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"Family owned, friendly, accommodating."

"Lovely place clean staff very helpful"

"Great place to stay in Phong Nha- friendly staff- great food offerings-"

"The owner and family are great, the room,very basic. No fridge and no safe."

"Best hotel with great view. I think there are most pretty view ever during my trip"

"The room wqs very cleqn and so was the hotel. The food wqs delicious and the hotel owner a d her famimy were very nice and very welcoming "

"Great place, very clean and good location. Just off the main road where theres lots of restaurants. Manager very helpful in booking tours."

"The family that have this hotel are so sweet and helpful and kind ! They make our stay really great! The food they cook is really good! We will certainly come back and we recommand this hotel!"

"The staff were helpful and breakfast was great! The amenities were quite basic and the mattresses were hard. "

"Very friendly family run hotel. I really enjoyed my 3 nights at Paradise Hotel. Everybody I met were very friendly and helpful. The bed was very comfortable and the A/C worked well. The room was quite large for the price paid. Prices for good food and drinks were great. They booked me a tour for amazing day at the Caves which I really enjoyed. If I get back to Phong Nha, I will definitely stay at Paradise Hotel again. Thank you everybody for giving me an enjoyable experience."

"The staff were friendly and the food was delicious."

"Nice owner. Great food and it is possible to rent scooters."

"The whole Thuong Hai team was very welcoming and attentive and made our stay very pleasant. The room rate was wallet friendly and breakfast (different egg variations, pan cakes, bread, fresh fruit and coffee/tea) was included. The room was clean and spacious. Would book again 😊"

"They need to improve cleanliness in rooms and specialy in bathroom. Service is really nice"

"homestay staff was incredibly accomodating arranging all transport and excursions for me during my stay"