Torre Acqua Lofts places guests in La Candelaria's vibrant heart. Historic Plaza de Bolívar is steps away. Rooms have free WiFi for planning adventures. Enjoy the arcade room after sightseeing. Attentive staff offers concierge and dry cleaning services.
Located in Bogotá, Torre Acqua Lofts by Jalo is in the city centre. Andino Shopping Center and Unicentro Bogotá are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Monserrate and 93 Park. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
You'll have the entire condo to yourself and will only share it with other guests in your party.
Torre Acqua Lofts by Jalo
Along with concierge services, this smoke-free condo building has dry cleaning and laundry facilities. A manager's reception is free. Other amenities include an arcade/games room, express check-out and tour/ticket assistance. Each condo provides a fridge and a microwave, plus free WiFi and a Smart TV with cable channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a coffee/tea maker and a dining table. Housekeeping is available on request.
Torre Acqua Lofts by Jalo offers 62 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with cable channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Bogotá condo provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and printers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
Stair-free path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free bottled water
Housekeeping (on request) (for a fee)
Iron/ironing board
Luggage storage
Safe at front desk
Tour and ticket assistance
Virtual front desk
Location highlights
In a historical district
In the city centre
Things to do
Arcade/game room
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Window guards
Fire extinguisher
General
20 floors
62 units
Banquet hall
Bed sheets changed on request
Housekeeping (on request)
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [+57 321 3448885]
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen fee: COP 80000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Torre Acqua Lofts Hotel
Torre Acqua Lofts Bogotá
Torre Acqua Lofts Hotel Bogotá
Frequently asked questions
Is Torre Acqua Lofts by Jalo pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at Torre Acqua Lofts by Jalo?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Torre Acqua Lofts by Jalo?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Torre Acqua Lofts by Jalo located?
Located in La Candelaria, this condo building is within a 15-minute walk of Gold Museum and Plaza de Bolívar. University of the Andes and Chorro de Quevedo Square are also within 15 minutes. La Sabana de Bogotá Station is 25 minutes by foot.
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Reviews
Torre Acqua Lofts by Jalo Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It had a lot of great cafes near it. Although it says in English most of the staff of not all don’t speak English but they are very helpful
ZAKARIA
Stayed 7 nights in Aug 2024
6/10 Okay
Marcos
22 Jan 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Need to improve
Service is terrible they do nkt really answer to messages via WhatsApp or any communication services so you better have no problems.
This is a huge apartment building although surprisingly quiet unless you’re in the lobby l. The room was basic but very well equipped with kitchen and its amenities, wifi worked well
These apartments are in a very convenient, central location within a secure, multi-use building. At nightime it was very quiet.
The apartment was stylishly presented and nicely furnished including a comfortable bed with clean linens.
Although the kitchenette was well equipped in terms of utensils, it would have been nice to have amenities such as tea, coffee, salt, pepper and oil, as these are not practical items for travellers to buy. Worth noting the apartments do not include a hairdryer either.
On the whole, excellent value for location and quality of accommodation.
The property was clean and well kept and the front desk/security people were friendly and helpful.
The room was clean and comfortable but there was no way to increase or decrease the room temperature as far as I could determine.
The walls seem pretty thin though and any talking or noise in the hall or from a suite across the hall could be heard more than I welcomed.
The area immediately around the property seems pretty sketchy but I never had any problems even when I went out alone at night.
There is a laundry facility on the premises but one has to provide their own detergent.
There provide a small coffee maker but one has to provide their own coffee.
There is a small kitchenette, although good enough for making a small breakfast.
It's within walking distance of most of the popular tourist places in Bogota and so is not a bad place to stay in Bogota.
This is my first experience with this type of stay. Breakfast was provided for via a ticket you had to pick up only they have no English speaking staff. Never got breakfast. Water was off for a whole day. The bathroom was microscopic. It feels like a work in progress. Not ready just yet. Will be top notch in a year or two when everything is together
Well, I spent 2 nights.
1- bed was horrible. It was like sleeping in a sofa-bed type of mattress, thin.
2- Hot water wasn’t constant…
3- No AC, even tho it was a 18th floor… the only ventilation was if you open the windows (2 small ones) which was okay at night but you can hear all the noise and honking noise all night and morning
4- The toilet was clogged and there was no overnight service to attend the situation.
Would I stay there again? No
There were many places nearby to shop and walk around. It was located in the center of the city which made it perfect walking distance from everything. It was pet friendly.
Joseph
Stayed 7 nights in Feb 2026
10/10 Excellent
Ramiro
21 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación limpia, a pocas calles del centro y alrededor varios lugares de comida, tiendas y lugares de interés
Ramiro
Stayed 4 nights in Nov 2025
10/10 Excellent
Jasmin
31 July 2025
Liked: Cleanliness, property conditions & facilities, communication
Todo bien
Jasmin
Stayed 3 nights in Jul 2025
10/10 Excellent
Kelen
17 June 2025
Liked: Cleanliness, room comfort, communication
Já fiquei hospedada em outros hoteis da regiao em Bogotá, mas esse me surpreendeu pelo otimo custo beneficio. As instalações são muito boas, bem equipado e bem localizado. Definitivamente o valor é muito abaixo do que pagariamos em qlq espelunca no Brasil.
Nos gusto mucho la estadia en el hotel. Si gusta puedes preparar tus comidas con tranquilidad ya que tiene todo los elementos necesarios para hacerlo. Habitación completamente limpia con sus sabanas, almohadas, toallas y elementos de aseo personal.
Tiene una buena ubicación y no se escucha mucho ruido, recomendado.
En general bien, lo único es que se escuchaba todo el apt no es insonoro.
Anderson
Stayed 6 nights in Feb 2025
4/10 Poor
Viviana
19 Feb 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
La habitación bonita, sin embargo, el servicio de limpieza era adicional, es decir, no pagas no hay limpieza y tienes que andar solicitando toallas limpias. Los huespedes tienen que llevar por aparte papel higienico.
Nossa hospedagem foi normal. A comunicação com o local não é muito facil. Chegamos as 5h da manhã e enviamos uma mensagem pra ver a possibilidade de entrar mais cedo e não fomos respondidos. Chegamos as 13h15 no local e tivemos que aguardar ate as 14h pra entrar para o quarto.
Cuenta con cocina y utensilios, el cuarto es amplio. Esta muy bien ubicado en el área para dar visitas a pie durante el día. Puedes visitar las áreas turísticas de los arededores como museos, la plaza Bolivar, y áreas turísticas. Pero la ubicación por la noche es una zona que no se ve muy segura.
En el apartamento hacía frío. Cuando fui a dejar la maleta, me dijeron que tenía un coste, no era suficiente con que tuviera dos reservas con ellos. En la ventana hay un cartelón de "VENDO" que resta luz para trabajar. También había algunos bichos...