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Reviews of W Barcelona

5 out of 5
W Barcelona
Plaça Rosa dels Vents, 1, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews" "
Rating 8 - Good. 203 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mariana, Palm beach Gardens

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Mahwah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W is the most amazing place to stay. While not in city center, the hotel offers many dining options, beautiful views, access to the beach, excellent rooms and facilities. Totally worth staying there instead of city center. Staff and food were also excellent. Highly recommend!
Stayed 3 nights in Apr 2024

8/10 Good

Drew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views
Stayed 5 nights in Apr 2024

10/10 Excellent

jose, TIJUANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the restaurant in the last floor is amazing .we will return next time
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, the view from the high-rise the ocean
Stayed 4 nights in Mar 2024

10/10 Excellent

ABBAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel close to the Beach
Stayed 2 nights in Mar 2024

4/10 Poor

Cristina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had high hopes for this hotel. To start the the trash can in my room was full upon my arrival. The sink was clogged and the mini fridge did not work, it wouldn't get cold. The light switches in the right side of the bed did not work. The charging station in the left side of the bed didn't work either. The staff were friendly especially Bryan at the bar, but they were unable to get the issues resolved. I wouldn't return to this location. Definitely not worth what I paid for the room. The view however was beautiful and the access and proximity to restaurants and shops was convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kofi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelika

Stayed 1 night in Jan 2024

4/10 Poor

Satnam

Stayed 4 nights in Jan 2024

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
The w hotel is nice , the staff is also helpful but when it comes to cleaning the rooms, they need to be mindful not to throw out items that’s just laying around. That’s only issue I had and I had to make a complaint about that oven and that a nice hotel is near the beach it is a bit far from certain areas like Port Vell and the La Rambla with a lot of activities to do so be prepared to do a lot of walking or take a taxi, but I mostly walked All the grapes and there’s another apple so if you could take that, I had no issues with it. Overall, it is a nice hotel but I think it’s better to stay at that hotel if you’re going in the summertime so you could experience the pool parties and the beach
Stayed 4 nights in Dec 2023

10/10 Excellent

Osaretin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, attentive staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Vincent Kambiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Barcelona!
Stayed 1 night in Nov 2023

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in Barcelona
Stayed 4 nights in Nov 2023

8/10 Good

Sabri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay enjoyable experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Stayed 1 night in Nov 2023

4/10 Poor

Charan

Liked: Room comfort
Disliked: Staff & service
We had previously stayed at the W Barcelona in 2019 and experienced a great time. However, during this stay, when we initially walked into the room, it smelled musty, the room itself was relatively clean. The real letdown was the club and the bar. The first night we went to the club, the music was not the greatest. The second night it was extremely hot, smelled like sewage with a roll of toilet paper in the hallway, no seating, non hotel guests trying to pick up rich men. We then headed down to the bar downstairs to try to at least get a drink in and sat at the bar for a good 10 minutes without any kind of acknowledgment from the bartender. Definitely not the type of experience or service you would expect from a five star hotel. Unsure if I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

George F. Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs
Stayed 3 nights in Oct 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , highly recommend
Stayed 5 nights in Oct 2023

2/10 Terrible

Stella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it and defiantly not a 5* hotel
No one met when arrived - it was pouring with rain. The hotel charged 100 euro a day on the day upfront for no service provided - instead of simply authorizing the card (so they used 500 of my money to fund their working capital - no other hotels do that, refund was 3 days after check out). The rooms are tired not 5*, beddings colour was grey not white and didn’t smell fresh, rooms are not vacuumed cleaned at during all our stay, sink is not white but yellow and with dirty grime, shower and toilet doors won’t close due to not balanced on hinges, constant doors from neighbor's were slammed during the night - they need to put the doors on slow option close, staff was not friendly in reception, very impersonal and not a nice place to stay and definitely not a 5* hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

