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Reviews of Boracay Grace Hotel

3 out of 5
Boracay Grace Hotel
Boracay Main Rd. Corner Tulubhan Rd., Sitio Angol, Manoc Manoc, Boracay Island, Aklan

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing. the hotel was ok. Quit a bit of walk to the beach but overall it was good stay.
Stayed 6 nights in Jan 2020
Response from jess on 20 Feb 2020
Thank you very much hope to see you again

2/10 Terrible

chery

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
fiood is not hotel quality and no housekeeping services bathroom drainage is clogged water everywhere everytime taking a shower.
Stayed 2 nights in May 2019
Response from Julie on 10 Oct 2019
Thank you for your feedback it is important to us.

8/10 Good

SAYDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaper but Quality Service at Boracay Grace
My stay, together with my friends, had been an amazing and memorable experience. The hotel personnel/staff were friendly and had been accommodating to our needs especially food and transportation service from and to Ati Tribe community. The ambiance of the hotel was so relaxing and conducive for resting. My friends even availed of their massage service. Special thanks to Sir Ador, who accompanied us from and to the airport. I would say that my choice is worth it. Cheaper but quality service hotel. God bless Boracay Grace Hotel!
Stayed 2 nights in Sep 2019
Response from jess on 17 Sept 2019
Thank you very much, well appreciated. Hope to see you soon. God bless

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We had a good time in boracay, and enjoyed our stay The place was okay
Stayed 3 nights in Aug 2019
Response from jess on 5 Sept 2019
Thank you very much feedback is highly appreciated.God bless

6/10 Okay

LAWRENCE

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Boracay Grace Hotel Mgmt & Staff on 31 July 2019
Thank you so much for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the place, staffs are very accomodating
Stayed 1 night in Jul 2019
Response from Boracay Grace Hotel Mgmt & Staff on 31 July 2019
Thank you so much for your feedback, we really appreciate it. Best regards

10/10 Excellent

Rea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are so approachable and Therve wholeheartedly
Thank You For making my parents Happy. We are super blessed to found a hotel that suite to my family... More blessing from God..
Stayed 2 nights in Jul 2019
Response from Boracay Grace Mgmt & Staff on 14 July 2019
Thank you so much for your feedback. It is our pleasure serving you. Best Regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is easy to find, just beside the road. And the beach is just 10mins walk from the hotel.
Stayed 1 night in May 2019
Response from Boracay Grace Mgmt & Staff on 8 June 2019
We really appreciate your feedback. It is important to us. Thank you for staying with us.

10/10 Excellent

Jerico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Jessie on 27 Apr 2019
Thank you so much for your feedback. Hoping to see you again.

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Facility is good as well. Room is very spacious and well organized.
Stayed 2 nights in Apr 2019
Response from Jessie on 9 Apr 2019
Thank you so much for your feedback, it is very important to us. Hoping to see you again. Best regards.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and comfortable
Had a great stay here! Comfortable room, shower got hot, ac worked. Everyone was so nice and the food was amazing especially the dinners! Short walk to the beach. Only downside is the road construction can be a little noisy at night.
Stayed 4 nights in Feb 2019
Response from jess on 30 Mar 2019
Hi Amy, a BIG thanks for your feedback, we will missed your wonderful family. Hope to see you again.

8/10 Good

Lyn, Cebu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not so happy about the free breakfast...
Stayed 3 nights in Mar 2019
Response from jess on 29 Mar 2019
Thank you for your feedback,our team will make it best.

4/10 Poor

Louise

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from jess on 11 Mar 2019
Thank you very much for your feedback this helps a lot to us.

10/10 Excellent

Roszaimy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Great room.
Excellent stay at Grace's. Super friendly reception staff. Great, fulfilling breakfast. Refreshing pandan juice as welcome drink. A nice 3rd floor open patio to hang out. Reasonably fast wifi although my room had weak signal. Very strong air conditioning if needed. Nice modern room with rainshower head. About 5 minutes walk to White Beach. Improvements: to provide hangers to hang clothes, the in-room table stand was uneven and could easily tip over drinking glasses or other valuables.
Stayed 1 night in Jan 2019
Response from jess on 1 Feb 2019
thank you for your feedback it means a lot to us.

8/10 Good

Chris, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
The staff treated us well during our stay and did their best to help us. The breakfast was always 15 minutes early and simple yet good. They have a lovely rooftop terrace with a bar which is nice for a quiet night cap. About 5 minutes from the quiet end of white beach, but a bit noisy being by the main road. This is the only reason for giving a 3 for room comfort as it was a bit noisy at night, though I guess the back end is quieter. The room itself was clean and spacious with cable tv, ac, a fridge and a nice bathroom. Overall a well run and friendly place.
Stayed 7 nights in Feb 2018
Response from jess on 14 Mar 2018
Thank you very much Sir Chris see you soon

4/10 Poor

Mia, Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for recommendation. No water in toilet!
Unstatisfied! Not happy. Ants in bed. No water in toilet. Last day no more breakfast.
Stayed 3 nights in Dec 2017
Response from jess on 23 Dec 2018
THANK YOU very much for your concerns, this is noted and worked by our team.

