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Reviews of Aparthotel Silver

3 out of 5
Aparthotel Silver
Calle Bretón de los Herreros, 26, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 410 reviews" "
Rating 8 - Good. 137 out of 410 reviews" "
Rating 6 - Okay. 20 out of 410 reviews" "
Rating 4 - Poor. 10 out of 410 reviews" "
Rating 2 - Terrible. 3 out of 410 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Antonio, Metairie

Travelled with partner
Liked: Property conditions & facilities
The staff was friendly but inadvertently gave us a key to someone’s else room at check in. You leave your key at reception each time you leave hotel. The bathroom upon check in could have been cleaner as there was a small stain on toilet. The room did have a kitchenette which was a nice feature. The hotel is only about a block from metro which made it convenient to get around the city. Overall I would consider staying here again.
Stayed 2 nights in Apr 2024
Response from Sandra Benedito on 3 May 2024
Antonio, thank you very much for your opinion. We need you to notify us of cleaning errors immediately so we can fix it the same day. We hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

Jennifer, Atlantic Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great, the location and interior as well as the staff.
Response from Dafne on 2 May 2024
Thanks for your greetings that helps us to keep improving for our guests!Have a nice year and we look forward to welcome you in the future

10/10 Excellent

William, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
I thoroughly enjoyed staying at Aparthotel Silver. The staff was friendly, accommodating, and extremely helpful. My room was adjacent to a terrace with a wonderful view. The full kitchen made my stay very convenient. I was traveling with a mobility scooter which, unfortunately, would not fit into the small elevator on the property, but the staff made accommodations in the adjacent garage that made it possible for me to use it. The Gracia neighborhood is wonderful with a major subway station just minutes away and easy bus transportation, many restaurants and shops. I would certainly like to stay here again if coming to Barcelona.
Stayed 2 nights in Apr 2024
Response from Sandra Benedito on 1 May 2024
Dear William, many thanks for your nice opinion, we hope we can welcome you again in the future. Have a nice day, Sandra Benedito, Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay in a great location. They had the best breakfast! Easily walkable to many sites.
Stayed 3 nights in Apr 2024
Response from Sandra Benedito on 12 Apr 2024
Dear Michael, many thanks for your opinion. Thank you for positively evaluating our breakfast and location. We hope we can welcome you again, have a nice day, Sandra Benedito, Manager

8/10 Good

Rahman, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good
Stayed 7 nights in Feb 2024
Response from Dafne on 2 Apr 2024
Thanks for your greetings as we work hard for customers feel like at home. We look forward to welcome you in the future!

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay for easy public transport. Rooms very comfortable.
Stayed 4 nights in Mar 2024
Response from Sandra Benedito on 1 Apr 2024
Dear Louise, many thanks for share your opinion, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

4/10 Poor

Niall

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I'll start off by saying the staff are excellent and this is not on them. They were very helpful. Unfortunately the building and room were in rough shape. Not very clean in the washroom. The room was tiny, and not really usable, it made us claustrophobic. Worse, you can literally hear conversations through the walls, and the ventilation does the Opposite of what the thermostat says, literally heating instead of cooling. It was a nightmate.
Stayed 3 nights in Mar 2024
Response from Sandra Benedito on 19 Mar 2024
Dear Nial, thank you very much for your opinion and for valuing the staff. I have reviewed every point of your opinion. During your stay the air conditioning is not yet on, only the heating is working, when you turned on the thermostat you were giving hot air, (If you had asked here, we would have explained it to you). I don't see any complaints about cleaning during your stay, it is something that can be checked and solved immediately. The size of the room is European, we are not in America, anyway, we have larger junior rooms. I am sorry that the hotel didn't met your expectations, Have a nice day, Sandra Benedito, Manager

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and simple property, great value for money and the staff were lovely and helpful (and spoke good English)
Stayed 2 nights in Feb 2024
Response from Dafne on 26 Feb 2024
Thanks for your greetings that encourages us to keep improving for our guests!Regards,Dafne

