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Reviews of - Holiday Accommodation with Pool 350 Metres To The Popular Rainbow Beach

- Holiday Accommodation with Pool 350 Metres To The Popular Rainbow Beach
Bonny Hills, NSW

Reviews

6.2
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.4/10

Cleanliness

Reviews

2/10 Terrible

Lucy H.

Disliked: Cleanliness
Not good enough
Lounge had spider webs on it, ants everywhere. AC didn’t blow cool air was a very hot weekend. TV upstairs didn’t work, no screens on windows upstairs. filthy light fitting, AC was black with dust. We checked out next day. Had to find a hotel. Very costly weekend. I’m still waiting on compensation Booked in Feb now mid April. Elders agency do not answer my emails or return my calls.
Stayed 4 nights in Feb 2023

4/10 Poor

Angela M.

A disappointing stay
We have stayed at this property before and rebooked looking forward to another good stay. Halfway through our stay the washing machine started playing up and continually beeped not allowing me to select a wash cycle. I worked out through much frustrating trial and error that if I unplugged it for a couple of hours the fault would reset and I could wash a load. We are a family of 6 so the washing is considerable and certainly not what i wanted to make the focus of my stay. The dryer also was not drying clothes, even after 3 150min cycles which was not an issue until it started raining. The upstairs AC does not work either, just blows room temp air no matter what setting it is on. We reported all these issues after trying to sort them out ourselves, on the Monday of our second week. I was condescendingly told that AC and dryers were non essential items, and that they would see if their appliance man could come see the washing machine as a priority. He made contact with me the next day and was great to deal with, he reported to the real estate that both the washing machine and dryer needed to be replaced. The air con was never inspected so should be removed from being advertised on the listing. No one from the real estate got in touch with me so I rang on the Thursday. I requested compensation but as yet have heard nothing. We are farmers from the bush and not whingers, never given a bad review. They should update the listing and the real estate could be better to deal with.
Stayed 14 nights in Jan 2024

8/10 Good

Susan G., Australia

Liked: Cleanliness
Neat, practical, great location
This property suited our needs for an extended family. It's a little older but neat and clean. Pool was great, kitchen was well stocked with kitchenware, water pressure in the showers was superb and only a stroll to the beach. Loved the pet friendly backyard.
Stayed 4 nights in May 2023

8/10 Good

michelle c.

Simple but comfortable
The property is a good base to explore port Macquarie area. Alittle run down windows and doors jam , air conditioner didn’t work and no fly screens due to French doors in 3 of the bedrooms meant lots of flies inside. Spacious enough for 6 people, well equipped kitchen. Comfortable beds and lounges. Nice basic family accommodation could be really nice with some TLC.
Stayed 7 nights in Jan 2023

8/10 Good

Amelia G.

Liked: Cleanliness
Enjoyable stay.
Great location, walking distance to dog friendly beach. Comfortable beds, good kitchen.
Stayed 7 nights in Jan 2023

8/10 Good

paul H.

Liked: Cleanliness
We will be using the house again on the future as a perfect place for our large family to stay in.
This is a great house for small to large family. close to the beach and bonny hills is a great location. The house isnt 5 star as with the price, so a great priced well equipped holiday home. Dont forvet to orgainse your Linen.. Camden Haven Laundry Were so helpful. Family were very happy.. Thanks Guys
Stayed 3 nights in Aug 2022