Rooftop terrace

Reviews of Hotel America Barcelona

4 out of 5
Hotel America Barcelona
Carrer de Provenca, 195, Barcelona

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 660 reviews" "
Rating 8 - Good. 243 out of 660 reviews" "
Rating 6 - Okay. 61 out of 660 reviews" "
Rating 4 - Poor. 16 out of 660 reviews" "
Rating 2 - Terrible. 10 out of 660 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Georges Youssef

Travelled with family
Excellent staff and service
Stayed 9 nights in Apr 2024
Response from HOTEL AMERICA BARCELONA on 13 Apr 2024
Dear Georges, Thanks for taking the time to rate your stay.We are thrilled to know you had a great time with us and that you have enjoyed our hospitality and service. We look forward to welcome you back soon! Kind regards, HOTEL AMERICA BARCELONA

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 9 nights in Apr 2024
Response from Hotel América Barcelona on 12 Apr 2024
Dear Joseph,We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 4 nights in Apr 2024
Response from HOTEL AMERICA BARCELONA on 10 Apr 2024
Estimado Alejandro, Muchas gracias por su comentario positivo sobre su estancia. Esperamos que haya disfrutado de su estancia en Barcelona y sería un placer volver a darle la bienvenida en un futuro próximo. Atentamente,

10/10 Excellent

Phillipa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel America perfectly situated for our city break. Close enough to travel in to key attractions but far enough out that not surrounded by hustle and bustle of tourist areas. Breakfast service excellent and staff very friendly and attentive. We booked a junior suite for extra space as travelling with a child, room did not disappoint. View from window was pleasant. Cleaning of the room was the best we have seen, staff very attentive to small touches with folding nightclothes and placing cushions/my little boys teddy on the bed. Staff on front desk also super friendly and couldn’t do enough to ensure we had a great stay. Bar/pool area very nice and relaxed, food very nicely presented and tasty. Prices were not too bad either. Stored our cases for us on the last day. Very impressed with this hotel.
Stayed 3 nights in Apr 2024
Response from HOTEL AMERICA BARCELONA on 6 Apr 2024
Dear Philippa,First and foremost, we thank you for choosing the Hotel America for your stay in Barcelona. We are very happy to know you've had a wonderful stay among us. All of our staff puts the best effort to ensure the best experience for our guests, so it's very fulfilling to read reviews like yours.We look forward to your next visit!Best regards,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely rooms. Staff polite and helpful. Lovely location. Easy to walk to lots of cafes, bars and restaurants. Metro and bus stops just around the corner.
Stayed 4 nights in Apr 2024
Response from HOTEL AMERICA BARCELONA on 5 Apr 2024
Dear James,Thank you for taking the time to respond to this review of our hotel in such an excellent manner.We are very pleased to know that the facilities and services offered by the hotel met your expectations. We appreciate that you also commented on the service of our staff, we always strive to provide the best service to our guests by offering recommendations and assistance in order to improve your stay.We are very happy to know that you found the location of the hotel to your liking, we are located in one of the most central neighbourhoods of Barcelona and as you have defined it very well, close to the main places of interest.We thank you again for your excellent comment and we remain at your disposal for future reservations.Best regards,

8/10 Good

Yong Sup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby supermarket and kindness staff
Stayed 4 nights in Jan 2024
Response from HOTEL AMERICA BARCELONA on 27 Jan 2024
Dear mr. Sup,Thanks very much for your kind review!We are glad to know that you had a pleasant stay with us.We look forward to welcome you back in the near future.Best regards,

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling on my own it had the ideal location and facilities
Stayed 1 night in Jan 2024
Response from HOTEL AMERICA BARCELONA on 22 Jan 2024
Dear Christine,Thank you for this excellent comment about our hotel.We are very pleased that the hotel met your expectations and remain at your disposal for future reservations.Best regards,

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Hotel América Barcelona on 22 Jan 2024
Dear Danielle,We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed here for 2 nights and thoroughly enjoyed it. The service is excellent (they even agreed to look after my luggage a couple of days after I checked out). The rooms are comfortable and the sauna is a nice touch. It is well located in a happening part of Barcelona. All round, this was a great stay.
Stayed 2 nights in Dec 2023
Response from HOTEL AMERICA BARCELONA on 29 Dec 2023
Dear Barnaby,Firstly we would like to thank you for taking the time to give us such an excellent review of our hotel.It is a pleasure to know that both the rooms and the hotel staff met your expectations, we are constantly looking to improve in order to offer the best service to our guests.We are also very happy to know that you were able to enjoy the great location of our hotel, we are located in the centre of Barcelona, in one of the best neighbourhoods close to the main tourist attractions and with a great variety of bars and restaurants.We would like to thank you again for this review and we remain at your disposal for future bookings.Best regards,

