House, 5 Bedrooms (Gate House) | View from room
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Reviews of Patterson Kaye Resort on Lake Muskoka

3 out of 5
Patterson Kaye Resort on Lake Muskoka
1360 Golden Beach Road, Bracebridge, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Eve Getaway
We were met with a beautiful cabin! It was nice and toasty and very clean. We also ate at the restaurant and were very happy with the friendliness and welcoming attitude of every staff member there! They also had a great playlist of as soon as we entered the restaurant! We would highly recommend this resort!
Stayed 2 nights in Dec 2017

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
It was great escape from toronto!! Loved every minute!!!
Stayed 4 nights in Dec 2017

10/10 Excellent

Colin, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and very friendly staff. As we were outside of the peak the restaurant wasn't open every night but when it was the food was very good - and so convenient.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Great location
Enjoyed a dinner at the lodge one night. Waiter was very attentive. Such a beautiful location.
Stayed 3 nights in Oct 2017
Response from General Manager on 16 Oct 2017
Dear Guest We would like to thank you for your comments, compliments and patronage.While your compliments are always appreciated it is your comments and constructive criticisms that help us to provide a better experience for our future guests and grow our business. We will be looking at replacing the mattress and sofa beds in many of our cottages. Thanks again for your feedback and we hope to see you again at Patterson Kaye Resort. Regards Hospitality Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great experience Louts for Kids to do... beautiful views Definely look forward to going back
Stayed 3 nights in Aug 2017
Response from Hospitality Team-Patterson Kaye Resort on 16 Oct 2017
Dear Guest We are extremely pleased to know that our resort met your expectations. As a small intimate resort our guests are akin to our family members when they are here. We do have a lot for kids to do and enough for adults to relax. We look forward to hosting you again soon. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage, close to beach, friendly staff
We stayed at the Diana Cottage for 3 days and thoroughly enjoyed the experience. The Patterson Kaye Staff were extremely friendly and always willing to help or even just say hello upon passing by on the resort grounds. We had dinner at the hotel and thoroughly enjoyed the house Shepard pie and Derby pie desert. The only downfall was that the room carpets were slightly stained and looked like could use a bit of a steam cleaning. Also, the water in the cottage had a slight yellow tinge. Overall, a great experience. We will return
Stayed 3 nights in Aug 2017
Response from Hospitality Team- Patterson Kaye Resot on 16 Oct 2017
Dear Guest We would like to thank you for your wonderful comments. I am extremely pleased to know that our staff have contributed for a more pleasant vacation experience.As a small resort our goal is to connect deeper with our guests to ensure that we meet and exceed their expectations. We will be addressing the issues you've mentioned and trust that if you do vacation with us again this situation would have been corrected. Again thank you so much for your kind comments and favourable rating of our resort. Best Regards

8/10 Good

Roger, Missisauga

Liked: Room comfort
Nice Hotel
Very nice resort................................................................................................................................................................................................................................
Stayed 1 night in Aug 2017
Response from General Manager on 28 Aug 2017
Thank you for your patronage and review. We are constantly working to improve our guest experience. Hope to see you again soon. Best Regards Guest Service Team a tPatterson Kaye Resort

8/10 Good

Bruce, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muskoka Interlude
Stayed two nights while visiting relatives at a nearby cottage. The setting is on a secluded back water of lake Muskoka. The cottages are a little close together but the setting with beach, calm shallow water, docks and water toys make it great for a family stay. The cottage itself was large clean and overlooked the water - very pleasant. All in all, a good place to spend some time.
Stayed 2 nights in Aug 2017
Response from General Manager on 28 Aug 2017
Dear Guest On behalf of the staff and management of Patterson Kaye please accept our thanks for your review and patronage. We are happy that you had a pleasant experience with us. We are constantly working to improve our guest experience and trust that you can visit us again in our little paradise. Kindest Regards From the Guest Service Team at Patterson Kaye Resort

8/10 Good

Ane, Barrie, ON

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice relaxing place
I loved the place and location. The beach is really nice. The activities room is not well maintained and they are short in canoes and kayaks, only 5 all total for the whole resort. The restaurant is overpriced and extrwmely slow, but there is good places where to it near the area, just 5 minutes away. The view is spectacular... that is why I loved it.
Stayed 3 nights in Aug 2017
Response from General Manager on 31 Aug 2017
Dear Guest We appreciate your patronage and feedback. Sorry we were unable to meet all your needs but we're very happy that loved our resort,the view, location and beach. We will address the issues you mentioned with the hope that we can meet your needs in the future. We hope that you'll visit us again. Sincerely Hospitality Team Patterson Kaye Resort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
well we stayed at one of the cheapest rooms availa
there was one plate to use, ants ,large ants in room , they never vaccumed room, dead ants all over. but the cheapest room, it wasn't bad.
Stayed 3 nights in Jul 2017
Response from General Manager on 31 Aug 2017
Dear Guest: We'd like to thank you for your patronage and feedback. Some of our cottages are rustic, but very functional and meant for the budget vacationers as you've specified. Our larger and more modern cottages are exceptional and are a little higher priced. I am sorry that your experience was marred by these little creatures. This year we've seen an enormous amount of critters due to the inclement weather. Our housekeeping generally does a good job and I'm disappointed that they've missed the mark this time around. We would appreciate if you would consider us again for your next vacation where we can make it up to you. Sincerely General Manager Hospitality

10/10 Excellent

Elizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 family
The Abby we stayed in was amazing 4 adults and 5kids
Stayed 2 nights in Jul 2017
Elizabeth A special "Thank You" to you and your family. It was great to have you all here with us. Its what makes Patter Kaye so special. The Abby is one of our nicer cottages and it is just a few feet away from the water with one of the most spectacular views, where the Muskoka River meets the lake. Glad you enjoyed your stay. Please tell others and we hope to see you again soon. Kindest Regards General Manager Hospitality Team

6/10 Okay

sonyl, mississauga,on

Liked: Cleanliness
good place to unwind fora couple of days .
had been to santa's village ,ideally located ,facilties at the hotel can be improved ,
Stayed 2 nights in Jul 2017
Response from General Manager on 31 Aug 2017
Dear Guest Thank you for your patronage and feedback. We've addressed your issues with our staff and will rectify any deficiencies in our service level.. We do have light housekeeping if you're stay is only for a couple of days. Thanks again and hope we can serve you better on your next visit with us. Kindest Regards Hospitality Team

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Had a great stay! Very friendly staff, room was clean and comfortable
Stayed 2 nights in Jul 2017
Dear Holly On behalf of the management and staff at Patterson Kaye Resort we would like to thank you for your fine tribute and your wonderful patronage. It is always nice to know that our guests have experienced a great time on our resort especially when our staff has contributed in a meaningful way to their stay with us.We are constantly working with staff to improve service competencies to deliver an outstanding guest experience. We would like to ask that you join us again soon as many of our guests are returning patrons year after year. Thanks again for your glowing remarks. Sincerely General Manager Hospitality team, Patterson Kaye Resort

8/10 Good

CHIRAGSINH

Liked: Staff & service
Good
Over all enjoyed the trip with family

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a really great stay. Pool was closed, which we didn't know about when booking and the amenities could have been better explained on check-in but all in all a relaxing getaway with everything we needed :)
Stayed 2 nights in Jun 2017