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Reviews of ExpoHotel Bogotá

2.5 out of 5
ExpoHotel Bogotá
Carrera 37 N 25b 65, Bogotá, Distrito Capital

Reviews

6.4
Rating 10 - Excellent. 12 out of 91 reviews" "
Rating 8 - Good. 29 out of 91 reviews" "
Rating 6 - Okay. 26 out of 91 reviews" "
Rating 4 - Poor. 10 out of 91 reviews" "
Rating 2 - Terrible. 14 out of 91 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that we can’t have alcohol in the room.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2018

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
Was here only briefly for business. The room is small but clean. Large bed was comfortable. Warm water made showering relaxing.
Stayed 2 nights in Sep 2018

2/10 Terrible

marcus, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This hotel is a dump bad customer service no towels no good service
Stayed 3 nights in Nov 2017

2/10 Terrible

Carlos, Bogota

Disliked: Staff & service
Charged me twice, no response, bad experience.
I´ve used this hotel for different friends before, all the time get the invoice (factura) was an issue, the accounting person was not there, people in the front desk dont know how to print the invoice, they were supposed to send it by mail... I had to call many times to get ir (sometimes I never got the thing). However location is convinient and hotel is OK. Last month I booked it for a friend, I received the charge on my credit card and my friend was asked to pay there again, I contacted Expedia, They have been trying for a week to get an answer from the hotel... Never got it, so we paid 2 times for the same room. Bad experience.
Stayed 1 night in Jul 2017

2/10 Terrible

Martha, Miami, FL

Disliked: Cleanliness, staff & service, room comfort
Terrible experience
I arrived on day of reservation only to be told it was canceled. I was told that I was contacted that morning to inform me of cancelation and arrange alternate plans, but I was out of the country and did not have cell phone access. They told me they cancelled my reservation because a walk-in group arrived and had to give my 4 rooms to this group. I had made my reservation 2 months earlier. I had a large group of 8 adults and 8 children, one of who was 3 months old, and another 5 months pregnant. We had to wait 2 hours before they finally found another hotel for us. The new hotel was the same price and not the same quality as what I had booked online. I never expected a hotel to cancel someone's reservation the day of arrival. It was very inconsiderate and terribly rude. The manager came out and raised her voice at me telling me that she was trying to resolve the problem. Only the young man receptionist empathized with my frustration and remained respectful and kind. I would NOT recommend this hotel to anyone. A hotel that cancels a reservation of 4 rooms for 16 people, on the morning of the reservation is not trusthworthy. I am even suprised this hotel is on expedia.

8/10 Good

rodrigo hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Coferias
My stay was very unpleasant this time. Nothing seemed to go right. It started when there was only a deadbolt on the door. This is fine to lock the door when you're on the inside but almost impossible to lock when leaving because there's now way to hold onto the door to lock it. The was no handle of any type. Finally the last 3 hours of my 2 night stay a knob was added. There was never any hot water during my stay and 80% of my 2 day stay there was no water at all. I wasn't able to shower most of the time there. The room was very noisy with people dragging their luggage up the stairs as there's no elevator. I was told several times I would be brought towels but the next day had to search for them myself and almost steal some from the maids room. The room had sky lighting type openings in the ceiling but this is irritating as light comes through it during the night from automatic light sensors that are triggered on the next floor. I had a friend stop by at 11am to drop off my laundry and was told it would be 40,000 extra for them to come up or I could come down to reception and talk to them. Mind you this is just 2 hours before check out. I would never stay here again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Coferias stay
My stay was very unpleasant this time. Nothing seemed to go right. It started when there was only a deadbolt on the door. This is fine to lock the door when you're on the inside but almost impossible to lock when leaving because there's now way to hold onto the door to lock it. The was no handle of any type. Finally the last 3 hours of my 2 night stay a knob was added. There was never any hot water during my stay and 80% of my 2 day stay there was no water at all. I wasn't able to shower most of the time there. The room was very noisy with people dragging their luggage up the stairs as there's no elevator. I was told several times I would be brought towels but the next day had to search for them myself and almost steal some from the maids room. The room had sky lighting type openings in the ceiling but this is irritating as light comes through it during the night from automatic light sensors that are triggered on the next floor. I had a friend stop by at 11am to drop off my laundry and was told it would be 40,000 extra for them to come up or I could come down to reception and talk to them. Mind you this is just 2 hours before check out. I would never stay here again.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Location was overbooked and they had to move me to another hotel

