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Reviews of Holiday Inn Express Braintree, an IHG Hotel

3 out of 5
Holiday Inn Express Braintree, an IHG Hotel
Panners Roundabout Notley Cross, Braintree, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1003 reviews" "
Rating 8 - Good. 370 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom could do with an upgrade & not patched up. As makes the property loose it’s good vibe.
Stayed 2 nights in May 2024

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff. Good budget hotel
Stayed 1 night in May 2024

10/10 Excellent

Jitendra M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Xcellent Place To Stay And From Now On Will Always Book Holiday Inn Express Xtremely Clean and Accommodating 👍👍👍
Stayed 2 nights in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The room was spotless and facilities excellent. Staff were all polite and obliging. Breakfast was included in the price and was very good. A full range of English and Continental options all laid out and self service. Check out was equally easy. The site included a petrol station and a Toby Carvery which although not connected to the hotel were good for evening dining and filling the car with petrol before departure in the morning.
Stayed 1 night in Apr 2024

6/10 Okay

Caron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was great. Evening meal very limited. Staff were friendly, polite and very helpful. There was no written information in the rooms about meal times etc. Hotel was clean and tidy. But late night noise kept us awake till 3am. Mattress and pillows were not to my liking and I got up with a headache and backache. There was NO mattress cover and the sheet was too small for the bed. Likewise the duvet was small and inside an oversized cover. The lack of a plug socket either side of the bed meant I had to have an extension cable running across the room so that I could plug my CPAP machine in at night. This presented as a trip hazard during the night when I needed the bathroom. Not a very successful stay unfortunately.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Deawanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Rooms clean really nice shower Dining in or Toby a few yards away perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing bad to say
Stayed 1 night in Apr 2024

8/10 Good

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

peter.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable enjoyed our dtay happy to stay another time
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenn

Stayed 1 night in Apr 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Joy

Liked: Cleanliness
The hotel was nice and clean but the food was awful
Stayed 1 night in Feb 2024

6/10 Okay

Jamie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Price was good facilities basic and tv didn’t work
Stayed 1 night in Feb 2024

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Really comfy stay. Breakfast was excellent. Staff were great. Vending machine in foyer for extra snacks. Pub / restaurant just outside too. Look forward to staying again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wayne

Business traveller
Stayed 3 nights in Feb 2024

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Iliked everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Tudor

Stayed 1 night in Feb 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dawn

Business traveller
Liked: Staff & service, room comfort
Holiday Inn
Hotel was well located near main roads but nothing very much nearby. We stayed as it’s close to the racecourse. Fairly basic. Odd smell in the corridors but not in the room. Bathroom had mould around shower door and really could do with an update. Bedroom very spacious and comfortable. Noisy air con. Has good car park.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice free breakfast
Stay here on a regular basis as it’s in a great location while working in the Essex area. Large car park, speedy check in and nice sized room. Breakfast was great. Highly recommended.
Stayed 1 night in Jan 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful - Great Breakfast
Just stayed over for one night for a business meeting. Comfortable, clean, friendly staff and really nice choice for breakfast. Lots of parking also and great location next to an M&S food hall in a service station. Will return.
Stayed 1 night in Jan 2024

10/10 Excellent

Sami

Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent friendly and very helpful.
Stayed 1 night in Jan 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, bright and cheerful, and very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chidi

Liked: Cleanliness, staff & service, property conditions & facilities
Warm very helpful staff
Stayed 1 night in Dec 2023

8/10 Good

M.A.ELLIOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on reception very helpful and friendly
Stayed 1 night in Dec 2023

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay staff were welcoming and attentive breakfast was great thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Liudmila

Everything was excellent
Stayed 4 nights in Nov 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you want from a budget hotel. Staff very friendly and helpful. Sounds like a small thing but I liked the fact that there was a landline in the room so I could get an alarm call to back up my phone. Breakfast OK but scrambled egg could have been fresher. Over all very good.
Stayed 1 night in Nov 2023

10/10 Excellent

C

Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing!
It was amazing and a good value would usually pay similar price in other hotels and then have to pay extra for wifi, parking and breakfast etc. But here it was all included in the one price.
Stayed 3 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable no complaints.
Stayed 1 night in Nov 2023

6/10 Okay

Badr

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff.. but hotel old You can hear next door mobile vibration.. you believe someone in ur room talking to u. No privacy.
Stayed 1 night in Nov 2023