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"Excellent rooms, staff, breakfast, facilities, parking and value ."

"nothing"

"The stay was good, but one day I come to the hotel and they had taken all my belongings from my room down to the reception. They could not explain why they had done this, I find that very strange, I was not checking out that day. I find it strange that people can’t say sorry when they have done something wrong, a bit dissapointed about that. Rest of the stay was very good."

"Lovely hotel but expect to pay over the odds if you’re staying for racing at Newmarket"

"This is a great location if you’re going to an away game at Ipswich Town Football club. The hotel is great - pretty similar to a Hampton by Hilton in format and style. It’s just over the Bobby Robson bridge so an easy walk to the ground or the town and a slightly longer walk along the tow path to the Marina area. Staff are excellent. Very friendly and helpful. Food is good. I ate there for an evening meal and it was freshly cooked and tasty. On site parking so we left the car there for the match and then walked back after the game. I’d definitely stay there again (but Ipswich is a long way from the Boro for an away game) UTB!!"

"Having stayed a few years ago and been satisfied, this time it's plain to see that this hotel needs revamping and some money spent on it, i thought everything was tired, although not the hotels fault the locals were not the best type if you know what i mean, the location has worsened since my last visit, Thetford seemed very run down so no more visits from me."

"We thoroughly enjoyed our stay at this hotel nothing was too much trouble will definitely stay here again"

"Lovely room. Clean. Great bathroom. Didn’t eat there. Room was exceptionally hot and the bathroom fan was incredibly noisy "

"Friendly staff clean rooms "