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Hi there Justin,
Thank you for your rating. We are glad to see you enjoyed your stay with us here at The Lodge Bellingen.
We look forward to welcoming you back in the future.
loved the valley and mountain view. Really enjoyed feeding the alpacas.
Verified traveller
Stayed 2 nights in Apr 2021
Response from Renee on 21 June 2021
Thank you for your feedback we are to hear that you enjoyed your stay with us and glad you enjoyed the Alpacas as much as we do. Look forward to welcoming you back soon.
The setting was gorgeous , terrific mountain views. Accomodation set well back from the road so very quiet and peaceful. Very engaging , hospitable and professional staff. Newly renovated room was fresh and contemporary. Pool bar was fun
Property was just lovely. Like the added touch of Alpaca
Verified traveller
Stayed 2 nights in Mar 2021
6/10 Okay
Verified traveller
Travelled with family
9 Mar 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the location
Very disappointed breakfast was not available
Were not advised that the towel rack was broken befotre we took the room
Verified traveller
Stayed 1 night in Mar 2021
Response from Sian on 13 Mar 2021
Thank you for your feedback, I will pass this onto the restaurant staff in relation to breakfast and will look into the broken towel rack. We hope you were able to enjoy the rest of your stay and to see you again in the future.
8/10 Good
Catherine
Business traveller
17 Feb 2021
Liked: Cleanliness, staff & service, room comfort
Catherine
Stayed 1 night in Feb 2021
Response from Renee on 24 Feb 2021
Thank you for your rating Catherine, we hope you enjoyed your stay and look forward to seeing you again soon
The view and location is stunning. They have recently added a pool area with a bar and wood fire pizza oven as well. Quiet and relaxing, ticks all the boxes!
Sharon
Stayed 1 night in Jan 2021
Response from Renee on 2 Feb 2021
Hi Sharon,
Thank you for your feedback we are glad you enjoyed your stay with us.
We look forward to seeing you again soon.
The property looked newly refurbed. Everything was clean and modern.
The only negative was the noise levels. All rooms are connected.
Verified traveller
Stayed 3 nights in Dec 2020
Response from Renee on 2 Feb 2021
Thank you for your feedback and we are glad you enjoyed your stay. We are currently renovating the next stage of rooms.
We look forward to seeing you next time.
I hate writing bad reviews especially when the staff were so helpful BUT...! $280 per night for a tiny room that might be OK for New York or Tokyo But is certainly not OK for Bellingen regional New South Wales! Where were the fresh flowers, the fruit bowl, the bottle of Champagne? Nowhere to be seen! Likewise the towels until we rang reception! The free internet was useless and the kettle fused the wall electrics early on Sunday morning! The wash basin in the bathroom was so small you could hardly clean your teeth let alone have a shave! All new fittings but what was the architect thinking! Nice alpacas (3) and a pool we did not use! Grossly overpriced - wrong business model!
Verified traveller
Stayed 1 night in Dec 2020
Response from Renee on 2 Feb 2021
Thank you for your feedback and we have taken your concerns in mind for future references.
We do hope that we see you again soon.
10/10 Excellent
Verified traveller
15 Dec 2020
Verified traveller
Stayed 1 night in Dec 2020
Response from Mary on 18 Dec 2020
Thank you for your feedback, we look forward to welcoming you back :)
8/10 Good
Cheryl
12 Dec 2020
Cheryl
Stayed 1 night in Dec 2020
Response from Adam on 24 Dec 2020
Thank you for your feedback we hope to see you back at the Lodge in the near future. Kind Regards Reception
We were greeted in a warm friendly manner. Our room was very clean, spacious and quiet. Even tho, there is a major upgrade of Bellingen Valley Lodge, this never impacted on our stay. Only a couple of minutes drive into pretty Bellingen town centre. Highly recommend.
Robert
Stayed 1 night in Nov 2020
Response from Adam on 7 Dec 2020
Thank you for your wonderful feedback it is greatly appreciated! We look forward to welcoming you back to the Lodge in the near future!! Kind Regards Reception
Hotel location was good, however the room was quite dark and very old fit out. Very clean and comfortable
Gita
Stayed 1 night in Oct 2020
8/10 Good
Paul, Sydney
Travelled with partner
24 Oct 2020
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
In the middle of being renovated so it would be unfair to mark it down. Our room was a little tired, but it was fine for an overnight stay. I would definitely go back in the future when the Reno’s are done.
Paul
Stayed 1 night in Oct 2020
Response from Adam on 24 Oct 2020
Thank you Paul for your feedback. We look forward to welcoming you back in the near future and you get the opportunity to stay in our newly appointed renovated rooms. Kind Regards Reception Bellingen Valley Lodge
8/10 Good
Verified traveller
Travelled with partner
24 Oct 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely place, bathroom needs some maintenance, the view is incredible and the vibe is amazing!
Verified traveller
Stayed 2 nights in Oct 2020
Response from Adam on 24 Oct 2020
Thank you for your lovely feedback. We hope to see you in the near future and that you get the opportunity to stay in our newly renovated rooms. Kind Regards Bellingen Valley Lodge
6/10 Okay
Peter
16 Oct 2020
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average
Great outlook towards the ranges. Friendly reception. However rooms are quite dated and in need of refurbishment. Bellingen is a great spot unfortunately not many choices for accommodation.
