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Reviews of Side Trax Inn

2.5 out of 5
Side Trax Inn
402 - 1st Avenue, Beaverlodge, AB

Reviews

6.6
Rating 10 - Excellent. 10 out of 74 reviews" "
Rating 8 - Good. 29 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 10 out of 74 reviews" "
Rating 2 - Terrible. 11 out of 74 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
i could swear when i reserved the price was 69$ i get here it is 89! so i will expedia you out of my net spending! Economy Room, 2 Queen Beds Free WiFi Free self parking Sleeps 4 2 Queen Beds Non-Refundable More details More details for Economy Room, 2 Queen Beds The price is $65 $65 $71 total includes taxes & fees Price details
Stayed 1 night in Apr 2024

8/10 Good

Angela

Travelled with partner
The beds were clean and the room was clean. It was quite old. The rug needs to be replaced. The towels are small. Our bathroom door was broken although we could still shut it. It definitely needs repairs and updating but our sleep was decent.
Stayed 2 nights in Feb 2024

4/10 Poor

Carrie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk workers are very pleasant! However, this hotel needs major upgrades, toilet not flushing properly, bathtub not draining properly, sink faucet sprays water across the room. Towels are very old and thin, bedding is stained, lamp on night stand broken, microwave not working. Extreme lack of plug ins. Beds are comfortable, pillows not so much. Very quiet location, but lots of workers staying there, so loud trucks starting early in the morning. Would not recommend staying here.
Stayed 2 nights in Jan 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and quiet. Towels were not very big and not very plush.
Stayed 1 night in Nov 2023

8/10 Good

Venedict

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Corinne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh air at the door or window
Stayed 1 night in Sep 2023

6/10 Okay

??

Stayed 1 night in Sep 2023

6/10 Okay

DANIEL

Travelled with pets
Disliked: Amenities, property conditions & facilities
Only place in Alberta charging evacuees for pets. It doesn't matter, I won't be back to this motel anyway.
Stayed 1 night in Sep 2023

4/10 Poor

John

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
They need to update the poperty, Toilet wasnt working
Stayed 1 night in Aug 2023

8/10 Good

Wilfrid, Beaumont

Stayed 2 nights in Aug 2023

6/10 Okay

sukhleens

Business traveller
Disliked: Staff & service, property conditions & facilities
It was an average motel. Poor carpets, linens were dirty and lost power to my room. The person on front counter was helpful. If you are just planning only sleep for a night it might just workout incase you dont find anything else.
Stayed 1 night in Aug 2023

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was bed was really hard
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of a challenge determining main entrance.
Stayed 1 night in Jul 2023

10/10 Excellent

Osaletin

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious, well maintained with a good bed, washroom is clean and good as well.
Stayed 2 nights in Jun 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

6/10 Okay

Richard

Business traveller
Disliked: Cleanliness
Stayed in better for much less
Stayed 1 night in Apr 2023

2/10 Terrible

Melanie

Business traveller
Disliked: Staff & service
The guy at the front desk was very rude, wouldn't let me modify my stay and charged me 100 extra for early check in and charged me for an extra 3 days I didn't need anymore. Won't stay here again.
Stayed 7 nights in Apr 2023

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking for a truck and large trailer. Room was spacious and very clean. There was an electrical outlet not covered which I told the desk about. The bed was very comfortable and we slept very good.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Some of the interior is fairly run down but at $65/night it will do in a pinch. Staff was very friendly.
Stayed 1 night in Feb 2023

8/10 Good

Salvador

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Sep 2022

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed is very comfortable. Little cool in the room. Staff very friendly.
Stayed 12 nights in May 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Michael

Stayed 1 night in Mar 2022

2/10 Terrible

Aaron

Stayed 1 night in Mar 2022

2/10 Terrible

Daryl

Business traveller
Disliked: Staff & service, property conditions & facilities
Manager was a jerk. Warmer outside than inside.
Stayed 2 nights in Dec 2021

6/10 Okay

Terry

Business traveller
Liked: Staff & service, room comfort
Good for a quick over night stay.
Get what you pay for i guess.. eveytime you moved the head board hit the wall waking you up, had a hard time finding a place to plug my cell phone in.
Stayed 1 night in Oct 2021

4/10 Poor

Vincent

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in was great nice area and very kind man, professional and personable. The room was disappointing. The carpet was stained the a/c units are really old, froze up n rattled all night. The beds are uncomfortable. I am almost went back and asked for a refund!
Stayed 1 night in Sep 2021

