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"We did not stay here! They would not check us in even though I showed them we had paid on Expedia. They wanted cash from us. They said Expedia doesn’t pay them and they wanted us to pay again. We didn’t because the place looked dirty and unfinished. We left. Now I’m trying to get my money back from Expedia. i got through on chat, Bupindher said someone from Expedia service would email me but they have not."

"We only ended up staying 1 night here due to last minute changes in travel plans but our stay was lovely. It's in a peaceful area of Nuwara Eliya and just a short ride into the main part of the town. Vinsan was a great host. He was very helpful and even prepared our 15 month old little boy his own special breakfast (without us mentioning it or asking) and our breakfast was ery nice. He dropped us off in his Tuk Tuk to the station at Nanu Oya in perfect time to catch our train. Would recommend....

"We had a lovely one night stay at Ferncliff, it was just lovely and I wouldn’t hesitate to recommend as a very well run ‘b&b’ type hotel but much more luxurious. Bernard in particular was fantastic, especially his cooking — we had both dinner and breakfast there. Very glad we chose this over the ‘grand hotel’ in the end. "

"Huone oli harmiksemme täysin eri kuin kuvissa. Huoneessa ei ollut lämmitystä, joten siellä oli hyytävän kylmää ja kosteaa. Huone oli myös likainen ja sieltä puuttui mm vessapaperi. Aamiainen oli yksi paistettu kananmuna ja leipää. "

"Amazing service, friendly staff, food that was unexpectedly amazing. I will 💯 repeat stay every chance I get. "

"Ground room with window looking into kitchen. Musty damp smell. We looked at upstairs room which were basic but they were booked. Owner and staff didn’t speak English. I think more designed for locals. Decided not to stay- no refund granted. Found a brilliant replacement. The princess bungalow in town "

"Vi tilbrakte to dager på dette herlige stedet. Nydelig utsikt, god atmosfære, vennlig og hjelpsomme ansatte, god mat. Om morgenen våknet vi ført til bønnerop fra et buddhistisk tempel (magisk stemning), deretter en minaret og så til sang fra skolen- det var bare en av mange ting vi likte med dette herlige stedet. Villa Perpetua leverte på alle områder."

"Good"

"Myself & my partner stayed here for 2 nights. Unfortunately the photos on the website do not represent the actual rooms that you get. For some reason, the lovely tiled floors in the photos have since been replaced with a dark red, dirty carpet which instantly makes the room feel unclean. The shower head did not prop up. On arrival the toilet seat had dried up urine all over it. The red carpet had dead flies & many black hairs on it. There was often a very strange loud mystery noise that vibrated...