2/10 Terrible

Bernarda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ecesi mi reembolso
El hotel está en remoledacion llegue y eso estaba demolido nadie por ahí necesito mi reembolso tengo fotos y pruebas para mostrar
Stayed 1 night in Feb 2021

8/10 Good

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO
Un comentario muy personal, el desayuno esta muy pobre, debe mejorar.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
mi hanno fatto pagare una penale pari a circa il 70% del prezzo della camera perché ho portato una persona a dormire con me , senza fare colazione. Ma non avevo affittato una camera doppia?
Stayed 2 nights in Aug 2019

6/10 Okay

césar

Disliked: Property conditions & facilities
Normal
El hotel es normal, indican que tiene parqueadero y no es verdad, los carros deben quedar parqueados en las afueras del hotel sobre el andén
Stayed 1 night in Aug 2019

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Mirella

Liked: Cleanliness, room comfort
buena relación precio- calidad
es un hotel con buena relación precio, calidad. cerca a la universidad nacional de Colombia. Muy buena opción si vas para la Universidad. el desayuno no es el mejor pero es pasable. por este precio.
Stayed 2 nights in Mar 2019

6/10 Okay

Andrea

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Las instalaciones en general se encontraban en buen estado sin embargo, las mucamas no realizaban adecuadamente la limpieza de la habitación y el baño. En el baño habían cucarachas a pesar de que nos cambiaron de habitación.
Stayed 7 nights in Feb 2019

6/10 Okay

Stefania

Falsas expectativas
La verdad no fue una buena estadía, al principio en la reserva se muestra el hotel en el que uno se queda, incluso con la dirección del mismo, pero al llegar, dicen que no es ahí sino en el que queda a dos cuadras, como son tres hoteles que tienen alianza, se rotan entre ellos a ver quién tiene el cupo sin tener prioridad en la reserva inicial y por tanto cambian las expectativas del viaje. Además el personal no se ponía de acuerdo en la entrega de facturas, entrega de control del televisor, entre otras.
Stayed 2 nights in Feb 2019

2/10 Terrible

JORGE RENATO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível
Ainda estou hospedado e super arrependido, péssimo serviço, água gelada, Check-in atrasou muito, tive que fazer troca de quarto porque o primeira estava sem condições de hospedagem.
Stayed 10 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

MARTHA, Chiapas, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar céntrico y limpio. La atención del personal fue buena
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I don t recommend even discounted
Rated 3 but it is a 2 stars hotel. Everything is very basic from mattress, towels, breakfast and so on. They say that they provide an airport shuttle with small fees. My reality was they they call a taxi that I need to pay by myself !! After arguing, he said to call Expedia and they will send a shuttle...
Stayed 4 nights in Jul 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoro colombia
Exelente
Stayed 2 nights in Dec 2017

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Opción de Hospedaje
Es un buen hotel, bien ubicado y buena atención.
Stayed 1 night in Nov 2017

4/10 Poor

MAURICIO

No respetan reserva.
No respetaron la reserva y me ubicaron en otro hotel, que creo que es de menor calidad. Casi una hora esperando por la reubicación. Aunque fueron muy amables y me llevaron al otro hotel. En la mañana guardé mi maleta en el hotel y no me informaron que no tenían disponibilidad, lo unieran hecho de una vez para buscar otro hotel. En mi concepto desorganizados.
Stayed 1 night in Oct 2017

