Top Hotels Near Benner Park in Kansas City from AU$103

"Ice machines could use update but the staff was wonderful!! Breakfast was delicious and the room was exactly what we needed!"

"Everything was nice until check out, they charged us a fee for using amenities, "

"Room: Was clean but dated, Housekeeping never came to freshen towels, bed, etc. Bathroom was very dated, inside shower was dark so hard to read what the items were (shampoo / conditioner / body wash). Toilet was dated - too low, uncomfortable, and too close to water! Electric outlets do not accommodate today's electric components (phone/computer) Bar: Happy Hour selection for beer was awful and limited - $3.00 up-charge for a decent selection of beer. Suggestion - if you won't offer a decent selection, simply eliminate the "Happy Hour", track what the customers ask for and improve the selection. Snacks bar - (I will confess I did not go there) what I saw other patrons getting were mostly salad and cheese offerings and nothing salty to encourage more drinks Breakfast: Day 1 - 6:30 was fine but very minimal offerings outside of omelet station (which I did not have time to wait for). Day 2 - 6:45 still no breakfast meat offering for buffet - very disappointing (I did ask breakfast Chef for some beacon) Staff: I had minimal interaction with staff. Desk Clerk was nice, professional, but struggled at each station to get me a room key - for a reservation, shouldn't that have been made in advance? I was never recognized as a HH's Guest while I saw other HH' Guests receive their water and "Welcome Bag". Had to call for Wi-Fi. I Never saw a Manager. There was nothing to indicate any welcoming feeling, gratitude for choosing ES, no indication to come back for future stays. "

"Clean room, breakfast was great and staff were very courteous and helpful"

"The rooms were not cleaned well. Things were dusty. The bedding was also not changed. Lots of hair from whoever stayed previously. I had to ask for clean sheets, but when asked if I declined room service & had to tell them I just checked in I was only given a clean flat sheet."

"Wonderful"

"Unfortunately we had such a bad experience we didn’t even unpack. The room we were assigned had roaches. We took pictures and videos and ended up getting our money back from Expedia. I will mention the staff were essentially non-existent and the one guy who worked there was quite gruff and made no attempt at pleasantries, ignoring us to the point I thought he was a customer at first. The majority of our interaction was with a woman through a kiosk. The lack of cleanliness was completely unacceptable."

"Our bed and room were clean, attractive and comfortable. Toby and Lavonda at front desk were friendly and helpful! Breakfast and lobby beverages were delicious. We appreciated the tv channels and streaming options."

"This is a nice hotel. However, it feels rather dated compared to the multiple newer, looking hotels in the immediate neighborhood. The rooms need refreshing the bathrooms need updating. There is a restaurant, but the prices were a little steep, but the front desk Staff were accommodating."