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"Everything about this place was good. From the vibe, to the staff etc."

"Avoid! I stayed in a single room on the second floor of this pub. The room was very tired/shabby and in desperate need of a deep clean. Old carpet fraying around the edges, dirty splashes up the wall, etc. Sloping, creaking floor. The mattress was old and uncomfortable - springs dig into you all night. I’m always wary of non-white towels and bed linen as cleanliness is never as good - it’s dark grey towels here and grey bed linen. Thin pillows and duvet. And the TV didn’t work. I now see there are lots of reviews saying that same. The response from the hotel is always to say something when you’re there but I can’t see how that would make any difference as the whole place is like this. There was a gap under the room door so I could, sadly. hear other guests easily. The door did a lock but it’s definitely not fire-safe. If this was a Travelodge if would be shut down as no one would put up with how run down it is. And this place cost me more than a Travelodge. Positives: There’s a small hotel/pub car park at the back and a Spar (grocery shop) opposite. The pub does serve food (but I got a pizza from a nearby cafe). I do not recommend this place. I received two WhatsApp messages from scammers who got my data from the hotel’s insecure system. I reported it to the hotel via email and they didn’t respond. I also reported it to Expedia and they were concerned and raised a report. The scammers knew my full name, and the dates I was staying at Gwesty’r Plas Coch Hotel, Bala."

"Staff attentative and made this a very pleasant stay; from the free room upgrade on arrival to the substantial breakfast. Room nicely decorated with plush carpet. Hotel dining area nicely furnished with wooden floors and loads of interesting pictures. Diolch yn fawr"

"We loved our stay at Riverside Cottage. The cottage itself had everything we needed and it has been finished to a very high standard. Unlike a lot of places the appliances are from quality manufacturers such as Samsung (fridge, oven, and dishwasher), AEG (washing machine), and Bosch (gas hob), and the beds are super comfy with crisp white linen on them. Cut off from the (quiet) road also it feels quite alone and it is not overlooked. To cap it off the host was very helpful and gave us all the information we needed for a great stay. That included a list of lovely walks, of various grades, which can be done from/to the cottage, and there is also a nice pub within easy walking distance, which overlooks the estuary (George III Inn). We really relaxed here and just found the whole stay totally perfect"

"Nice place, breakfast expensive and 40 minutes to come and only ok"

"Staff were friendly and helpful."

"There were power cuts in the village which caused a multitude of problems for the staff but they went the extra mile and did everything they could to make all the guests as comfortable as possible. On that basis alone, we would highly recommend. "

"Difficult to assess as visited in early March, so very much out of season. No hot food on premises. Swimming pool cool (heating issues) on the two occasions we tried, Steam room and jacuzzi were OK, Sauna was out of action. Pool Showers out of action on first visit. Enjoyed the 9 hole pitch and putt. Staff were friendly and helpful. Stayed in the Manor House (a one bedroom apartment), rooms were spacious but real mix of quality of furnishings. Plenty of hot water and ample heating. Outside areas looking in need of work (uneven paving slabs etc)."

"Got to hotel only to be told by staff that the twin bedroom I had booked wasn't available and that they only had a double room for us. Had to complain to the manager to get them to change it. Shame as the room was clean tidy and had good facilities."