Front of property - evening/night

Reviews of Boro Bay Hotel

3 out of 5
Boro Bay Hotel
Barangay Songco, Baybay Blvd., Borongan, Borongan City, Eastern Samar

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful to us and went out of their way to acomodate us. Thank You

4/10 Poor

Raymond, Morrisonville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The aircon did not work properly, a lot of dust webs all around the room, The TV did not have a good picture not sure of the problem, Only 2 towels in room, no shampoo the soap was so small we had to go out to buy some, a lot of the fixtures were falling off the wall or not working. Had a coffee pot. no coffee or cups Great location. We will not be staying there again
Stayed 1 night in Oct 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and helpful
Stayed 15 nights in Sep 2022

10/10 Excellent

Clifford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little quaint hotel on the bay of Borongan. Nice clean rooms with hot water, nice beds and lovely kind staff. The breakfast too was simple but good. Will definitely visit again if I am in Borongan.
Stayed 1 night in Sep 2022
Response from borobayhotel on 16 Sept 2022
Thank you so much Sir Clifford for that inspiring review. We'll be looking forward for your coming back to Borongan. A safe travel for you & your family in going back to your place. God bless!

8/10 Good

Daris

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That’s was a good way of relaxing and bonding with my family. Thanks.
Stayed 1 night in Mar 2021

6/10 Okay

George, Laguna Hills

Business traveller
Liked: Cleanliness, staff & service, amenities
Liked the location. Steps from the ocean and on the "Boulevard". Also Borongon City was very accessible. However there are issues with air conditioning, wi-fi signal strength, and hot water that need to be addressed. Clearly hot water for shaving and washing your hands is important. But I nearly scalded myself in the shower. Very difficult to adjust the temperature and flow coming out of the shower head. May as well replace the shower heads too.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
borobay hotel stay
stayed here 2 yeas ago. the onsite restaurant doesn't have much. went one block south to the kristina hotel to eat. the property is still beautiful across the road from the pacific ocean. the room was great. i always stay here when i come up from leyte to borongan. had a scrambled egg omlett and toast for breakfast. yes i would stay here again.
Stayed 1 night in Jan 2019

6/10 Okay

hiroshi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
スタッフは良くて快適だが!
スペシャルルームを1週間予約していたが、初日は他の部屋しかないと言われキャンセルしようとホテルズコムに電話したが、ホテルと協議しろと自動アナウンスだけで切られてしまいキャンセル出来ずオーナーから差額の半額しか返金されず不満が残ったが、スタッフの対応は迅速丁寧で帰りの送迎も予約したが、他の客が使用していて使えず市内の車も手配できなかった。スタッフよりオーナーに問題があるようだ。 宿泊中は、朝食のみで丁寧にスタッフが対応してくれたが、夕食も無く近くのホテルのレストランを利用した。ルームサービスや清掃は大変良くて感謝に値する。 夕食で他のホテルを毎回利用したので他のホテルと比較するとプールやレストランが無く残念だ。
Stayed 5 nights in Jul 2019