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"The room didnot have an iron, also shaving kits, toothpaste etc were not available. Otherwise, really good experience and the staff was courteous and helpful too."

"Good stay, very convenient being directly opposite Midi station. Would recommend"

"Good location "

"We arrived at 10.30am, dropped our bags and went out the receptionist was moody with no smile. Came back around 10.30pm where we got given 2 single bed room. We booked a deluxe room as we were celebrating a birthday and we requested this on booking. Not even a happy birthday on arrival. As we were so tired we settled in, only to find a bug on the bed with hairs. We rang up, nothing was done. The receptionist did not listen and in fact hung up the phone. There was no iron, ironing board or slippers. We were told to go downstairs to collect!!! After my husband went down he agreed to change the room however NO LIFT goes there so had to pack everything up and move rooms. The room was bigger but didnt feel deluxe but as were super tired we took this room. I cant believe they did this as we were only there for 2 nights celebrating a birthday. This didnt feel special thanks to this hotel. Also water and coffee is only given on the 1st day. On check out no questions were asked on our stay. I wouldnt stay here again or recommend the hotel. "

"Good location near to rail station and metro. Friendly staff. Area surrounding hotel is very dirty and unkempt (not the fault of hotel). Hotel has security lock on the entrance door accessed by room key. Good well stocked supermarket next to the hotel."

"Good location near to transport hubs and lots of nice restaurants and cafe to enjoy. Room was spacious and well equipped. It was quiet and the bed was very comfortable. Less impressed with house keeping and the cleaning of the room. On arrival there were hairs in the shower drain suggesting it had not been cleaned properly. On second day room was not cleaned at all and we had to go to reception. On check out day house keeping were knocking on our door before we were awake. Surely they should know if you have checked out or not."

"The room was clean and it indeed fits 3 people with having 2 persons on the big bed in the middle. Most of the staff speak English and were very kind and helpful. It's only 30 minutes away by train from Brussels central which is the most important area in Brussels."

"Great hotel near to Gare du midi station, and no more of 1 kilometer walking from some interest points in Brussels. Good breakfast"

"Love the room, breakfast. The staff very friendly, great area as well close to bus an metro station "