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place, they're doing their best so you cant be too picky. Im impressed with the service and how easy they made it for us. Again they're doing their best so appreciate the effort they put into everything c: 5/5 stars from me.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No resturant, dirty lot, the internet was none existant.
Stayed 2 nights in Mar 2021
Response from Megan on 15 Mar 2021
Dear Guest, We are sorry to hear that you didnt enjoy your stay. Unfortunately our restaurant closed due to Covid-19. Our parking lot is a little muddy due to the snow melting and guests are tracking in mud with their vehicles. Internet has no issues and we would be glad to help you out if you can't connect. Nonetheless we apologize for the inconvenience and hope to make it up on your next stay. Sincerely yours,

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean microwave did not work and no coffee in room
Stayed 1 night in Mar 2020

8/10 Good

Justin

Business traveller
Liked: Staff & service, room comfort
Serves the purpose.
Hotel is dated, but the outdoor corridor access is nice, staff are friendly.
Stayed 14 nights in Feb 2020

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We stayed here when we were into town for basketball zones, March 2020, the room was clean, the bed was comfortable, everything worked, the bathroom was nice, the staff was friendly. The only complaint is that the plug in that my husband plugged his truck into, didn’t work so his truck had cold start but that’s not that big of a deal cause it was only -23 that morning. Over all a decent place to stay, and super cheap! We paid $79.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet, which is always a good thing. The tv channel selection is decent, and the wifi is good. I've stayed here many times, and the staff is always friendly and helpful. The main attraction for me is the low room price. The room phones never seem to work, though, and cell service in the immediate area is usually bad. Other than that, it's an enjoyable stay.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Unknown

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was 90 degrees. Never went below 85 degrees. At midnight I moved to bmi where temperature was cooler and comfortable
Stayed 3 nights in Jan 2020
Response from David on 1 Feb 2020
Dear Guest, we are deeply regret you didnt enjoy your stay. We have already investigated the matter and fixed the issue. We hope you will give us another chance next time. Kind regards,

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
She was very attentive and helpful. beds very comfy and room was well supplied
Stayed 2 nights in Dec 2019
Response from David on 1 Feb 2020
Dear guest, We are very pleased to hear that you enjoyed your stay. We hope to be of even better service next time you are in the area.

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019
Response from Daniel on 1 Feb 2020
Dear guest, We are terribly sorry you didn't enjoy your stay. If there is anything I can do to address your concerns, please do not hesitate to contact me.

8/10 Good

Daniel, Celista BC

Business traveller
Liked: Cleanliness, staff & service
No coffee machine which was not what I was expecting. The one in the lobby did not work. Let’s up the coffee game
Stayed 1 night in Oct 2019
Response from Manager on 6 Oct 2019
Dear Guest, We understand that the coffee machine had a small technical error this morning. All our in-house coffee served is by Tim Hortons and we have already replaced the coffee maker to serve you better next time.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there 10 minutes early he gave us a key, told us it wasn't ready yet. we returned from hospital at 8 pm opened the door the order was horrible, we put all suit cases on table, it smelled moldy. We to washroom no shower working pipes were hanging loose, toilet ran all nite tried to fix but after an hour or so it finally stopped running. The pillows were disgustingly smelly of dirty hair. We took out truck air fresheners to put above bed. we laid on top of bedspread, waited till 6:30 went to check out told him about the problems said he was sorry we have to take it up with Expedia well your ratings are not a 4 star as featured... definitely not as pictured in the ads. I want a full refund. we stayed 1 nite not 2.
Stayed 2 nights in Sep 2019

2/10 Terrible

Brent, Stony plain

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the photos. Room was gross. Beds were hard. Had to ask for an upgrade and was treated very poorly. The *upgraded room had old food in the fridge and dirty beds. Was already charged prior to check out. When i asked for discount they were rude Overall disgusting
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
room was old, needs refurbishing, no coffee, no breakfast, wifi didn’t work. Beds were comfortable, room was clean
Stayed 1 night in Jun 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
basic amenities, adequate for overnite stop
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 10 nights in May 2019

2/10 Terrible

Judy, Port Elgin Ontario.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the property before but my review this time is to document my disappointment with Expedia. The hotel had a flood months before our reservation but Expedia failed to notify us that the hotel was closed. We arrived to find that we had no place to stay. We had to drive to a nearby city to get a room which was more expensive and not convenient. We also had trouble with our car rental which was booked through Expedia. Expedia totally let us down on this trip and I reviewed this already and asked to have someone contact us from Expedia but that hasn’t happened either. No happy with Expedia and their lack of support for the issues.
Stayed 3 nights in Aug 2018

8/10 Good

Tanner

Liked: Cleanliness, staff & service, room comfort
Good value
Old but clean with a few updates. Good value
Stayed 8 nights in Feb 2018