Boutersem Apart Hotels

"Check in was easy. Really friendly staff at reception. Very clean and quiet room. Great to be able to open the window. Comfortable bed with choice of soft and firm pillows. There were just 2 pillows on the bed. Maybe they supply 4 when 2 people stay. Good storage area. Extra bath and hand towels can be found there. Fully equipped kitchen: fridge, microwave, kettle, plates and cutlery. Odd that there was only one tiny cereal bowl. My only issue is that the cupboards for pots and pans, large bowl and colandar are only accessible if you are a 7ft giant! I had to stand on a chair (no shoes) to reach the colandar. Might be an idea to add air con instructions to the online hub. Would also be good if housekeeping can check that previous occupants have not switched off the air con and the microwave in the fuse box. Instructions would be great for the iron in the laundry room as it's not a regular iron. There's a Leonidas shop next door to the hotel plus a Carrefour express attached to the hospital across from the hotel. There's also a cafe plus a shop selling takeaway food, cakes and gifts at the entrance of the hospital. Transport is great with Delta metro around 10 minutes walk away and bus stops nearby. Although the immediate area is surrounded by office blocks, there is a lively area with bars, restaurants and shops including a Carrefour supermarket less than 10 minutes walk away. "

"The room was very nice. The restaurant service, however, was horrible. We experienced extremely long delays for everything - ordering, food delivery, and especially receiving the bill so we could pay. It was so bad we didn't dare have breakfast there the next morning for fear of missing our flight. "

"I was very upset as big name of Holiday inn hotel I came by train from Rotterdam to Brussels by train in airport I was waiting for shuttle bus almost 1 hour waiting outside in cold . After I took taxi to hotel . Cost me money to get to hotel they should have shuttle every 30 mins in this kind of hotel . Very upset "

"Bar has patio. Fooseball table in lobby. Exercise room. Shuttle to airport. Room good size. Separate toilet room from shower. Heat wasn't working though and TV channel reception poor on some channels. Nice to have fridge and Nespresso machine. Big windows. "

"Almost everything about the hotel was great especially the staff. The drawbacks were the bed was very firm…which is really not to our taste. The other was the breakfast. While there was much from which to choose, the items we selected were mediocre at best. It all looked tasty but the quality was average which was a disappointment. I cannot compliment the staff enough though. They were friendly, helpful and everything one hopes to interact with upon arriving or departing a hotel. The airport shuttle is a bonus. Also, the train into the city center is conveniently located across the street from the hotel. The hotel is eco friendly too so another plus."

"Great location for EU, friendly staff and super clean rooms. Breakfast plenty of choice."

"OK everything, I recommend."

"Clean, good standard rooms. Good location with good transport links. Great service from staff"

"Clean! Quiet! Comfortable beds! Great location to the airport! Grocery store close by! "