Saad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the sea and the port. Stylish design. Plenty of dining options. Beautiful and walkable boardwalk that takes around for miles and miles. Close to a great, historic, walking squares and lanes.
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the W in Barcelona
Everyone at the W went out of their way to make us feel welcome; it was a wonderful stay and we will be back
Stayed 1 night in Oct 2023

8/10 Good

jenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was great from the room. Overall I was disappointed and it didn't live up to the hype. The lobby was chaotic. The staff are cold. The room was all form and very little function.
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever - The pool is amazing
The hotel staff were nothing short of exceptional. Olinda and her team around the pool made the stay very special, they were all so nice and welcoming we simply didn't leave the hotel all weekend. The best service we have experienced for some time, I would recommend the hotel to everyone
Stayed 2 nights in Oct 2023

10/10 Excellent

ghaleb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is amazing and make it an incredible exprience
Stayed 4 nights in Oct 2023

8/10 Good

Gregory

Stayed 1 night in Oct 2023

10/10 Excellent

Nubian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property!!!!
The property is absolutely breathe taking. The check in service was outstanding. I arrived at 9am and surprisingly my room was ready. I did not have to wait until 3pm like most hotels. On the negative side once I was checked in the rest of the staff were not so amazing. Everytime I attempted to board the elevator to go to my room, I was stopped by hotel staff and asked could they help me as if I was not a registered guest. This was vet unprofessional and annoying to me. I had a dinner reservation at the rooftop resturant, they would not allow me to board the elevator, I’m assuming because there is a club in the resturant. They just automatically assumed I was going to the club and told me I had to stand in a line. At that point I became very vocal and asked was I being treated this way because of my skin tone. The host check-in immediate informed them we had reservations and were guest in the hotel. This type of service is not acceptable especially when the rate is $600 per night. I would def stay again, but I would be clear to inform the staff upfront to not harass me, I am a paying guest.
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Neill

Stayed 1 night in Sep 2023

4/10 Poor

Danielle

Disliked: Staff & service, property conditions & facilities
The staff is not very competent or accommodating. They treat you as if you’re trying to take advantage of I don’t know what. The food was mediocre and what wasn’t edible wasn’t able to be returned. Do not get the burger. The only thing saving this place is the location.

6/10 Okay

Ryan

Travelled with group
Liked: Amenities
For one night, totally acceptable. Wouldn’t stay for longer though. Facilities are tired and the vibe is very party.
Stayed 1 night in Sep 2023

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service
Beautiful hotel with amazing views and very friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Thabit, London

Travelled with group
Liked: Amenities
Good, but not one of the best
Stayed 2 nights in Sep 2023

6/10 Okay

Leonard

Travelled with partner
Liked: Amenities, property conditions & facilities
They have too much going on for the amount of staff they have. Room wasn’t ready on time was about 45 mins late of check in time. Give you only two towels and room was never cleaned well.
Stayed 3 nights in Sep 2023

10/10 Excellent

Fred

Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jordi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was slow
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Kristina

Travelled with partner
Very loud hotel, music continue until 2AM every night making it difficult to get any rest. Had to change my room the second night to a higher floor due to the noise. Not very attentive, didn’t get the room cleaned until about 5pm and that’s after we requested it to be cleaned. Location is nice , views are great. But a 20-30 min drive daily from center of city. Not sure if I’d stay there again.
Stayed 2 nights in Sep 2023

8/10 Good

Aftab

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was broken hardware and unsafe environment with bolts and screws left around room. Photos submitted to both hotel and Expedia. I refused stay su to not feeling safe at this hotel however they did not want to refund charges. Stay away from this hotel!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday surprise
Stayed for my husbands 50th. It’s an exceptional hotel in a fantastic location with everything you could possibly need. Would highly recommend
Stayed 3 nights in Aug 2023

10/10 Excellent

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive but nice ! Especially room with a sea view
Stayed 3 nights in Jul 2023