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Reviews of Phong Nha Hillside View Bungalow

3 out of 5
Phong Nha Hillside View Bungalow
Phong Nha, Bo Trach

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Liked: Staff & service, room comfort
They need to improve cleanliness in rooms and specialy in bathroom. Service is really nice
Stayed 1 night in Jan 2024
Response from Gem Ngoc on 2 Feb 2024
Dear Ivan,Thanks you for your feedback. Hope you have a wonderful holiday! All the best for you!Ms Ngoc

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Gem Ngoc on 2 Feb 2024
Thank you so much for your taking time to give us a feedback! Hope you have a wonderful holiday

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts!
Gem and Tuon were wonderful and attentive hosts. They were always available to help. They drove us wherever we wanted to go. Unfortunately my boyfriend was sick almost the entire stay (from before we arrived) and they brought us food from their restaurant as he wasn’t able to go out. They were so kind and lovely and we had a great stay. We weren’t able to do too much in the way of excursions because of illness but they had loads of recommendations and tours available to book through them.
Stayed 2 nights in Jan 2023
Response from Tuan & Gem on 29 Jan 2023
Dear Jesscica,Thanks for great review for our place, we are so happy for that. Hope you have wonderful holiday, successful and always meet lucky in your life. See you again next time!Best regardsTuan & Gem

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth for the money, surprisingly fun place to stay for adventure lovers.
Stayed 1 night in Feb 2020
Response from Ngoc on 4 Feb 2020
thanks for lovely stayed here. Hope you and your family have great holiday. Big thank Mrs Ngoc

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Gem Ngoc on 5 Jan 2020
Dear Anonymous, Thank so much for lovely stated here. Hope you have great time in every where. See you next time Hillside View Bungalow' team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean bungalows in a great location. The family and staff are so friendly and helpful. They organized a tour and a bus for us, picking us up and dropping us off themselves. They made us feel welcome and comfortable after check out while we waited for our bus. Their food is good as well.
Stayed 2 nights in Nov 2019
Response from Tuan on 21 Nov 2019
Dear guy, thank so much for lovely stayed at out place. Hope you have good trip and enjoyed your holiday. Cheers Mr Tuan

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool with super friendly staff !
We really enjoyed our stay at the Phong Na Hillside View Bungalow. The Bungalows are brand new. The owner, his family and the hotel staff were so nice to us. We booked our Ruc Mon cave adventure, pick up from Dong Hoi airport and transport to Hoi An through the hotel staff. Hue the hotel administrator was so easy to deal with ! A real bonus for this hotel is that the owners are also restaurateurs in Phong Na. We enjoyed getting delicious restaurant meals delivered to the bungalow for no additional charges. After a full day of cave adventure this was just what we needed. No need to travel looking for food and cheap beers ! We loved meeting the family and eating our meals in the common area. Our stay felt more like a home stay experience. One last thing ... the swimming pool is amazing !!
Stayed 2 nights in Oct 2019
Response from Hillside View on 21 Nov 2019
Dear Sir, thanks you for lovely stayed in ou place. Hope you are well and have great time in every where you come to. Hope to see you again too.. Best regards Hillside 'team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts here are the best we've ever had. If you have any questions or concerns they really go above and beyond to accommodate you. Very nice, thoughtful family running the place, they'd even messaged me to make sure we were safe after we spent the day and some of the evening away. We had an issue with one of our motorbikes and Hue the host walked us to the mechanic and helped us get a good price on a fix. At first we didn't know the room was as far from Phrong Nhas tourist spot as it was and we thought we were gonna move closer but we ended up enjoying our peaceful stay there so much that we stayed another 4 nights. It's only a 5 minute motorbike ride to town after all. Restaurant highlights were: Underground for the best coffee in Vietnam, great food, lil more on the expensive side in town but worth the value, we go once a day at least. Central Backpackers Hostel for cheap good tasting food, lively younger atmosphere with lots of activities and deals going on all week. Easy Tiger was comparable. Phong Nha Bamboo Cafe for cheap good food and a typical restaurant atmosphere. We also checked out Paradise Cave and it was well worth the 250k dong a head. Felt like we were on another planet. Be prepared to walk 1 km up to the mouth of the cave or pay extra for a ride on a golf cart and another km into the heart of the cave. So much to do and explore in/around this small town!
Stayed 2 nights in Oct 2019

2/10 Terrible

sang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town flooded.
The whole town was flooded and was not able to cancel .
Stayed 1 night in Sep 2019
Response from Anh Tuan on 19 Dec 2019
Dear Sang, thanks for spent time to wrote the review for our place. But I have to tell you that We are really not happy when see your review. Because it is not right. After see the booking We tried to contact you many time to tell what happen in our area. You were not answer any message from us, you not contact us anyway. The flooding is keep whole area as you knew, There is not our mistake We can not contact you. Because the Flooding so in our are have no electric for a few day too. If you have any contact you will have cancel for free . We are not understand why you have a complain when this is not our mistake. We are happy to return the money you have pay if you contact us before. Best regards, mr Tuan

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend, Sweetest Couple Manages Property
Loved our stay here. There's a husband and wife that takes care of the entire property (it's a small 6 bungalow place). They're super sweet and attentive to all the guests and they speak good English as well. The location is not far from the main town of Phong Nha so it was nice and quiet at night. We would highly recommend staying here. Pro Tip: If you come during summer, put the AC on "powerful" mode. It works a lot better!
Stayed 2 nights in May 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
C'était très propre et très calme. Les montagnes juste au devant de notre chambre. On pouvait voir les chèvres de Montague ce promener.
Stayed 2 nights in Mar 2023
Response from Tuan Ngoc on 17 Mar 2023
hello,Thanks you for nice review for my place. Hope you have great holiday. Take careTuan Ngoc

10/10 Excellent

Kurokawa

Stayed 1 night in Aug 2022

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing Place and great bungalows. Great Price and great value for the money. Fine breakfast and restaurant, clean pool, And friendly staff. Only thing is that Sometimes the children Living there Are fighting, and then the father does not treat Them Well afterwards. Harsh to see. Great stay all in all. Would definetly recommend. Also good helping to find great tours.
Stayed 3 nights in Jan 2020
Response from Gem Ngoc on 28 Jan 2020
Dear Signe, thank so much for lovely stayed with us. Hope you and your friends have great holiday. Take care and see you next time!

10/10 Excellent

Andréanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur hôtel de notre voyage
Excellent choix! Hôtel très récent, très propre, grandes chambres, fabuleuse piscine et surtout, accueil et service exceptionnels. Ce fut de loin le meilleur établissement de notre voyage de trois semaines au Vietnam. Après seulement deux nuits, nous sentions que nous faisons partie de la famille! Nous avons eu des conseils exceptionnels concernant les excursions et visites à faire dans la région. Un peu à l’écart du centre, ce qui était parfait pour être au calme. Facile de se rendre au centre avec les vélos prêtés. Super!
Stayed 2 nights in Jul 2019
Response from Phong Nha Hillside view bungalow. on 25 July 2019
Dear Andréanne and David, And you very much for your review. And thanks for both of you choosing and stayed in our place for your trip. We are very happy if you had enjoyed time at our place. Hope see you soon day. And have good trip. Best wishes,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Mrs Ngoc on 6 May 2019
thanks for your feedback hope you have great trip and see you next time