Biscayne Bay Tours and Activities

It had been a while since we stayed at the Marlin, probably 10 years, I have to say that it is still a nice Boutique Hotel but the personnel, although eager to please, seemed like student hires. Does not have the professional feel to it.

I had a wonderful stay at Aloft Miami – Brickell. The hotel was clean, comfortable, and conveniently located, but what really stood out was the front desk staff. Everyone I interacted with was incredibly helpful, welcoming, and professional. They went above and beyond to assist with my questions and requests, always doing so with a friendly attitude and genuine willingness to help. Their customer service made a stressful travel situation much easier and truly made me feel taken care of. It’s clear that the front desk team understands the importance of creating a positive guest experience. Their kindness and professionalism did not go unnoticed. I would definitely stay at Aloft Miami – Brickell again and highly recommend it, especially because of the wonderful staff!