8/10 Good

Loen Andre

Liked: Staff & service, room comfort
Basic accomodation - price is OK.
I booked a standard room for 2 nights - room is OK and nothing fancy, just basic accomodation if you will ask me. There is also free set breakfast but you cannot really choose what to eat. The room is quite old, but big. They will also provide you with toiletries upon check in. The staff is very friendly and helpful whenever you need some assistance. Very weak cellphone signal inside the room even if it is just beside the main road, but there is free wifi if your room is close enough to the reception. Location wise it is just at the corner of angol road and the main road so you can either take a tricycle to get to Dmall or you can walk along angol road and reach the beachfront of station 3 in 10 - 15 minutes.
Stayed 2 nights in Dec 2017
Thanks for the comment our management will do the best that we can in responding these concerns

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines Hotel mit allem, was man braucht. Gutes Frühstück und sehr zuvorkommendes Personal.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원 분들이 다들 착하셔서 좋아요! 그리고 웰컴 주스 무제한 주시는데 꼭 드세요! 엄청 존맛~ 안좋은점은..물이 약하게 나오는점 뺴면 좋아요!
Stayed 4 nights in Feb 2020
Response from jess on 20 Feb 2020
Thank you very much hope to see you again

6/10 Okay

東方の騎士, 埼玉県

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
十数室のこじんまりとしたホテルであるが、殆どが窓が無い部屋みたいでした。それでも部屋の広さがまずまずなので圧迫感は無かったです。私の場合食堂のある３階でマッタリ過ごしました。無料のコーヒーが嬉しかったのと何よりも若いスタッフがフレンドリーで部屋にいるよりも気楽に過ごせたのを有難く思いました。
Stayed 2 nights in Feb 2020
Response from jess on 20 Feb 2020
Thank you very much hope to see you again

8/10 Good

Chia-Hua

Liked: Cleanliness, staff & service, property conditions & facilities
交通便利，服務態度佳
飯店在馬路旁，交通上很便利，沒有電梯，但會幫忙搬行李，房間簡單且乾淨。 我們安排在最後一天要離境前的簡單住宿，老闆人很好幫我們詢問了離境的交通並且親自送我們到碼頭！非常貼心的服務！
Stayed 1 night in Oct 2019
Response from Jess on 14 Oct 2019
Thank you very much, we appreciate your feedback. Thank you again and hope to see you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from Boracay Grace Hotel Mgmt & Staff on 31 July 2019
Thank you so much for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from Boracay Grace Staff on 8 June 2019
Thank you so much for your feedback. It is our pleasure serving you.

2/10 Terrible

Szu Yun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
爛透了
糟透了！房間看起來像是沒整理！ 沒熱水、冷氣不夠涼、地板有蟲、又很吵 頂樓有人在唱歌、非常不推薦來入住 要求換房還不能換！
Stayed 5 nights in Apr 2019
Response from Boracay Grace Hotel Mgmt on 8 June 2019
Thank you for your feedback. We apologize for the inconvenience that have caused you. We will do our best to make improvements regarding this matter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
服務滿分的民宿型旅館
入住4天，預定的是一般雙人房，衛浴沒有乾濕分離，洗澡會濺濕馬桶，算是美中不足的地方。有提供迎賓飲料，最早入住為下午2點，旅館地點在第三區，出門左轉第一個路口左轉走長下坡可至白沙灘近3號碼頭，早餐是一大亮點，起床後才現煮西式早餐，還有新鮮水果，在頂樓有用餐區設計的非常愜意，另外有洗衣服務一次3Kg100p，也有代訂水上活動服務，但櫃檯很熱心的告訴我們klook跟kkday價格有時更為優惠，不會為了賺錢硬要洗你參加他們的活動，所以服務部分滿分！下次來長灘島一定會再來這裡，服務親切，CP值高
Stayed 4 nights in Apr 2019
Response from Jessie & Julie on 8 June 2019
Thank you so much for your feedback. It is important to us. Hoping to see you again in the near future. Best Regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, großes Zimmer und sehr sauber
Stayed 3 nights in Mar 2019
Response from jess on 20 Mar 2019
Thank you very much we appreciate your feebdack

6/10 Okay

gérald, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop bruyant dommage
Bel hôtel récent à 15 mn à pied de la plage de White Beach. La chambre est spacieuse très propre avec un grand lit. Les draps et serviettes sont changés tous les jours. La salle de bain est grande avec eau chaude et bonne pression. Il y a un frigo, une bonne climatisation et une TV. Le petit-déjeuner est fantastique, fait sur commande et très copieux. Le personnel est très aimable et serviable. Cela aurait pu être parfait mais le gros problème c'est le bruit... Tout le temps du matin au soir et la nuit aussi. Travaux à l'extérieur 24h sur 24 ou presque, juste un stop de 2h du matin à 5h... Il y a aussi tout les animaux autour, coqs, chiens, chats. Une route à grande circulation juste devant l'hôtel. Et à l'intérieur les clients et employés font du bruit la nuit aussi sans que cela n'alerte le personnel de l'hôtel qui laisse faire. Donc impossible de dormir correctement et plus de 2h d'affilié sans être réveillé.. C'est vraiment dommage car cela à gâché un peu notre séjour.
Stayed 6 nights in Mar 2019
Response from jess on 20 Mar 2019
Thank you very much we appreciate your feedback

