Bergenfield Holidays from AU$3,160

The rooms were very clean , the staff were very polite and respectful . The cleaning crew were amazing. I was running very hot and I appreciate that the air conditioning was functional and it went down to 50F to help me stay cool first two nights. I deducted a stay because we found it kind of hard to order food online from the hotel site and the app wasn’t easy to register our stay , earn points or order stuff. Check-in was okay. The hotel kind of went cheap on pillows though . They were almost flat pillows when we arrived and sleeping with them wasn’t the best for my shoulders and neck . Overall good hotel

Amazing hotel. Staff was very nice. Hotel was very clean

The room is modern and has a great view! The bathroom is super clean and the breakfast is the icing of the cake!

I have stayed here many times. It says a lot that I recognize the staff. They are kind, considerate, the concierge is fantastic, and they remember your name. The rooms are not NY rooms. They are huge with so much closet space. Absolutely fantastic gem in NYC!

I originally came to New York for work, but at the last minute decided to extend my stay by two nights to live out my Kevin McCallister-at-The-Plaza dream—and I am so glad I trusted my gut. From the moment I arrived, the experience was exceptional. I was delightfully upgraded to an incredible room that quite literally took my breath away the second I stepped inside. Every detail was thoughtfully done—the bedding, the décor, the ambiance. It felt effortlessly luxurious: modern yet classic, timeless without feeling stuffy. The staff were absolutely wonderful—warm, attentive, and genuinely kind. I enjoyed afternoon tea, which was lovely and perfectly done, and then fully leaned into the experience. I spent those two nights truly in the hotel: long baths, lounging in a plush robe, ordering room service, and savoring every minute of it. It was indulgent in the best way possible and worth every single penny. I’m so grateful I made the spontaneous decision to stay—it turned a work trip into a truly memorable experience. Everything was absolutely perfect. I will be back 1000000%. This is officially my new go-to every time I’m in town.