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"Clean modern and very friendly staff"

"In the centre of the city, very welcoming hotel and a trusted brand "

"We took our little dog with us and the only place we could eat whilst with her was the conservatory. This is a nice space but the floor was not cleaned from when we arrived and had something to eat there (a chip was dropped on the floor). It was still there with other crumbs late morning Sunday which didnt seem very sanitary. The spa was terrible - overcrowded, not the peaceful hushed space described in the leaflet. My husband refused to attend all of his sessions due to this. He could not even find a place to sit in there let alone get access to the facilities, as it was full of giggling women toting glasses of champagne and taking up all available space. Very poor indeed and we wont be returning. "

"Clean room large bed v comfortable "

"Absolutely fantastic hotel, really enjoyed my stay!"

"pretty good and centrally located. Bath had a lose handle which was pretty dangerous. TBH forgot to report it. Otherwise pleasant stay, comfy bed and quiet for a central hotel in Nottingham"

"The receptionist was lovely, accommodated our needs in that my partner has a bad knee and the lift was broken so she gave us a ground floor room. I also asked for a bathroom with a bath, and she sorted that too."

"Hotel was nice and welcome was good. I was rudely awaken at 5am in my room from the sound of deliveries and recycling glass bottles which is awful considering the reason we use hotels is to sleep. It has completely ruined my day with work due to tiredness I am now facing. Not one at all "

"The hotel ceased trading several days before our trip. We received no communication about this from either the hotel or Hotels.com and so found out when we arrived at around 10:30pm and found security guards preventing access to the car park or building. Appalling service"