10/10 Excellent

luke, minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
3rd time in Barcelona, 1st time staying in Gracia. I’ve always loved this zone and will be my spot for future visits.
Stayed 2 nights in Feb 2024
Response from Sandra Benedito on 13 Feb 2024
Dear Luke, many thanks for your nice comments, this is your home in Barcelona, Have a nice day, Sandra Benedito, Manager

4/10 Poor

Wendy

Liked: Cleanliness
Disliked: Property conditions & facilities
We had a window to inside indoor courtyard. It was very noisy, we could hear all our neighbors. Breakfast is very limited selection. There was no Buffett but served to your table and there is no option for you to choose. Stayed for 3 nights and exact same breakfast. I would not recommend anyone to stay here.
Stayed 3 nights in Dec 2023
Response from Sandra Benedito on 18 Dec 2023
Dear Wendy, many thanks for your opinion. Our breakfast is served, we don't have buffett. We serve quality and proximity products, it's a typical catalan breakfast. You reserved a budget room, we have 5 types of rooms. I'm sorry your stay was not satisfactory, we all work very hard to make our customers satisfied. I'm sorry this was not your case, have a nice day,Sandra Benedito, Manager

8/10 Good

Yong Bae

Travelled with partner
Liked: Amenities
Communication problem with management staffs
Stayed 5 nights in Nov 2023
Response from Sandra Benedito on 29 Nov 2023
Hello, Sorry, but I don't understand what you mean? The only thing I remember is that when you arrived you said it smelled burnt and we checked around the entire hotel and your room and nothing happened.Have a nice day, Sandra Benedito, Manager

10/10 Excellent

Ka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained, the room is large, the bed is big and the mattress is firm ( very comfortable to sleep on), the cooking facility is good and a foldaway dining table plus a writing desk are provided in addition to a sofa. The bathroom is big and clean. The wi-fi is fast. The location is excellent - quiet side street. Fontana metro station (which is on the Green line and only a couple of stations away from the city centre) and bus stations are only 100 metres away. Nearby are restaurants, a bakery and a convenience store. Above all, the staff is friendly, courteous and very helpful.
Stayed 3 nights in Nov 2023
Response from Dafne on 22 Nov 2023
Thank you so much for your greetings as we work hard for customers feel like you!Have a niece end of year and a better 2024 !Regards

6/10 Okay

Larry

Liked: Cleanliness
Disliked: Room comfort
Great location but a little too warm.
I have stayed there multiple times in the past two years. It is always clean with a very friendly staff. This time the room was quite warm making it difficult to sleep. The front desk said it was because the AC system had been shut down for the season. Not a good idea as the customer should be able to control it to their own comfort level. Especially when it warms up substantially during the day. I did turn on the fan but it only improved the situation a bit.
Stayed 2 nights in Oct 2023
Response from Sandra Benedito on 3 Nov 2023
Dear Larry, thank you very much for your opinion. This last week, we turned the air conditioner off and on several times, since it is a time when there are customers who are cold and others who are hot. The outside temperature has been between 14 and 19º and in Spain it is not air conditioning season. I understand that since you are American, your customs are different. I'm sorry for the inconvenience you've had, but I hope you'll come back and next time, it's better to book an outdoor or garden comfort room, the budget rooms are warmer. We hope to see you again, happy day,Sandra Benedito, Manager

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Very accommodating and had parking which was a plus!
Stayed 3 nights in Oct 2023
Response from Sandra Benedito on 30 Oct 2023
Dear Richard, many thanks for your opinion, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

Ezequiel

Liked: Cleanliness, room comfort
Fantastic!
This was a great hotel! I spent a whole week here every comfortably. The room had everything I need, and it was clean and modern and well managed. Although I was facing the street, the room was also very quiet and didn’t get very much street noise, however, I could hear my neighbours occasionally. That being said, the friendly staff and the good location means I would happily stay here again.
Stayed 6 nights in Oct 2023
Response from Sandra Benedito on 26 Oct 2023
Dear Ezequiel, many thanks for sharing your experience with us. We hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

Korey

Stayed 2 nights in Oct 2023
Response from Sandra Benedito on 22 Nov 2023
Dear Korey, many thanks for your score, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

8/10 Good

Llana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel in a good location to hop on the metro for very easy access to the busy areas. Good services nearby.
Stayed 1 night in Oct 2023
Response from Dafne on 23 Oct 2023
Thanks for your greetings !

