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Hôtel Les Sources de Caudalie

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Hôtel Les Sources de Caudalie

Hôtel Les Sources de Caudalie

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationChateau Smith Haut Lafitte2 min walk
  • Popular LocationUniversite Bordeaux III12 min drive
  • Popular LocationMichel de Montaigne Bordeaux 3 University20 min drive
  • AirportBordeaux (BOD-Merignac)27 min drive

Choose dates to view prices

About this area

Martillac

Located in Martillac, Hôtel Les Sources de Caudalie is in a provincial park. Grand Theater Opera National of Bordeaux and Chateau de La Brede are local landmarks, and some of the area's activities can be experienced at Chateau Smith Haut Lafitte and Chateau Latour-Martillac. Looking to enjoy an event or a game while in town? See what's happening at Chaban-Delmas Stadium or Circuit Bordeaux Merignac. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Chateau Smith Haut Lafitte - 2 min walk
  • Universite Bordeaux III - 12 min drive
  • Chateau Haut Brion - 19 min drive
  • Michel de Montaigne Bordeaux 3 University - 20 min drive
  • Hospital Haut-Leveque - 23 min drive

Getting around

  • Cadaujac Station - 5 min drive
  • Doyen Brus Tram Station - 13 min drive
  • Bordeaux (BOD-Merignac) - 27 min drive

Restaurants

  • La Grand Vigne — 1 min walk
  • La Table du Lavoir — 1 min walk
  • Pizzas Kiki - 4 min drive
  • Le Pistou - 4 min drive
  • Table7 - 7 min drive

About this property

Hôtel Les Sources de Caudalie

Luxury hotel with 2 restaurants and winery
Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Self parking is free. Other amenities include an outdoor pool, a health club and a bar/lounge. All 72 soundproofed rooms feature iPod docks and 24-hour room service. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hôtel Les Sources de Caudalie offers 72 forms of accommodation with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

80-cm Flat-screen televisions come with cable channels, DVD players and pay-per-view films. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a health club.
Spa Vinotherapie Caudalie has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with hot springs/mineral springs, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 26 for adults and EUR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Hot tub
  • Tennis
  • On-site winery

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • TV channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Minibar

More

  • 4G smartphone data speed
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:30 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 26 for adults and EUR 26 for children (approximately)
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Les Sources de Caudalie
Hôtel Les Sources de Caudalie Martillac
Les Sources de Caudalie
Les Sources de Caudalie Martillac
Hôtel Sources Caudalie Martillac
Hôtel Sources Caudalie
Sources Caudalie Martillac
Sources Caudalie
Les Sources Caudalie Martillac
Hôtel Les Sources de Caudalie Hotel
Hôtel Les Sources de Caudalie Martillac
Hôtel Les Sources de Caudalie Hotel Martillac

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 104 out of 140 reviews
5 - Excellent 74%
Rating 4 - Good. 26 out of 140 reviews
4 - Good 19%
Rating 3 - Okay. 5 out of 140 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 140 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 140 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, room comfort
It is all publicity but not actuality!!
Stayed 2 nights in Aug 2020

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We had a terrible experience at this hotel that demonstrates its poor management, largely incompetent staff, and utter lack of customer service. Ahead of arrival, the hotel did not communicate how many of the facilities were closed due to COVID-19 (nor was it indicated on their website). Only 1 of 3 restaurants was operating and we couldn’t get reservations there for each night of our stay (there are no other restaurants in the immediate area). Guests were only able to reserve gym access by hiring their private trainer for 70 euros an hour. The spa—the main draw of the estate—was almost fully booked and we were unable to get the services we wanted (most hotels of this caliber call you beforehand to make sure their guests can benefit from their facilities versus the public). Examples of other issues- the reception called early in the morning to ask a question about room cleaning, waking us up. There were many times throughout the visit where the front desk did not pick up our phone calls, making it necessary for us to walk to the desk. Bugs and spiders in curtains that had not been cleaned. On the final bill, we were wrongly charged for multiple items. We did manage to get a booking for massages at the end of our stay, and were extremely disappointed. They charged a different price than we were told upon booking (and that was in the brochure) and were denied use of the steam room/hammam unless paying 40 euros per person (again, contrary to what we were told and the brochure).
Stayed 3 nights in Jun 2020

5/5 Excellent

Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place
The place is absolutely stunning, things you can do are relax by the pool, soak in the jacuzzi, go for a long walk or for a bike ride. Restaurant options are indeed pricey but the whole experience is worth it. Breakfast should be included in the nightly price.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A five star resort located in a vineyard. The welcome reception was warm and welcoming. The service through out our stay was top notch, food and wine served in the restaurant were superb in quality. The vineyard and the walk in the forest was very enjoyable. A great place to let your body and mind relaxed. Highly recommended for a relaxing retreat vacation.
Stayed 1 night in Oct 2019