6/10 Okay

kiarash

Stayed 4 nights in Dec 2023
Response from HOTEL AMERICA BARCELONA on 14 Jan 2024
Dear Kiarash,Thank you for taking the time to respond to this review.We remain at your disposal for future reservations.Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HOTEL AMERICA BARCELONA on 20 Dec 2023
Thanks for taking the time to rate your experiences! We are happy to know you had a great time with us. HOTEL AMERICA BARCELONA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Hotel America Barcelona on 14 Dec 2023
Dear guest,Thanks very much for your perfect rating!We are very happy to hear that your stay with us was perfect.We look forward to your next visit.Best regards,

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 5 nights in Nov 2023
Response from Hotel América Barcelona on 13 Nov 2023
Dear Hossein,We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

8/10 Good

Dr. Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Great front door staff. Good location
Stayed 3 nights in Oct 2023
Response from HOTEL AMERICA BARCELONA on 5 Nov 2023
Dear mr. Frank,Thank you very much for your nice review!We are happy to hear that your stay with us lived up to your expectations, and we look forward to your next visit.Best regards,

6/10 Okay

Edgar

Travelled with group
Liked: Cleanliness, staff & service
There are no towel holders for large towels. The one hook on wall was coming out. The toilet paper holder was not secured
Stayed 1 night in Oct 2023
Response from HOTEL AMERICA BARCELONA on 3 Nov 2023
Dear Edgar, Thanks for your feedback! We will check your room and make any necessary repairs.Please do not hesitate to contact the reception directly next time, so everything can be fixed during your stay. Kind regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel América Barcelona on 31 Oct 2023
Dear Dominic,We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

8/10 Good

Zoe

Liked: Staff & service, amenities, property conditions & facilities
Great location, staff were super helpful and friendly. Cleaner didn't change the bed sheets everyday but room was overall clean
Stayed 7 nights in Oct 2023
Response from HOTEL AMERICA BARCELONA on 19 Oct 2023
Dear Zoe,Thanks for taking the time to share your feedback! We are happy to know you had a nice stay with us and that you have enjoyed our location and facilities. Thanks for your kind words towards our team. Regarding the bed sheets, we change them every other day in an effort to be friendlier with the planet. However, if any guests requires for them to be changes everyday, we would gladly do so. We look forward to welcome you back soon.HOTEL AMERICA BARCELONA

10/10 Excellent

CHRISTOPH

Stayed 1 night in Oct 2023
Response from HOTEL AMERICA BARCELONA on 7 Nov 2023
Dear Christoph, Thanks ofr taking the time to score your stay! We are thrilled to know you had a great time with us and we look forward to welcome you back soon. HOTEL AMERICA BARCELONA

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent location.
Great location, very friendly staff. We did stay during a heat wave, our only drawback is the AC could not keep up. But that is true of most hotels in August.
Stayed 3 nights in Aug 2023
Response from HOTEL AMÉRICA BARCELONA on 6 Sept 2023
Dear Robert,We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Great room. Many near by restaurants. Staff were very helpful. Would stay here again in a heartbeat
Stayed 3 nights in Jul 2023
Response from Albert on 20 July 2023
Dear Kelly,Thank you for taking your time to comment on how satisfactory your stay at Hotel America Barcelona was.We hope we can receive you again on your next visit to Barcelona.SincerelyHOTEL AMERICA BARCELONA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from HOTEL AMERICA BARCELONA on 13 July 2023
Thanks for taking the time to rank your stay! We are thrilled to know you had a wondeful stay with us and we look forward to welcome you back soon! Kind regards,HOTEL AMERICA BARCELONA

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from HOTEL AMERICA BARCELONA on 11 July 2023
Estimada Victoria, Gracias por tomarte el tiempo de puntuar tu estadía!Nos alegra mucho saber que has disfrutado de tu estancia con nosotros.Esperamos recibirte nuevamente pronto! HOTEL AMERICA BARCELONA