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean hotel. Staff was friendly and accommodating. Near Fontana metro station.
Stayed 5 nights in Oct 2023
Response from Dafne on 18 Oct 2023
Thanks for your greetings !We look forwrd to host you in teh future again :)

10/10 Excellent

Llana

Liked: Cleanliness, property conditions & facilities
The front desk was amazing. Location to transit was great. Very good stay.
Stayed 3 nights in Oct 2023
Response from Dafne on 16 Oct 2023
Thanks for your greetings that helps us to keep taking care of you!

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay there again
Stayed 7 nights in Sep 2023
Response from Dafne on 16 Oct 2023
We really look forward to host you again here!

6/10 Okay

Gracia Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was not ideal and hard to access, breakfast was limited and opened late. Room housekeeping was not efficient and did not provide water and facial tissues in the room.
Stayed 4 nights in Oct 2023
Response from Dafne on 16 Oct 2023
I am afraid you didn't like the location as we are placed in one of the most searched area of the city beside one of the metro stations where you can reach everywhere in the city! We have a filtered water machine in the hall for free and 24 hours staff at the reception desk who you can ask for anything you need. Breakfast is served from 08:00-10:30 in the bar or garden where you can stay there longer if you wish. We look forward to host you here in the future to fullfil your expecations. Best regards

6/10 Okay

Gracia Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is inconvenient and hard to access by taxi.., housekeeping not very efficient .Surrounding area does not look safe.
Stayed 3 nights in Oct 2023
Response from Sandra Benedito on 11 Oct 2023
Dear Patricia, thasnks for your opinion. Is better to tell here if you had any complaints about cleanliness, we could have fixed it immediately. About the surronding area, sorry, but we're in a very safety location.Sandra Benedito, Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Aparthotel Silver. Room was very clean. A nice touch was a cold water dispenser in the lobby which came in very handy for those 30 degree days.
Stayed 4 nights in Sep 2023
Response from Dafne on 11 Oct 2023
Thanks for your greetings Michael,that helps us to work hard for you! Best regards

10/10 Excellent

Graeme

Travelled with group
We had a great time, the hotel was close to the centre and the staff were very friendly and helpful. Thank you
Stayed 3 nights in Oct 2023
Response from Dafne on 9 Oct 2023
Thnaks for your greetings as we work hard for customers feel liek you!

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Barcelona. Has a metro station right next to it. People at reception are really nice and helpful. Gaudis first home is a block away. Clean rooms, good Wi-Fi. Only detail is walls are a bit thin and you can hear the other room. Would book again!
Response from Sandra Benedito on 9 Oct 2023
Dear Pedro, many thanks for your nice opinion, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

8/10 Good

Davud

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Sep 2023
Response from Sandra Benedito on 4 Oct 2023
Thanks Davud, we hope we can welcome you again, have a nice day,Sandra Benedito, Manager

10/10 Excellent

Bick Har

Travelled with family
Liked: Cleanliness, room comfort
Excellent location. Easy access to Metro. Very friendly staff. Excellent communication.
Stayed 8 nights in Sep 2023
Response from Dafne on 26 Sept 2023
Thanks for the greetings that helps us to kepp improving for you! Kind regards

10/10 Excellent

Politimi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and always polite and helpful ! I would highly recommend.
Stayed 6 nights in Sep 2023
Response from Dafne on 26 Sept 2023
Thnaks for your greetings as we work hard for customers feel like at home :) Regards

10/10 Excellent

Hannah

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Sandra Benedito on 20 Sept 2023
Dear Hanna, many thanks!!!!,Sandra Benedito, Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything was very good . Excellent attention . Cost Value consideration is a very good choice
Stayed 7 nights in Aug 2023
Response from Dafne on 23 Aug 2023
Thanks for your greetings that helps us to improve so guests could feel like you :)

