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"Rooms were, staff was great"

"Unfortunately I cannot say our stay was pleasant. We had a non smoking room. Apparently my idea of what a non smoking room should smell like and what the hotel operator thinks a non smoking room smells like are quite different. The wall of smoke smell as you walked into the room was just disgusting. When we came back to ask if they had any other rooms, of course they had none. Then I had to convince the lady who checked us in to go to the room and smell the smoke for herself. As she left she grabbed a bottle of air freshener. When she came back down, she tells me that the room was all good to go. I politely told her thank you for going to check the room however, I do not believe spraying some air freshener was going to help. And of course there was no manager on duty to do anything else. On top of the horrendous smell, they also added in all of the lovely other patrons that think partying out side there rooms until 2 am with no regard for others sleeping was exceptable. Safe to say I will never stay at another Days Inn ever again. If I could give them a zero I would. "

"Room was clean. Breakfast was terrible, tasteless powdered scrambled eggs and undercooked brown & serve sausage. Hallways smelt heavily of marijuana during our entire stay. Very noisy until 3 am both nights of our stay. Will never stay or recommend again."

"It was very nice, quiet and clean. It was near dining and the casino. It was close to Harper’s Ferry and historic Charles Town."

"Needs paint"

"The rooms were clean and the breakfast was adequate."

"👍"

"Outdated but well Kept "

"I didn’t even stay 1 night and no refund for the horrendous conditions. I was traveling with my dog for almost 13 hours in the car- booked online because it said they accepted pets-also when I called ahead of time- they said they had a restaurant available. Checked in at 8:00pm - after walking my dog I took a shower only to find bugs in the drain by my feet! And there was NO HOT water Mortified- I got dressed and went to the available restaurant that stopped serving food at 9:00 on Friday night- however at 9:35 they did allow me and my guest to have a drink at the bar while they closed down. At 9:55 am ish the man from the front desk said my dog was barking so loud it was echoing down the hall way- I immediately apologized and went straight to my room which was at the end of a very long hallway. I didn’t hear a thing approaching my room- my dog was just chilling- I sat on the bed and a cockroach ran across my had- I grabbed my belongings and my dog to leave- I put my dog in the car- no one to be found anywhere- starving and exhausted- I had no other choice but to leave- I asked for a refund but apparently my dog barking for 5 minutes is a reason to deny this- also I was not even there for 3 hours- "