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno en general
En general todo estuvo bueno pero no se merece un 5 ya que le falto amabilidad al personal de servicio
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL CONVENIENTE
HOTEL CERCA A CORFERIAS CONVENIENTE
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La experiencia fue muy agradable, muy buen servicio y excelente ubicación del hotel.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
estancia mas o menos
me parece que les falta mucho en servicio al cliente y el restaurante a pesar de incluir el desayuno no da opciones para al menos elegir entre dos desayunos
Stayed 1 night in Sep 2017

6/10 Okay

Orlando

Liked: Cleanliness, staff & service, room comfort
Aceptable
Habitación cómoda pero nos correspondió sin ventana hacia exterior. Central, de fácil acceso y cerca a sitios de interés
Stayed 1 night in Sep 2017

2/10 Terrible

maria Alejandra

Disliked: Staff & service, property conditions & facilities, room comfort
Publicidad engañosa
La verdad no son serios, primero llegamos y casi 10 minutos para que alguien saliera a la recepción, después que llenamos el registro nos dicen que no había habitaciones que debíamos a una cuadra y media a otro hotel. Nadie nos ayudó nos toco a nosotros solo. Al hotel que nos toco ir expohotelferial., muy amable quien nos atendió pero nos dio una habitación diferente a la que nos ofrecieron, pequeña, sir mini bar, las sabanas amarilla, toalla percudidas. Yo pagué más por una habitación diferente a la que me asignaron. El check out no es a la 1 como del ce la página si no a las 12. Realmente creo que engañan al público
Stayed 1 night in Aug 2017

2/10 Terrible

argenis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunco tuvieron disponibilidad para recibir los pasajeros en la habitacion reservada y paga. Los enviaron a un hotel cercano y todo era terrible, sabanas sucias mal olor....ademas la devolución se demora mas de un mes...q tal.....
Stayed 1 night in Aug 2017

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Por el desayuno fue muy bien tienen el mejor desayuno lo único Fue en los cuartos fue regular no tuvimos cobijas, no había plancha la atención fue regular porque cuando pedíamos más papel hijienico o jabón nunca nos llego a nuestro cuarto
Stayed 4 nights in Aug 2017

2/10 Terrible

expohotel bogota

Liked: Room comfort
Disliked: Staff & service
muy básico
regular
Stayed 9 nights in Jul 2017

2/10 Terrible

Cesar, Barranquilla

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
MALA ATENCIÓN
Mi experiencia al momento del ingreso fue muy desagradable, se notó la falta de organización con las reservas y la atención fue muy mala, hasta alguien que se hace llamar administrador (hay tantos que no se sabe cuál es el verdadero en el cargo) le levanto la voz a mi esposa y me tocó intervenir y colocarle en su lugar. además nos hicieron ir de un hotel a otro y querían hacernos quedar 5 noches en una habitación de 2x2 super pequeña como única opción al cual me negué rotundamente. la falta de compromiso y responsabilidad. la calidad del servicio es de hostal de 1 estrella , no hay sala de cómputos, venta de bebidas (agua, gaseosas etc) el desayuno no es nada agradable, huevos y pan. todos los días. nada variado .. en términos generales el problema no es el hotel, es la falta de eficiencia, compromiso y preparación del personal.
Stayed 5 nights in Jul 2017

8/10 Good

DIANA MARCELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
En general, buen hotel, tienen muy buen servicio
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Para una estadia express lo recomiendo
En términos generales bien. El desayuno muy regular, pero el personal muy atento
Stayed 1 night in Jul 2017

10/10 Excellent

Cesar, barranquilla,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno como siempre
10 puntos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

francy

Disliked: Cleanliness, staff & service, property conditions & facilities
pesima la limpieza del baño. regular desayuno y no parking

8/10 Good

jaime, Panamá

Liked: Cleanliness, staff & service, room comfort
Bueno en general
En términos generales me fue bien, una zona tranquila

6/10 Okay

Karen L, Quibdó

Liked: Cleanliness, staff & service, room comfort
el hotel estuvo bueno, bastante regular el desayuno, falta variedad en la presentación de los huevos

6/10 Okay

EDGAR M

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
queja
muy malo el complemento del hotel, pues ni tiene canales para ver television, no tenian parabolica ni internet, muy malo el servicio