I booked for a room that can accomodate 4 persons via Hotels.com. During our arrival at the hotel I showed the hotel voucher to the receptionist. But she told me that the standard rooms in their hotel are good for 2 persons only and there was no available room for 4. So she forced me to pay for another room for the other 2 despite the details on the hotel voucher. I explained that it was not my fault for their system not to conform with Hotels.com. They ruined my budget. It's clear to my mind that they just want to get more money from the guests becasue the room for 4 persons where they transferred us the following day was vacant when we arrived at the hotel. I knew it because it was just beside our room. In addition, they displayed on the counter that they accept debit and credit card. Anticipating that I might run out of cash because of the forced room booking, I asked them if I could use my credit card. They told me that the machine is out of order.