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"Great stay!"

"couple of front end staff are not welcoming people in a nicer way."

"Love"

"Breakfast was good and staff was amazingly good "

"The breakfast was awesome! The pool was freezing, and the hot tub was broken. The front desk staff were wonderful! They were experiencing technical difficulties because a storm took out the phone and internet, so they didn’t know if rooms were reserved, already rented, or available. They had to go back to pen and paper. "

"Lovely, charming hotel in an area that is very walkable."

"The room was clean and nice. Breakfast was lacking. The hot tub was cold. I let staff know and they didn’t do anything about it. I called down a few hours later and a different staff person had it taken care of in 10 minutes. Too late by then to use it. "

"The room was spacious and clean. We enjoyed having a table and chairs to sit at. The pool and hot tub were cozy. The staff were friendly and accommodating. They have coffee available all day in the lobby and tea and snacks in the afternoon. Location was very accessible to downtown Galena, and they offer a shuttle service during specific times in the day. Breakfast in the morning was excellent! There was a buffet of fruit, bread, yogurt, and juices. Breakfast is served individually and included eggs, wonderful potatoes, breakfast meat, and option for pancakes. The overall Irish atmosphere, decor, and attention to theme also made for a fun experience."

"Nothing was ready for breakfast. No eggs, no sausage, pancake batter that wasn’t mixed properly, horrible watery coffee, orange juice with basically water with orange food coloring. "