Batuan Holidays from AU$2,756

This hotel was amazing, the rooms were fantastic, the breakfast buffet was delicious, but the staff were the best. I believe their names were Joan (there were 2 ladies named Joan) and Shem (I didn't get the spelling), they were the most helpful and nicest people ever at the breakfast buffet. I highly recommend this hotel. The only drawback, they really didn't want you swimming in the ocean - the first time they said it was after 5 and no lifeguard was on duty, the second time it was the middle of the day and they said no lifeguard on duty. There were several groups wanting in, finally they brought a lifeguard and we were able to get in water. They really need to fix that - just let it be swim at your own risk. Snorkeling didn't seem to be that great, clear water but not much to see.

The villa offers exceptional privacy, even without being beachfront. I appreciated the tranquility of the place and the sense of seclusion it provides. The property is impeccably clean, and the staff is outstanding—highly efficient and respectful. The place is very close to the airport which was also a big plus

This property has a certain charm, is very atmospheric with pretty gardens, but seems passed its prime. The room we were given smelled strongly of mold, the private pool was too gross to swim in, the small beach was not inviting and everything generally felt decrepit, dirty and in poor condition. After complaining and showing staff our issues with the room, we were eventually moved to another one which was much better. Our experience wasn't great but some may like it and staff was responsive. Seemed very over priced despite private pool.

Very quiet and well-maintained, close to Alona Beach and an easy walk to most of the shops and restaurants. I really appreciate how clean the rooms were, and the attention to detail around the properly.

I would highly recommend staying here! I think it’s one of the best resorts I have stayed at. The ambience of the cultural heritage incorporated here very beautifully and also the staff here are very courteous. The small, thoughtful gestures by all the staff here are remarkable and memorable. I will definitely come back and hope to have the same experience.