10/10 Excellent

soyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무너무 친절하시규 너무 쾌적하고 좋았어요
Stayed 1 night in Mar 2019
Response from jess on 20 Mar 2019
Thank you very much we appreciate your feedback

6/10 Okay

VYACHESLAV

Disliked: Cleanliness, room comfort
В связи с известной ситуацией на боракае бронировал отель наобум. До пляжа примерно 150 метров спустится. Мне это место пляжа понравилось, нет толп народа, как в центре, заход до глубины короткий. Отель свежеоткрытый. Несколько шумновато. Персонал отеля хороший, завтраки стандартные филлипинские. Цены в кафе нормальные, заказывал говядину за 130 песо, готовят в филлипинском стиле. Главный недостаток- нет шкафчика для одежды, вещи разместить негде. Нет стандартных табличек: не беспокоить, нужна уборка. Надеюсь недостатки исправят.
Stayed 6 nights in Feb 2019
Response from Jess on 26 Feb 2019
Thank you very musch for your feedback our team will do the best to solved this concerns.

8/10 Good

Hugo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019
Response from Julie on 24 Feb 2019
Thank you so much for your feedback, it is our pleasure serving you. Hope to see you again.

2/10 Terrible

Yumi

Disliked: Cleanliness, property conditions & facilities, room comfort
방음안되서 잠못잠. 아침에 출근하는 오토바이소리 겁나 큼.
픽업서비스된다고 써있어서 신청해놨는게 갑자기 예약날짜 당일 아침에 모르쇠 시전하면서 알아서 인터넷으로 검색해서 찾아오라고 개싸가지없이 일방적으로 통보함. 급하게 다른곳에서 픽업하고 겨우 찾아가보니 젊은 청년이 프론트에서 한참 허둥거리면서 체크인해줌. 물어보진않았지만 호텔사장아들같음. 룸청소 제대로 안되어있고 칫솔도 따로 안줌. 온수 안나옴. 아침에 오토바이소리때문에 강제기상. 소리 장난아님. 잠을 잘수가 없음. 조식은 사장님같아보이는분이 아주 친절하게 맘들어주심. 이 호텔후기에 직원친절하다고 많이들 적었는데 아무래도 저는 재수없게 젊은 불친절한직원한테 당했나 봅니다. 픽업신청하지마세요.
Stayed 1 night in Feb 2019
Response from jess on 13 Feb 2019
Thank you for your feedback it helps a lot. May God Bless you

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from jess on 29 Jan 2019
Thank you very much hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
電波が通じない。Wi-Fiもドア付近しか通じない。従業員は良かった。シーツに血がついていた
Stayed 3 nights in Dec 2018
Response from jess on 22 Mar 2019
Thank you very much for your feedback it means a lot for us.

8/10 Good

Alina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good value for money
Pros:Excellent service all the time, cheerful boys in the reception:) Very friendly and helpful staff, delicious breakfast every morning in to room(many choices in the menu), spaceful room with bathroom. Good wifi, fridge,tv and ac+fan. Very good value for money. Cons: there were some serious water damage in our room, and water was dropping from the ceiling to the floor, as a hotel owner I would be very concerned about it. Also there were old hamburger in our fridge when we checked-in, that was weird and disqusting.
Response from jess on 28 Mar 2018
thank you very much we appreciate your feedback

8/10 Good

엠제이, korea

Liked: Staff & service
오전 6시 30분경에 체크인함.
새벽 비행기라 잠시 머물렀다가 다른 리조트가려고 예약함. 오전 6시넘어서 체크인 .. 친절함... 외관이 사진과 조금 달라서 놀람.. 잠시 잠만자는거 괜찮음 ,안은 깔끔하고 우리나라 모텔 같음,,, 온수 안나옴..ㅋㅋ 3층이었는데 엘레베이터없음..짐들고내려올때 힘들었음..
Stayed 1 night in Feb 2018
Response from jess on 11 Feb 2019
Thank you very much for your feedback

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil Personnel d une gentillesse +++ Merci encore A bientot...
Response from jess on 6 Mar 2018
Merci beaucoup, see you again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bo inte här
Personalen var inte så duktiga på engelska. Städade inte en enda gång inne på rummet, inga nya lakan eller handdukar. Låg precis vid vägen så höga ljud hela tiden. Fanns ingen matsal så frukosten kom in på rummet klockan 7 på morgonen och var samma mat 3 av 5 dagar.
Stayed 5 nights in Dec 2017
Response from Jess on 15 Jan 2018
Thank you very much for your feedback this is very important to us.