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Mercure bh Retiro

4.0 star property
Hotel with a 24-hour business centre, 5-minute walk to Andino Shopping Center

Choose dates to view prices

Mercure bh Retiro offers a sophisticated urban retreat in Retiro's center. Guests enjoy in-room WiFi and well-equipped coworking spaces or business center. The attentive staff receives consistent praise, and visitors appreciate the convenient dry cleaning services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services
The current price is AU$104
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Minibar
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • Andino Shopping Center - 3 min walk - 0.3 km
  • El Retiro Shopping Centre - 3 min walk - 0.3 km
  • 93 Park - 3 min drive - 1.8 km
  • Movistar Arena - 6 min drive - 4.7 km
  • Unicentro Bogotá - 7 min drive - 5.4 km

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • Bogotá (BOG-El Dorado Intl.) - 37 min drive

Restaurants

  • ‪Pizzardi Artigianale - ‬3 min walk
  • ‪La Biferia Steak House - ‬2 min walk
  • ‪The Wine Store - ‬3 min walk
  • ‪chin chin - ‬1 min walk
  • ‪Arigato - ‬2 min walk

About this property

Mercure bh Retiro

Upscale hotel near Andino Shopping Center
Close to 93 Park, Mercure bh Retiro provides amenities, such as dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge) and coworking spaces
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • A lift and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 53 rooms include amenities, such as free WiFi, safes and minibars.
Other amenities include:
  • Rainfall showers, hairdryers and shampoo
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure bh Retiro?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on 12 Dec 2025 start from AU$104.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Checkout is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within a 5-minute walk of El Retiro Shopping Centre and Andino Shopping Center. 93 Park and Unicentro Bogotá are also within 3 miles (5 km).

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Mercure bh Retiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 258 reviews
Rating 8 - Good. 70 out of 258 reviews
Rating 6 - Okay. 14 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 11 out of 258 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy hotel and excellent location. No air conditioning
Stayed 3 nights in Oct 2025

10/10 Excellent

RONY

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025

10/10 Excellent

jordy justice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

8/10 Good

VLADIMIR

Liked: Cleanliness, staff & service
Nice area, close to many good restaurants and malls. The only problem for me was no aircon. The weather was ok, but if it was hot...
Stayed 2 nights in May 2025

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Amenities
Good facilities and kind staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location! Excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, the guys at front desk are very rude!

We booked for 4 days but left early, the guy at the front desk was rude. I had to argue just to get a second key
Stayed 4 nights in Mar 2025

10/10 Excellent

Xiomilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the location, the cleanliness, and the staff here. The breakfast is delicious with a new hot option daily (eggs, arepas, tamals, chicken burritos, rice & beans) as well as a buffet of meats, cheeses, fruit, juices, coffee, hot chocolate, cereals, yogurts etc.

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good service. The only thing is… the bed is uncomfortable.
Stayed 12 nights in Sep 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024

8/10 Good

Andrés

Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

8/10 Good

wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly in general. The breakfast was alright, everyday is different menu. Be mindful there's no heater nor AC. It can get cold in the morning. No issue with safety.
Stayed 4 nights in Sep 2022

4/10 Poor

Gabriel

Rooms are very small. No AC and the rooms are very hot. Staff wasn’t very friendly
Stayed 3 nights in Oct 2023

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024