feedback and thank you for staying with us.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
My expectation was for a 1 bed apartment, not a hotel studio style room. Once I got over that it was fine
Stayed 1 night in Oct 2018
Response from City Park on 24 Oct 2018
Thank you for your feedback John. We do have hotel studio style room available (without full kitchen), please let us know in advance your room preference next time. We look forward to see you again soon :)

8/10 Good

Sam, Goldcoast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay there was great, didn’t get disturbed and everything was clean and tidy 😊
Stayed 2 nights in Oct 2018
Response from City Park on 24 Oct 2018
Thank you Sam for your feedback :)

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from City Park on 24 Oct 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from City Park on 17 Oct 2018
Thank you for your feedback.