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"Very nice large rooms, top condition. Desk service friendly and helpful, overall really a nice place. To be improved: breakfast service is sometimes poor; server forgets your order or nobody is around, and buffet is not refilled. Once after the room cleaning, there were lots of hairs on the bathroom floor - that's not 5-star."

"Rooms were extremely clean, service was excellent"

"For a small business hotel, it's pretty good in general. A few things could be improved, I asked for fresh towels, they keep. Re folding the towels and putting them back. At least one bottle of water per day in the room would be nice. There was no safe in my room. The food menu in the rstsursnt is very limited and never changes, it would be good to have some daily specials. The pizza was awful raw dough. I asked to cook it more and the top was burned but still raw dough inside :( staff were all very friendly and helpful and most spoke English pretty well. "

"property is like new. my room small and no desk. I asked and got a table and chair. Restaurant food was prepaired at the order time and excellent. Night view of the city lights added to the experience. Staff and restaurant staff friendly. The area of city center is run down which predominates La Paz but the hotel makes up for it."

"Such a wonderful stay here. Great area of La Paz, so clean and stylish with great amenities. Customer service from Ernesto and the team was superb also. Couldnt reccomend more!"

"Good staff, super restaurant & breakfast, good location, clean rooms "

"All around great stay"

"Beautiful hotel, staff was great. If you find yourself in LA Paz, it's a great place to stay. "

"Staying at UMA is indeed an experience. A beautiful resort in the cloud forest with a breathtaking view of the valley. It only has about 7 cabins of varying interesting yet comfortable designs that is designed around the contour of the land. The view by the pool is simply breath taking. The dining / social hall is beautifully decorated and crafted with various activity choices. The breakfast included is just beautiful and tastefully prepared fresh in front of guests. They have a dedicated coffee table where drinks are made by grinding select coffee beans, brewed meticulously and then served. Very special. The staff are very attentive and helping guests over and above what's expected. They made sure we found a transport back to La Paz when it was apparent that not many buses /vans are going due to the weekend election. Thank you UMA experience staff."