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"Great family experience. Staff was extremely friendly "

"Room was excellent, perfect size for pur family of four while we had a couple of days for my sons birthday. Staff on reception were really helpful, kind and welcoming. Cleaning staff we met and chatted with the kids, were also very kind. Beds were amazing! The hotel is beautiful and is looked after well. Highly recommend! X"

"Staff on the desk were absolutely lovely and friendly. I'd never stayed in Cardiff before, and they were so helpful explaining how to get around. The check in and out was easy. Room was decent with all the expected amenities. Really clean, and the bathroom was ace. Bed was super comfy, too. No parking available, but there are loads of pay and display car parks within 5 minutes walk"

"Excellent customer service,room was clean and tidy "

"Very nice place "

"The staff make this place. They are all so lush and friendly and accommodating....can't say enough about them! The food was great, although the cooked breakfast portion size was a little small, but still delicious."

"Staff were bang on and helpful, decor was interesting (and, for me at least, appealing), and the food in the bistro was great. The AC was great and the shower roomy and efficient... A pleasure."

"Most impressed with the pleasant reception and efficiency of the registration and checking-out process. Also the room was clean, comfortable and well appointed."

"Clean room, friendly and helpful staff. Nothing was too much trouble . Will highly recommend to others and will book again. "