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"Great hotel environment, great people, special front desk girl Altynai ! Thank you all, we will be back!"

"An hostel very well located and super clean. We had a double room with large dressing. Staff is super friendly and very helpfull ! Definitly a good adress in the area. Negative point : wall are thin so you can easily hear your neighbourg talking or high heels in the coridor"

"We had such a great stay at Urban! Very central, so not very far to different places by using yandex/taxi. The staff were brilliant and when we arrived exhausted at 9 am to put our bags in storage before the check-in at 2 they actually let us check in early and got us a room! The room was very nice and comfortable (could have been more sockets), and all in all it was a great time."

"The room is spacious with a full-size fridge and the spa amenities are fantastic. However, the rooms either do not have air-conditioning or the air conditioning is not strong. We had to change rooms twice to get one that worked. I would encourage this hotel to have a room dedicated to hold luggage for early check-in."

"Excellent vacation location, with beautiful mountains as the perfect backdrop. Very friendly and helpful resort staff. Only minor issue was slow service in the main restaurant. My wife and I sat at a table for about 20 minutes waiting for staff to acknowledge us. Also, Pinacoladas my wife ordered had very little, if any alcohol content."

"Friendly and helpful staff"

"Good location, modern hotel with good facilities (football on TV)"

"Modern, comfortable hotel was a lovely place to stay - wish I could have stayed there longer!"

"During my stay JANNAT HOTEL is under renovation I stayed at 6th floor But in bath room, water pressure so weak, thus it was very inconvenientb to take shower. Except this everything was good"