4/5 Good
Carl W
Travelled with family
26 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, lovely setting.
Bluesun Hotel was a solid, 3-4 star hotel experience on the Dalmation Coast. The property is well maintained and offers beautiful setting/views and convenient access to the beachfront. Everything was clean and in good condition both in the room and the facilities. Service was especially good. Our waiter at the hotel restaurant was extremely friendly (especially to our 7 year old daughter) and very attentive. The next morning we were 20 minutes late for breakfast closing and the staff offered each of us a full plate from the kitchen with coffee and drinks. They were so kind! The concierge was also amazing. She helped my wife track down aspirin after-hours and helped us book multiple ferries for later in our trip.
The one negative part of our experience was that they could not honor our booking of a seaview room upon arrival. However, it was a late arrival and the staff gave us a large suite as compensation. They were also able to move us to a seaview room the next day. Again, service was excellent and staff made every effort to smooth over the mix up. Securing our seaviews was a problem throughout our trip as we stayed at multiple resorts for only a few days each. I recommend making longer reservations at fewer properties if the particulars of the room are important to you.
Stayed 1 night in Aug 2021
