Front of property
Check availability

Reviews of The Beverly

2 out of 5
The Beverly
5 Lakeview Ave, Beverly, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 120 reviews" "
Rating 8 - Good. 17 out of 120 reviews" "
Rating 6 - Okay. 17 out of 120 reviews" "
Rating 4 - Poor. 6 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small, quaint hotel in a nice part of Beverly. Felt like a small town. Friendly and helpful staff with comfortable suites. Very, very quiet and restful.
Stayed 2 nights in Apr 2024

4/10 Poor

Megan

Business traveller, Travelled with partner
The picture portrayed it as a modern Inn but the updated part was only the office part and the back part was a motel. The musty chemically smell hit us as soon as we opened the door and after a short time it was all you could smell and taste. Our clothes hair etc soaked in that smell.
Stayed 1 night in Apr 2024

6/10 Okay

Betsy, South Hamilton

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Hazel R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No contact check in and check out. Clean place, would recommend. Had Hulu Live but we were unable to access.
Stayed 2 nights in Apr 2024

2/10 Terrible

Katty

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice all round.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the text responses from the front staff was timely and useful. Newly renovated rooms were comfortable and clean but our room beds (lower 15) the beds seemed a little used and were saggy with imprints. The lower steps from parking lot had old and dirty carpet that looked sad and used.
Stayed 1 night in Feb 2024

10/10 Excellent

Anja, Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The room was well appointed and clean. The contactless check-in was convenient. I don’t usually stay at motel like properties but this one I would recommend.
Stayed 1 night in Jan 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Carol L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Shanna

Stayed 1 night in Jan 2024

6/10 Okay

Michelle

Travelled with partner
Disliked: Amenities
The entire place smelled like pine sol. The room we booked didn’t match what we booked online. It was a nice quiet spot. Chair broken when someone sat in it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lucas

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional value. Exceptional attention to detail with all the amenities provided and regular communication with our host. We were assigned a suite in the lowest level basement. There is a steep stairwell leading to the unit that made it challenging to bring luggage in if you have any mobility impairments. I do plan on staying here again, I will request accommodations on the first floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Olufunmilayo

Stayed 2 nights in Dec 2023

10/10 Excellent

John, Macungie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time we've stayed at the Beverly, we have family in the area so we're up a couple times / year to visit. Great location, quiet. Rooms are clean and spacious, beds are comfortable. Excellent hotel! We'll be staying again in the future.

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Spacious accomodations
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
One Night
The communication was fabulous! The room was a lower level, and had a basement odor, despite the air purifier. The bathroom has a suspended ceiling, mold and peeling paint on the pipes.... The room was clean, towels & linens fine.
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to everything, the owners communicated perfectly! Rhe space was gorgeous and the beds were SO comfortable. Would definitely stay again!
Stayed 2 nights in Nov 2023

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness
Good location. Nice renovations. I wish I didn’t book a basement room. It was low ceiling and dark. Bed was comfy. No face clothes or tissues
Stayed 1 night in Nov 2023

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable apartment like hotel room, convenient location and parking. Really liked the place a lot. The older building has been nicely updated in the rooms, still a little noisy between rooms and some road noise. But very comfortable and convenient and great value. self check in so easy.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Beverly
Clean, comfortable, and easy! Convenient location.
Stayed 1 night in Nov 2023

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the size, and the convince to stores, train. Bed was a little uncomfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Bettty

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that the train to Salem or to Boston was so close, quick walk. The space is clean. Easy to get in easy to get out. The only thing is that it’s a very simple space no over Decour or extras but if you’re looking for a nice clean place it’s safe and easy to get around. It’s a perfect place.
Stayed 4 nights in Oct 2023

10/10 Excellent

Steven, Hillsburgh

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean, welcoming space. The commuter train to Boston is a very short walk away, and the Depot Diner is just across the road. We really enjoyed our stay at The Beverly, and would stay here again if we're ever in the area.
Stayed 5 nights in Oct 2023

6/10 Okay

Micah

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The key box didn’t work. Unable to lock
Stayed 1 night in Oct 2023

10/10 Excellent

daisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe and quiet.
Stayed 1 night in Oct 2023

6/10 Okay

nathan

Stayed 1 night in Oct 2023

8/10 Good

Christine

Liked: Cleanliness
Disliked: Amenities
I enjoyed my stay immensely. Most convenient
Stayed 9 nights in Sep 2023

6/10 Okay

Sidney

Travelled with family
Liked: Cleanliness
Meh……
Our room was clean, and we enjoyed the kitchen. But…there was a window unit right above the headboard of our bed. It was somewhat like a truck motor running all night long. The establishment is older, somewhat well maintained, but not worth what we paid ($400/night). There was no daily cleaning - there was a storage closet where you could get your own supplies. Hotel link in email did not work - had to txt someone to get the code for the closet. Also, there was no extra lock on the inside of the front door for added protection. Anyone with the code could have just walked right in. We could hear every step the people above us made. We booked late and didn’t have a lot of choices for lodging. Won’t be staying here again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
My trip was amazing, and the Beverly was the perfect place to stay for us. I loved the self check in and how seamless everything was from start to finish!
Stayed 2 nights in Sep 2023

10/10 Excellent

Irene, Windsor

Stayed 1 night in Sep 2023

10/10 Excellent

Konda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this hotel are spacious and clean. It is also located across the street from the train station. It was the perfect place to stay for our Halloween trip to Salem. (10 minute train ride to Salem from the hotel). Although I didn’t see any staff on property, they are constantly communicating with you via texts and emails to make sure you are happy and if there is anything that we needed. We will definitely stay here again next year.

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely night's sleep
The king sized bed in the bedroom was wonderful! We only stayed one night and it wasn't exactly the location we thought it would be, but that is our fault. The customer service was wonderful and communication was superior!
Stayed 1 night in Sep 2023

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a wedding! Great amenities and very easy to get too.
Stayed 1 night in Sep 2023

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in remotely access to storage closet extremely helpful. Full kitchen was a plus
Stayed 2 nights in Sep 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
neat
I had no idea there would be no staff until after I booked the reservation. I would have been reluctant to book had I known that in the first place. Luckily we had no issues getting into our room and the room was clean. Nice space with kitchen and streaming services on the tv. Pretty user friendly. But the doors automatically lock at check out time so if you forget something in the room there's no front desk to unlock the room so you have to be punctual on checking out.
Stayed 1 night in Aug 2023

6/10 Okay

jonathan

Stayed 1 night in Aug 2023

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you happen to be going the the north shore towns of Hamilton or Beverly there are very few options for a place to stay. The Beverly looked nice in its photos, but upon arrival we discovered that it was little above an old motel. Two floors, no elevator, we were in the basement. There is no check-in onsite: everything is done with a door-based number entry system. There is no way to gain access to the room before the appointed 4:00 pm (we tried). There is no lock on the door to the basement level rooms. The room itself was okay - larger than most but in the basement? They had a little kitchen area with forks, knives, and coffee but no plates. There was an iron but no ironing board. Fortunately the lodging was not our "destination" - we were just there to get changed for a wedding and then sleep and check out. The biggest plus was that it was very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Stayed 1 night in Aug 2023

10/10 Excellent

Noa

Travelled with family
Liked: Cleanliness, amenities
Clean and beautiful with lots of space. A great stay.
Stayed 1 night in Aug 2023
Response from The Beverly Team on 24 Aug 2023
Thank you and we hope to host you again!

8/10 Good

Joyce

Stayed 1 night in Aug 2023