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Overview of Hotel Ercilla Lopez de Haro

Photo gallery

Guest reviews

4.1/5 Very Good
554 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant

Map

Explore the area

Popular LocationZubizuri Bridge4 min walk
Popular LocationPlaza Moyua6 min walk
RestaurantEl Figón1 min walk
RestaurantPikata1 min walk
AirportBilbao (BIO)15 min drive

Choose dates to view prices

  • Standard Double Room, 1 Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    Show more
  • Superior Twin Room

    3.7/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    Show more

About this area

Bilbao

Located in Bilbao's Abando neighbourhood, Hotel Ercilla Lopez de Haro is near a metro station. Guggenheim Museum Bilbao and Culture House Barrainkua are cultural highlights, and some of the area's landmarks include Ensanche and Plaza Moyua. Travelling with kids? Consider Getxo Aquarium, or check out an event or a game at San Mames Stadium. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Zubizuri Bridge - 4 min walk
  • Plaza Moyua - 6 min walk
  • Bilbao Fine Arts Museum - 7 min walk
  • Gran Casino Bilbao - 8 min walk
  • Guggenheim Museum Bilbao - 10 min walk

Getting around

  • Moyua Station - 5 min walk
  • Bilbao-Abando Station - 8 min walk
  • Bilbao (BIO) - 18 min drive

Restaurants

  • The Lounge - Le Club — 1 min walk
  • El Figón - 1 min walk
  • Pikata - 1 min walk
  • El Txoko de Gabi - 1 min walk
  • Wiché Café Bakery - 1 min walk

About this property

Hotel Ercilla Lopez de Haro

Family-friendly Bilbao hotel in Abando, near Guggenheim Museum Bilbao
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 48 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Hotel Ercilla Lopez de Haro offers 48 forms of accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 20 per night
Valet parking: EUR 20 per night

Food and drink

Buffet breakfast available for a fee daily: EUR 16.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Spanish

Business services

24-hour business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Up to 3 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ercilla Lopez Haro Bilbao
Hotel Ercilla Lopez Haro
Ercilla Lopez Haro Bilbao
Ercilla Lopez Haro

Guest reviews

4.1
Very Good
5 - Excellent
233
4 - Good
218
3 - Okay
64
2 - Mediocre
29
1 - Poor
10
4.3
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel in good area.

The hotel was in a good position for exploring the whole city and we didn't need to get public transport at all. The Hotel staff were lovely and very helpful. We did have to ask for more coffee and clean cups as they weren't replaced when the room was cleaned. The bathroom was quite large but the room was quite small. Overall our stay was nice.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

2/5

  • Disliked: Property conditions & facilities, room comfort

Not close to be a 5 stars hotel

This is not a 5 stars hotel. Restaurant was close the two nights we stayed. The Rooms were outdated, not welcoming at all. The staff was very friendly and helpful, but the properly on the overall is not okay.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019