- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, excellent large rooms and they really were supportive of our elderly parents. Good bar, good cava. Bit of a mess up on out last day where we booked the restaurant for lunch to make it all work with checking out, visiting the Guggenheim, booked lunch in the hotel (every bilbaoan seems to eat out for lunch so it is quite a task to find a place for 5) when it turned out that the restaurant wasn’t even open for lunch. We ended up in a place across the road where I actually didn’t want to go and it was not the food I wanted and more expensive. That was a shame because everything else was really good and nice.