4/10 Poor

Daniel

Liked: Cleanliness
I was on a work trip and the internet was barely working. I had to connect with my cell phone which cost me money. Not what I expect from a 4-start hotel.
Stayed 3 nights in Jun 2023
Response from HOTEL AMERICA BARCELONA on 29 June 2023
Dear Daniel,First and foremost, thanks for your time to write your review. It's very important for us to get the feedback from our guests to improve our services for future reservations. We are sorry to hear that we didn't live up to your expectations. Regarding the wifi signal, we have 2 networks working on the hotel, don't hesitate to contact our desk anytime if you have trouble login in.We hope you give us another chance in the near future.Best regards,

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this place! The staff was super helpful at every turn. Great location as well. The wifi could definitely improve, though.
Stayed 4 nights in Jun 2023
Response from HOTEL AMERICA BARCELONA on 23 June 2023
Dear Marilyn,First of all thank you for your excellent review about our hotel, for us it is very important to know the opinion of our guests in order to continue to improve and also to know your experience.We are very happy to know that the hotel staff met your expectations and fulfilled your demands, we offer a great customer service to make the stay of our guests much easier.We are also very happy to know that you found the location of the hotel suitable, we are located in one of the best neighborhoods in Barcelona due to its proximity to the center, it is also a great area with a variety of restaurants and bars.We take note of those negative aspects such as the wifi to continue working on it.We thank you again for your excellent review and we remain at your disposal for future bookings.Best regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from HOTEL AMERICA BARCLEONA on 13 June 2023
Dear David, Thanks for taking the time to score your stay.We are happy to know you had a wonderful time with us and we look forward to welcome you back soon. Kindly, HOTEL AMERICA BARCLEONA

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Check in
check in was with a arrogant rude guy, after 300 nights with hotel.com this was the worst check in ever.... I arrived on Thursday night at 10.30 after a long day and he just made it a really bad day.... apart from him the hotel is quite present in a great location... good sized rooms with fantastic shower, breakfast was good...
Stayed 1 night in May 2023
Response from HOTEL AMERICA BARCELONA on 2 June 2023
Dear John,First of all we thank you for taking the time to respond to this review. For us it is very important to know the experience of our customers in the hotel in order to continue improving.We are very sorry for the inconvenience you had to check-in and we take note of it to prevent it from happening again. Our reception staff always tries to offer the best customer service, if you look at other comments is our highest score.As for the rest of your comments, we are very pleased to hear that you enjoyed your stay at the hotel and that you were able to enjoy our double rooms.We thank you again for your message and remain at your disposal for future reservations.Best regards,

10/10 Excellent

Penelope

Stayed 7 nights in Apr 2023
Response from HOTEL AMERICA BARCELONA on 21 May 2023
Estimada Penelope,Le agradecemos su excelente valoración sobre nuestro establecimiento y será un placer poder volver a alojarla en un futuro.Saludos cordiales,

10/10 Excellent

Rinat

Travelled with family
Very nice place, excellent location
Stayed 4 nights in May 2023
Response from HOTEL AMERICA BARCELONA on 17 May 2023
Dear Rinat, Thanks for taking the time to share your feedback! We are gld to know you had a wonderful stay with us. We look forward to welocme you back soon! Best regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location. Many major attractions are walking distance. The room had a lovely view of the Placa and it wasnt noisy at night.
Stayed 3 nights in Apr 2023
Response from HOTEL AMERICA BARCELONA on 16 May 2023
Dear Carla, Thanks for taking the time to share your feedback! We are glad to know you had a wondeful stay with us, and that you have enjoyed our facilities and servicies. We look forward to welcome you back soon. Kind regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. great breakfast
Stayed 5 nights in Feb 2023
Response from HOTEL AMERICA BARCELONA on 8 Mar 2023
Dear Ian,Thank you very much for staying with us and for leaving this wonderful review!We are very happy to know that you had a great stay among us.We would love to welcome you again anytime soon!Best regards,

6/10 Okay

Hani

Stayed 5 nights in Jan 2023
Response from HOTEL AMERICA BARCELONA on 27 Jan 2023
Dear Hani,Thank you for staying with us and for taking the time to write this review.We are sorry that the hotel didn't live up toyour expectations.Remind that we have a 24/7 working front desk for any requests or questions you may have during your stay.Best regards,

10/10 Excellent

Delyth Jones

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nothing was too much trouble. Really relaxed atmosphere. Didn’t feel rushed to get out, so could really enjoy chilling out. Great base for exploring, although I swear the shops moved around every night! Was always finding new places! Pool was available even though out of season, so not heated. I was still in for my daily dip!
Response from HOTEL AMERICA BARCELONA on 5 Jan 2023
Dear mrs Jones,Thank you very much for your nice review, our staff will be pleased to hear that you've had an amazing stay with us. We are also happy to know our location and services were up to your expectations.We look forward to meeting you again anytime soon.Best regards,

