Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
2/10 Terrible
"It is an old, tired hotel. Carpet very dirty and stained. Still smells like cigarette smoke. Front desk was rude when I expressed concern about what sounded like a guest falling and crying in pain above me - they hung up on me.
Breakfast lady and housekeeping was sweet. "
"We really enjoyed the pool here, as I have two small children. It was warm and empty both times we swam. However, our hotel room was pretty nasty. It was not cleaned well at all. Multiple small black hairs in the shower, keurig storage area was disgusting, unidentified spot on the comforter to one of the beds, all around dingy and everything could've used a good wipe down.
The staff were exceptionally friendly so I'm 50/50 on returning. Some good, some bad."