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"Lovely staff and great service "

"Clean, tidy and warm."

"Enjoyed a two night stay at Park Plaza. Staff were friendly and helpful. Room was comfortable and clean. The gym and pool were great. Decent bar area with friendly bar staff. Recommended "

"Had difficulty in finding the hotel but locals helped. We were pleased to find a parking space below the hotel. Your female receptionist was extremely helpful and professional. We arrived around 11.15 am Monday 30th April 2026. We were very happy with the room. Spacious, clean, modern a large very comfortable bed and bathroom with a bath. We didn’t eat at the hotel purely because it was a birthday celebration so chose to eat in one of the Cardiff city restaurants. We did have a drink in the restaurant when we are back. Thank you. We enjoyed our visit to Cardiff and enjoyed our stay at the hotel. "

"Room was clean, hotel itself is in need of lots of TLC "

"Had to request the room to be cleaned, rubbish bin to be emptied; no towel rail for shower towel, wardrobe missing a front panel. toilet jammed in between wall - no room to sit square, no toilet brush. Continental breakfast o k but no savoury (marmite shown on menu) and fruit tired. Evening meal NO soup available and prawn cocktail served on red cabbage leaves. Tables "sticky"."

"Amazing hotel and fantastic location"

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"Very comfortable bed & clean room. Did ask the receptionist if it’s possible to have continental breakfast earlier than specific time, which wasn’t a problem. Friendly staff. Would definitely come here again. "