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"Yes very friendly professional and"

"Lovely hotel Staff very friendly and helpful Food was excellent Bed was not comfortable though. "

"Lovely old style hotel with nice ambiance. Free parking, nice bar & great breakfast! Would love to stay again"

"Very nice, clean Hotel. Staff are very professional and accommodating. Breakfast is excellent! Lots of property with green grass and a lake view behind the large expansive property. A bit of a walk to the Quay 10 minutes and to town center 15 minutes. Would stay again. Spa and pool look good if you have time! 🍀🍀🍀"

"Pretty location but a bit far from town. 10 Euro each way to Uber. Walk to town thru Westport House was nice but wouldn't do it at night. Wish they had a gym and self service laundry. Parking overnight across the street was much easier than behind the hotel. Breakfast room was beautiful and staff attentive. "

"Fabulous hotel. Friendly staff. Comfortable room. Beautiful food in restaurant"

"We arrived on Tuesday this week and checked out today at Noon. The arrival was first class. Staff were friendly and attentive. The room 540 was excellent being in a quieter area on the second floor with a courtyard view. Room amenities were excellent. The restaurant was very good with great staff attention to detail. The only fault I had was that my fillet steak was well done when I asked for medium. The staff were very apologetic. The bottle of red wine was served and not what was ordered. Again not the waitress fault. We drank it anyway. There was no deduction from the bill for either mistake. The siting of the hotel was very central to the town with parking on site. There was a spa and leisure club which we did not use as my wife had a cold. Well done. We will return."

"Very clean,staff ever nice and helpful, Beautiful fresh Breakfast "

"The hotel reception area is lovely -mcshanes var & restaurant needs a complete overall as very dated and tables, chairs are wobbly and most chairs have split or damaged covering . Service is very slow only staffed by young people who looked stressed at times - food was good when it arrived and plenty of it . Rooms advertised as delux are basic - dirty carpets , old bed frames, pillows are very full but incredibly uncomfortable, woke up with stiff neck , asked for replacements ie soft fud not arrive after 2 days where I actually went and got them myself but no better flat and hard !! Not hotel quality pillows - cold room no extra blankets to use !! Had booked deluxe double room ended up with a triple - 2 single beds - 1 double /kingsize when questioned this I was told that’s the room allocated to you !! Very clutter with the extra beds and not the room we booked !! Tea & coffee supplied in the room which was nice but very sparse -2 tea bags / 4 coffee sachet/ 4 milk /4 sugar -3cups- The experience was disappointing I was expecting more delux - no room safe no mini fridge - 6 coat hangers for a weeks stay. No plugs by bed - the room & bath room were very clean but very dated and dirty carpets !! Didn’t spend much time in it -The staff I have to say are very friendly and always greet you - which was very nice . Would not return "