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Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa

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Jam Hotel Brussels offers a stylish retreat near Avenue Louise and La Grand Place. Guests can relax at the onsite spa with Thai massages, enjoy drinks at two bars, and appreciate free in-room WiFi. The property earns praise for its helpful staff and convenient location.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
  • Breakfast available
The current price is AU$134
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

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8.6 out of 10, Excellent, 649 reviews
The price is AU$134
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060

What's nearby

  • Horta Museum - 4 min walk - 0.4 km
  • Avenue Louise - 6 min walk - 0.6 km
  • Saint Gilles Town Hall - 9 min walk - 0.8 km
  • Place du Grand Sablon - 3 min drive - 1.7 km
  • European Union Parliament Building - 5 min drive - 2.1 km

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪POZ - ‬2 min walk
  • ‪Jackie - ‬2 min walk
  • ‪Ma Jolie - ‬1 min walk
  • ‪Dolce Amaro - ‬3 min walk
  • ‪Galerie La Belladone - ‬4 min walk

About this property

Jam Hotel Brussels

Hotel near Avenue Louise
Take advantage of a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services at Jam Hotel Brussels. Indulge in a massage and a facial at Atsukan Wellness, the on-site spa. In addition to 2 bars and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, massage treatment rooms and a lift
  • A front desk safe, outdoor furniture and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and printers. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and travel cots
  • Free tea bags/instant coffee and electric kettles
  • Baths or showers, free toiletries and hairdryers
  • 60-cm LCD TVs with satellite channels
  • Heating, portable fans and daily housekeeping

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15, per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Uncovered self-parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Property Registration Number 300008

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Does Jam Hotel Brussels have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Jam Hotel Brussels?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Jam Hotel Brussels on 23 Nov 2025 start from AU$126.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jam Hotel Brussels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Jam Hotel Brussels?

Self-parking is available for EUR 19 per day.

What time is check-in at Jam Hotel Brussels?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Jam Hotel Brussels?

Checkout is at 11:00 AM. Late checkout is available for EUR 25 (subject to availability).

Where is Jam Hotel Brussels located?

Located in Sint-Gillis, this spa hotel is within a 10-minute walk of Horta Museum and Avenue Louise. La Grand Place is 1.6 mi (2.6 km) away. Janson Tram Stop and Faider Tram Stop are within a 5-minute walk.

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Reviews

Jam Hotel Brussels Reviews

8.2

Very good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 609 reviews
Rating 8 - Good. 198 out of 609 reviews
Rating 6 - Okay. 80 out of 609 reviews
Rating 4 - Poor. 27 out of 609 reviews
Rating 2 - Terrible. 28 out of 609 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super cool, in a cool area and with a great bar. I didn't buy breakfast there and I regret that
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay at the Jam hotel. Disappointing that the restaurant was closed throughout the visit. We enjoyed the rooftop bar and the design of the hotel and rooms. I’m really interesting area of Brussels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 1 night in Jul 2025

10/10 Excellent

Irene rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Aug 2025

10/10 Excellent

Fritz oliver

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, transit nearby. kid friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, well located

Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.
Stayed 1 night in Jul 2025

8/10 Good

Opalyn

Liked: Staff & service, amenities, property conditions & facilities
I left with so many insect bites on my legs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!!
Stayed 1 night in Feb 2025

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite in Brussels, nice location in lively area. Pool, spa and bars, but mithing like a business hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Inga

Liked: Amenities
👍
Stayed 2 nights in Aug 2025

8/10 Good

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel of it's kind

The hotel is kind of special that features bear concrete walls and untreated woods decoration everywhere. You either like it or dislike it. Other than the deco style it worked well: beds are comfortable, bathroom clean, and breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff was great.
Stayed 3 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
Very quaint nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Stayed 4 nights in Mar 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Stayed 2 nights in Jan 2025

8/10 Good

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!
hotel bar
wontons at kaiju restaurant inside hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Stayed 3 nights in Dec 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service
A little too basic for us, wish it had a little more polish. Location was not touristy so if you appreciate that it’s a god place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Romeo Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2023

8/10 Good

Jack

Liked: Staff & service, room comfort

Rooftop bar

The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bedbugs!

Everything was going great until, on the final morning before our morning flight, we found a very large, engorged bed bug. Original preliminary inspection of the mattress and bedframe upon arrival revealed nothing, but this was a well-fed bedbug in the late stages of its life. Overall, a horrifying end to what we all thought was a beautiful, clean and hip hotel on our trip - now extended while we deal with the headache of making sure that was the only one. We stayed in Room 303.
The bedbug crawled its way up the wall, where it was squished. As evident, very well fed and in the later stages of development.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vjosana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly, and the room was very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Stayed 1 night in Jul 2024