Bitter Lake Hotels, Seattle

"What gym? Staff was lazy and playing on phone while I was waiting to be checked in. "

"Great location… i would go back !"

"This is a must stay, especially during the holiday season. It has everything you can ask for and then some. "

"Dirty pillow cases, indoor roach on the wall in the hallway on 5th floor. Staff was helpful but I had to call to check on the waitlist for early check in. They said I would get a text wh"

"Our room was dirty. There was urine all over the floor in the bathroom. The wooden cabinet that the heater is in had the door broken off and sitting on the floor. Housekeeping never came in the 3 days. We asked for towels the last night at 9:30. They said they would bring them up and nobody ever brought us any. The rest of the property seemed ok. Would not stay there again"

"There is no pool at this time or a hot tub. The bar is being renovated ..."

"The problem was with Expedia, not the property! Error on website/connection smh they're trying to charge me over $200. Couldn't call to speak with anybody. Scammers preying upon customers. Well Expedia: I an your customer no more!"

"Everything was perfect. Best room I’ve ever seen."

"The staff was great, from desk personnel to cleaning staff. Wonderful people. The rooms were exceptionally clean. Unfortunately the Wi-Fi left a lot to be desired. Slow speed, frequent disconnects, and stuttering performance made the visit frustrating. If you have any online meetings, video chats, movie watching on a pad or phone or laptop, gaming, etc --you are entirely out of luck. This is extremely unfortunate in 2026. I won't book this location again but that is not a reflection on the good people working there. "