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Overview of Grand Hyatt Berlin

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Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

Grand Hyatt Berlin

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPotsdamer Platz6 min walk
    Popular LocationBrandenburg Gate13 min walk
    Popular LocationCheckpoint Charlie17 min walk
    AirportBerlin (BER-Brandenburg)53 min drive

Choose dates to view prices

About this area

Berlin

Located in Berlin's Mitte neighbourhood, Grand Hyatt Berlin is in the city centre and near a metro station. Checkpoint Charlie Museum and DDR Museum are cultural highlights, and some of the area's notable landmarks include Brandenburg Gate and Bellevue Palace. Check out an event or a game at Mercedes-Benz Arena, and consider making time for Berlin Zoological Garden, a top attraction not to be missed.
Popular Location

What's nearby

  • Sony Center - 3 min walk
  • Potsdamer Platz - 6 min walk
  • Brandenburg Gate - 13 min walk
  • Reichstag Building - 15 min walk
  • Checkpoint Charlie - 17 min walk

Getting around

  • Potsdamer Platz Station - 6 min walk
  • Potsdamer Place U-Bahn - 7 min walk
  • Berlin (BER-Brandenburg) - 39 min drive

Restaurants

  • Weilands - 3 min walk
  • Andy's Diner & Bar - 3 min walk
  • Caffè e Gelato - 3 min walk
  • Lindenbräu - 4 min walk
  • Corroboree - 4 min walk

About this property

Grand Hyatt Berlin

Luxury Berlin hotel in Mitte, walk to Potsdamer Platz
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a bar/lounge. All 342 soundproofed rooms provide free WiFi, free wired Internet and MP3 docks. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Hyatt Berlin offers 342 forms of accommodation with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Club Olympus has 6 treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Valet parking on site (EUR 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: EUR 36 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • Croatian
  • English
  • French
  • German
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (18299 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Dogs welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 36 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 35 per pet, per night
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the pool from 10 AM-10 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Berlin Grand Hyatt
Grand Hyatt Berlin
Grand Hyatt Berlin Hotel
Hyatt Berlin Grand
Berlin Hyatt
Grand Hyatt Berlin Hotel Berlin
Hyatt Berlin
Grand Hyatt Berlin Hotel
Grand Hyatt Berlin Berlin
Grand Hyatt Berlin Hotel Berlin

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 713 out of 995 reviews
5 - Excellent 72%
Rating 4 - Good. 229 out of 995 reviews
4 - Good 23%
Rating 3 - Okay. 41 out of 995 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 995 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Black marble countertops in the bathroom...difficult to maintain. Everything else was fantastic
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was excellent. Before we arrived there were numerous messages with the hotel due to the coronavirus epidemic. The replies were prompt and informative. We had to print a voucher for an activity ant the staff could not have been more helpful. It was a Birthday and Anniversary whilst we stayed and the hotel delivered a complimentary bottle of bubbly to our room.
Stayed 7 nights in Jul 2020

4/5 Good

Stayed 3 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Berlin
The Grand Hyatt, while a bit in the older side, is a highly acceptable and comfortable option for Berlin. Conveniently (though not centrally) located, it is walkable or a short ride to anywhere in central Berlin. Rooms are mostly updated and maintain standard expected from Hyatt. Only some small details, such as TV not mounted, lamp cord hanging down wall, etc. Not a big deal at all just small details. Bathroom was excellent, go for the city view not Courtyard, breakfast buffet quite good. WiFi speed acceptable (about 4-5 megs). Very friendly staff, nice lobby bar.
Stayed 2 nights in Jul 2020