Bingen Hotels, Petrópolis

"the hotel is in a great location near major attractions by walking. the staff is very friendly, professional, attentive, kind. Amazing customer service. my family stayed on the superior room, it was big, clean, 2 baths, kitchen with major appliances, air conditioning was working, the pool was clean and warm. the breakfast is unbelievable delicious. The three young front desk personnel were really helpful and definitely we will come back. highly recommend."

"Wonderful place and staff! I flew in from Tampa via Miami. Was tired after getting the carm with Localiza as usual and getting there. My partner Monica checked in the day before and met me at the airport. I was greeted on arriaval but most impressive, the following morning as I sat outside I was greeted again -m they knew my name and said Mr William, hope you slept well, coffee and breakfast is ready for you and Monica in the pavilion "

"Hotel bien situé, prêt des service et attraction. Le gros probleme est que le matelas etait dans une condition épouvantable, douleur toutes les nuit a cette hotel, les vibration causé par les vehicules et transports dans la rue, était impressionnante."

"The staff was super helpful and the hotel was very clean and beautiful. The breakfast was excellent. Valet parking was included and was very convenient. The location was right in downtown and had easy access to food, shopping, and tourist spots."

"Friendly staff, clean amenities and excellent location"

"Os jardins são lindos, iluminação especial, um lugar inspirador, agradável de passar o tempo. O restaurante também foi ótimo. O staff é super atencioso, fizeram de tudo para agradar. A piscina coberta aquecida realmente era bastante quente, o que propiciou uma ótima experiência de relaxamento. Eu recomendo e pretendo voltar ao hotel. Conforme outras reviews, o hotel não é novo e realmente ficará ainda melhor se realizarem reformas - mas reforço que ele já é muito bom e oferece um excelente custo-benefício."

"Mouldy walls, empty bottle of shampoo, noisy room, breakfast with limited choice and very slow service it took 10 mins to get some warm milk, pool with no lights, dirty sauna, "

"Good breakfast, very friendly staff. Leisure area was nice but hot tube and pool looks like needed be cleaned and had lots of bleach and chemicals. Bedrooms needs a makeover, very old building. Missed cupboards and hangers to organize clothes. "

"Great staff friendly and peaceful "