Peter
Stayed 1 night in Oct 2020
Response from Adam on 17 Oct 2020
Thank you for your reply. The lodge is currently going through renovations for all room types. We hope in the near future you get to experience one of our newly renovated rooms at Bellingen Valley Lodge. Kind Regards Reception
Lovely place, friendly staff. Whilst it is not far out of town, the road into town is too dangerous to walk after dark, and their on site restaurant is only open Thursdays and Fridays.
steve
Stayed 1 night in Sep 2020
Response from Adam on 21 Sept 2020
Thank you for your lovely feedback.
With the Hilltop Restaurant it is open from Thursday till Saturday for dinner and breakfast on the weekend. We also do Sunday brunch.
We look forward to welcoming you back to Bellingen Valley Lodge
Kind Regards Reception Team
8/10 Good
Verified traveller
12 Sept 2020
Verified traveller
Stayed 2 nights in Sep 2020
Response from AC on 21 Sept 2020
Thank you for your feedback
Bellingen Valley lodge
Nice quiet location. Lovely views from the grounds. Apparently the restaurant is very good but not open during my stay. Clean rooms. Friendly staff.
Katherine
Stayed 1 night in Aug 2020
Response from Adam on 21 Sept 2020
Thank you for your lovely comments. Hilltop Restaurant is opened for dinner from Thursday till Saturday and is opened on the weekend for breakfast we also have Sunday brunch.
We look forward to welcoming you back to Bellingen Valley Lodge.
The motel is old and worn out. They have started some renovations stuff everywhere now substandard. Has not been upgraded for around 30years.
Mark
Stayed 2 nights in Aug 2020
Response from Adam on 21 Sept 2020
Thank you for feedback. We are currently doing renovations for all our rooms and are making significant changes.
We look forward to welcoming you back to Bellingen Valley Lodge in the near future.
Kind Regards
Reception
The room was clean and bed comfortable however, there was a large construction project about two rooms down which started at 7:30am and dampened the stay. We had a long drive the day before and wanted to sleep in and relax but couldn’t. No prior warning was provided regarding the noise from the machinery and hammering. When the front desk picked up the phone at 8:30am they apologised and informed me that the workers weren’t meant to start until 8:30am and that next time I would get a discount on a future stay. The person said they would tell the workers to stop but by then I just said forget it as the machinery was so loud that one could barely hear the other person on the other side of the phone and I just wanted to leave. The heater would also not turn on in room 16 so the room was freezing and the walls were so thin you could hear word for word the television and people chatting next door. If the staff had more consideration for their guests I would have recommended this place but I felt annoyed and unrested upon leaving.
Shelley
Stayed 1 night in Aug 2020
Response from AC on 21 Sept 2020
Thank you for your feedback .
We will certainly follow up regarding the room issues you have brought up. We are currently upgrading our rooms and making significant changes.
We look forward to welcoming you back to Bellingen Valley lodge in the near future
Reception
Superb restaurant. Rooms are a little dated but grounds are well kept. Amazing view! Our daughter loved feeding the Alpacas.
James
Stayed 1 night in Jul 2020
Response from AC on 21 Sept 2020
Thank you for your lovely comments. We are currently in the process of upgrading all of our rooms and we look forward to welcoming you back to Bellingen Valley Lodge in the near future.
Reception Team
Close to town. Quiet and grounds well kept. Rooms nice and clean. Didn’t like having to reverse out of car park. Could be a problem for older people.
Kerrie
Stayed 3 nights in Jul 2020
6/10 Okay
Al, Sydney
Travelled with family
20 July 2020
Liked: Cleanliness, staff & service
Pretty much a motel rebranded as a 'Lodge'. On the downside the walls were thin and the single bed was wobbly. On the upside the staff were very helpful and the setting seemed quite nice.
This place is just what we needed,its amazing.It has a really homely feel and the pool is really well kept. You get to hand feed 3 funny alpacas,walk around the country side and take in the view.I found all the staff to be happy and helpful.Unfortunately missed out on the restaurant due to renovations that will be a great addition.Cant wait to come back when it’s open and maybe even try the glamping tents up across the mountain.Such a great place and really recommend it.
Lucas
Stayed 1 night in Mar 2020
Response from Bellingen Valley Lodge Team on 18 Mar 2020
Hi Lucas,
Many thanks for your review, we truly appreciate your feedback.
We are so pleased to see you and your partner enjoyed your recent stay with us and that you made the most of all the amazing features we have to offer.
We pride ourselves on our customer service and satisfaction and are very happy that all our staff was professional and polite.
We look forward to opening our new and improved restaurant and we hope you have a chance to visit again and enjoy a meal with us.
Thank you again for choosing to stay with us!
The setting was beautiful over looking the mountains
Chris
Stayed 2 nights in Mar 2020
Response from Bellingen Valley Lodge Team on 18 Mar 2020
Hi Chris,
Thank you very much for taking the time to review your recent stay. We are so happy to see you loved the beautiful views that our property has to offer.
We hope you have the chance to visit again.
Its currently undergoing some serious refurbishment, cannot wait to see how it will look.
Malcolm
Stayed 1 night in Feb 2020
Response from Bellingen Valley Lodge on 27 Feb 2020
Hey Malcolm, Thanks for the great rating! We are so excited to re-open our amazing restaurant once the refurbishment is complete. We hope to see you then for a meal :)