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, location, cleanliness!
Stayed 1 night in Dec 2022
Response from HOTEL AMERICA BARCELONA on 26 Dec 2022
Dear Mr. Anna, First of all, we thank you for taking the time to respond to this review. For us it is very important the opinion of our guests in order to continue improving in future bookings.We are very happy to know that overall your stay at the hotel was great and that the hotel met the expectations you had set for yourself.As you say we are very fortunate to be located in the Leixample district, one of the most central neighborhoods of Barcelona and with some of the major tourist attractions.Again we thank you again for this great review and hope to hear from you again in the future.Best regards,

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was very good. The upstairs deck and pool area was a great relaxation area. Would recommended.
Stayed 8 nights in Nov 2022
Response from HOTEL AMERICA BARCELONA on 17 Nov 2022
Dear Mr. Michael ,First of all we would like to thank you for this wonderful review about our hotel. For us it is very important the opinion of our customers to continue improving for future bookings.We are pleased to know that you found the location of the hotel to be good, we are located in the center of Barcelona near some of the most interesting tourist sites and in a neighborhood with some of the best restaurants.We are also pleased to know that the hotel terrace with swimming pool was to your liking and that you were able to enjoy the magnificent weather on our terrace.We thank you again for this wonderful review and look forward to seeing you again on future bookings.Best regards,

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near city center
It is a good hotel near city center, Paseo de Gracia and La Pedrera. Staff is very helpfull and friendly. Room was overlooking the street, but it wasn't so loud. It was clean, and it was cleaned every day. A lot of tapas bars in the near. No need to book breakfast, you can eat outside for cheaper price.
Stayed 4 nights in Oct 2022
Response from Cosmin on 15 Oct 2022
Dear Mrs. Ivana, Thank you so much for sharing your experience with us. We appreciate your comments about the service and our staff and we value your feedback to continue improving our services. Hope to see you soon.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, fantastic area, super friendly staff, but room walls slightly thin, and v noisy especially in the mornings.
Stayed 3 nights in Oct 2022
Response from HOTEL AMERICA BARCELONA on 11 Oct 2022
Dear Dominic, Thanks for taking the time to share your feedback! We are happy to know you have enjoyed the area and our servicies. We look forward to welcome you back soon!Best regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing… location, hotel & the staff!!!
Stayed 4 nights in Oct 2022
Response from HOTEL AMERICA BARCELONA on 11 Oct 2022
Dear Lisa, Thanks for taking the time to share your feedback! We are glad to know you had such a wonderful stay and we look forward to welcome you back soon. Best regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Daniel

Stayed 5 nights in Sep 2022

10/10 Excellent

I

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and location
Have had an excellent stay every time I’ve been here. Good location and great hotel. Always had a room overlooking the inner courtyard which has been really quiet. Rooftop bar and mini gym a bonus
Stayed 1 night in Oct 2022
Response from HOTEL AMERICA BARCELONA on 8 Oct 2022
Dear guest, Thank you so much for sharing your experience with us. We appreciate your comments about the service and our staff and we value your feedback to continue improving our services. Hope to see you soon.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here for the second time in 3 weeks and we are coming back again; basically convert it into our headquarters while in Barcelona. My sister lives in Enric Granados and we have tried 3-4 hotels within 1 block distance and just figured out this is the most complete, convenient and favorite.
Stayed 1 night in Sep 2022
Response from HOTEL AMERICA BARCELONA on 3 Oct 2022
Dear Daniel,Thanks for taking the time to share your review! We are so glad to hear that you feel at home with us. We look forward to welcome you back very soon, and many more times. Best regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, friendly staff, has a gym and a sauna. Maybe just one tiny suggestion: a second trash bin in the room will be appreciated, there is just one in the bathroom. But overall a great hotel will book again without hesitating!
Stayed 2 nights in Sep 2022
Response from HOTEL AMERICA BARCELONA on 23 Sept 2022
Dear Mr. Daniel,Thank you very much for your comments regarding the hotel and for taking the time to respond to this review.Thank you very much for your great overall assessment of the hotel. We are constantly working to find the maximum comfort and satisfaction of our guests. We take note of your comments in order to improve for future bookings.We hope to see you again in the future.Best regards

