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"Nice and easy"

"Great location. Close to the beach and Kiosks. Lots of extra charges tacked on to the room fee. Staff was inconsistent from super friendly to can’t be bothered. Breakfast was pretty standard. Juices, coffee, cereal, fruit, scrambled eggs, bacon, bread bar, and waffle maker. "

"I wish the water slides had been open, but understand the water conservation problem. The staff was wonderful and the property was clean. Palomino island is perfection! We enjoyed our stay, and will return! "

"Room service is only available at additional cost during the stay, regardless how long you stay there. The weather is humid so not having free room service is really not ideal. "

"The ocean view was wonderful, staff were courteous and friendly. The grounds keeping was immaculate, housekeeping was detailed and impressive. A wonderful experience !"

"Very clean and a lot to do"

"The first room we got in the floor & walls were wet. The room was hot. The host moved us to the next room which was great! The water occasionally was hot due to everyone sharing so it was either like warm or cold most of the time. The sheets did not smell great or clean but with no hesitation we received new ones but they did not smell the best either. Overall the just had good communication but some things could have been better. "

"Everything including chair availability at both both pools was fantastic. We went president’s day week d and it Did not feel crowded, although it was full. I would Like to see a little more variation between the menu in the main restaurant and pool cafe - although I doninderstand Why there Is a lot Of Overlap"

"Enjoyed the stay. The staff were accommodating and room clean."