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"Staff was sometimes available at the concierge desk. They were having a staff party so the reception and restaurant were unavailable, which was unfortunate. "

"We always stay here when we visit Kempten. The hotel is very well run and offers a great choice of rooms. We usually book a garden room which is big enough for the two of us and our small dog. The rooms are comfy and clean, the staff welcoming, friendly and very professional. Breakfast is amazing with so much choice and it is frequently topped up so very fresh. If I could change one thing it would be the pillows as I find them not very good. "

"Great modern stay right under the castle. Great breakfast and spa area. "

"We had an amazing room with our own sauna, the room / apartment was spacious with lots of lounge space, couches and storage. We were on the top floor with amazing views overlooking the city lights and streets below, along with the alps/mountains across the horizon. The staff were very accommodating and while they didn’t speak much English they made every effort to attend to us. It gave us a good opportunity to practice using our translator apps."

"The staff was welcoming and spoke to us in English - very helpful. Our room was beautiful with a balcony and a view of the castles. Just a short ride to the castles. We included breakfast and it was delicious. I loved that this was a family owned and run business. Would highly recommend "

"Wonderful experience. Including location to the castle and horse drawn carriage."

"The staff was exceptionally kind, the rooms were very clean, comfortable and well appointed. The location made enjoying the town very easy and walkable. We enjoyed our stay very much. Thank you!"

"Lovely hotel for a quick overnight stay in Fussen. Quick check in, easy access to Fussen and the castles and Schwangau."

"This was our second time to visit this hotel. Our room was immaculate, confortable, had plenty of hot water, and friendly staff. We were here for Christmas and ate at on-site restaurant. Compliments to the chef and wait staff. We also ate breakfast once and it was a delicious spread. spew"