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt comfortable and welcome. Greatest location for tourist sites and vibrant bar and restaurant district.
Stayed 8 nights in Aug 2022
Response from HOTEL AMERICA BARCELONA on 14 Sept 2022
Dear Wendy, Thanks for taking the time to share ypur feedback! We are glad to know you had a great stay with us, and that you have enjoyed our facilities and servicies. We look forward to welcome you back soon. Best regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Yanco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location in the center, excellent breakfast, very helpful staff , good Wi-Fi and air conditioning
Stayed 3 nights in Aug 2022
Response from HOTEL AMERICA BARCELONA on 31 Aug 2022
Dear Yanco, Thanks for taking the time to share your feedback!We are glad to know you had sucha great experience with us, and that you have enjoyed your stay, our location, facilities and servicies. We look forward to welcome you back! HOTEL AMERICA BARCELONA

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot be bettered
Really great hotel. All staff really friendly and helpful and the room was great. Reference the other reviews about the hotel noise, I requested a quiet room and was placed in an internal courtyard facing room which was silent. Would absolutely recommend this place and will stay nowhere else when I return to Barcelona
Stayed 3 nights in Jul 2022
Response from HOTEL AMERICA BARCELONA on 8 July 2022
Thanks for taking the time to share your feedback! We are thrilled to know you had such a great stay with us and that you have enjoyed our facilities and servicies. We appreciate your kind words towards our team, thanks! We look forward to welcome you back! Our bests, HOTEL AMERICA BARCELONA

4/10 Poor

Michele

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The area and the staff are good but the hotel was very disappointing and is in need of serious investment. This was the 3rd hotel of our trip and it was very substandard to our stays in Seville and Madrid. We had to move rooms after 1 night as the shower was leaking which on inspection was an existing issue (warped floor floor and visible excessive use of sealant) which resulted in the room smelling of drains and damp (room 604). We were moved but this room should not have been sold in this condition @ almost £200/ night. Soundproofing in the rooms is non existent, and we were on the 6th floor and the nouse was unbearable even mid week. Breakfast was ok but the coffee was horrendous. We were so glad for Barcelona’s beaches as the pool water was greeny/yellow so we did not use it. There must be better hotels in Barcelona!
Stayed 4 nights in Jun 2022
Response from HOTEL AMERICA BARCELONA on 2 July 2022
Dear Michele, Thanks for taking the time to share your feedback, it is very helpful for us. We are truly sorry to know your stay with us was not up to your expectations, and we will take all your comments into consideration in order to improve for the future. We hope you give us a second chance so we can offer you a totally different experience. Kind regards, HOTEL AMERICA BARCELONA

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2022
Response from Front Desk Team on 26 June 2022
Dear Louise, Thank you so much for sharing your experience with us. We appreciate your comments about the service and our staff and we value your feedback to continue improving our services. Hope to see you soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deals and great neighborhood!
Great neighborhood and facility. Among the largest standard room in Barcelona hotels. Friendly and great service from the front desk staff.
Stayed 3 nights in Jun 2022
Response from Front Desk Team on 15 June 2022
Dear Mrs Chris, Thank you very much for your positive feedback, for us it is very important the opinion of our customers to improve their experience in future reservations. As you say we are very fortunate to be located in a great neighborhood of the city of Barcelona, very central and close to the most iconic tourist sites. We are pleased to know that you enjoyed the room and had a great experience. At the hotel we do our best to offer the best services to our guests and make them feel at their best. Finally we thank you for your positive comments about our great staff. We look forward to seeing you on future bookings. Kindly Regards.

10/10 Excellent

Ascencion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in May 2022
Response from Hotel América Barcelona on 10 June 2022
Dear Mrs Ascencion, First of all thank you to take your time to response this review, for us is very important to know what our guests think about us to improve in future reservations. We are pleased to know that our staff gave you a pleasant and professional treatment. We have a 24 hour service to assist our guests at any time. Thank you very much for your review and we hope to see you in future bookings.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from Hotel América Barcelona on 21 May 2022
Estimada María, Gracias por tomarse el tiempo de puntuar su estadía. Nos alegra mucho saber que ha estado cómoda con nosotros y que ha disfrutado de su estadía. Esperamos recibirla nuevamente pronto. Cordialmente, Hotel América Barcelona

6/10 Okay

Elena

Stayed 1 night in May 2022
Response from Sonia de Pablo on 14 May 2022
Dear Elena, Thanks for taking the time to rate your experience in Hotel America Barcelona! We would like to have a feedback from your stay in order to make a better experience for other customer. We look forward to welcome you back soon and make a better stay. Kindly, HOTEL AMERICA BARCELONA