8/10 Good

Danielle

Stayed 4 nights in Aug 2023
Response from Sandra Benedito on 12 Sept 2023
Many thanks Daniello, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
All you could ask for
Very nice hotel. Clean and comfortable, friendly and helpful staff
Stayed 3 nights in Aug 2023
Response from Dafne on 10 Aug 2023
Thanks for your greetings as we work hard for customers feel like at home :)

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If going to Barcelona, this hotel is great. Convenient to metro station and many other things. I would definitely stay here again if I traveled to Barcelona.
Stayed 4 nights in Jul 2023
Response from Sandra Benedito on 27 July 2023
Dear Dane, many thanks for your review, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

Karen

Stayed 2 nights in May 2023
Response from Sandra Benedito on 29 Aug 2023
Many thanks Karen, we hope we can welcome you again, have a nice day,Sandra Benedito, Manager

8/10 Good

Darrel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to metro, less commercialized area, plenty of local dining and shopping.
Stayed 6 nights in Jun 2023
Response from Sandra Benedito, Manager on 28 June 2023
Dear Darrel, thanks for your opinion, we hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

James

Liked: Cleanliness, room comfort
Great hotel and area
Great Hotel, great central location
Stayed 2 nights in Jun 2023
Response from Sandra Benedito, Manager on 28 June 2023
Hello James, many thanks for your comments, have a nice summer,Sandra Benedito, Manager

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for tourist friendly areas
Stayed 5 nights in Jun 2023
Response from Sandra Benedito, Manager on 28 June 2023
Dear Ivan, thanks for sharing your opinion, we hope we can welcome you again, happy summer,Sandra Benedito, Manager

8/10 Good

Mei

Stayed 2 nights in Jun 2023
Response from Sandra Benedito, Manager on 28 June 2023
Many thanks Mei,Sandra Benedito, Manager

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Dafne on 31 May 2023
Thnaks for the greetings as we work hard for customers feel like you :)best regards

8/10 Good

Cynthia

Stayed 4 nights in May 2023
Response from Sandra Benedito, Manager on 14 June 2023
Many thanks Cynthia,Sandra Benedito, Manager

10/10 Excellent

WORALUK

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel near station metro fontana …just walk 100metre easy to go anywhere in Barcelona. In room they have small kitchen we can cook easy things to eat. We love it
Stayed 3 nights in May 2023
Response from Dafne on 15 May 2023
Thankyou so much about your greetings as we work hard for customers feel like you. Best regards!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice to have a fridge/kitchenette. Room was quiet, staff responsive, nice breakfast available as an option. We were quite comfortable here and liked the area.
Stayed 5 nights in May 2023
Response from Dafne on 15 May 2023
Thanks for the answer that may help others to decide where to stay in the city !

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and in a locals area yet not far from the centre.
Stayed 2 nights in Apr 2023
Response from Dafne on 4 May 2023
Thanks for your greetings as we work hard for customers feel like you.Regards,Dafne

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the place will definitely come back
Stayed 2 nights in Apr 2023
Response from Sandra Benedito, Manager on 3 May 2023
Dear Hilary, many thanks for your nice opinion. We hope we can welcome you again in the future, have a nice day,Sandra Benedito, Manager

10/10 Excellent

Mark, Elwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Silver provided a clean, friendly, quiet and comfortable place for our first welcome to Spain. We loved the Garcia district that it is located in - many great food options etc but not in the total hustle of Barcelona. The staff were super friendly and attentive. After a long flight from Australia, it was wonderful to have our room even though we arrived hours before check in. Would not hesitate to stay here again.
Stayed 3 nights in Apr 2023
Response from Sandra Benedito, Manager on 3 May 2023
Dear Mark, Many thanks for your great review, we're happy taht you liked our location and cleaness. We hope we can welcome you again in the future, have a nie day, Sandra Benedito, Manager

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Metro and busses were super close and easy. Lots of restaurants, bakeries, grocery markets nearby. The hotel was very clean and comfortable. The staff was friendly and helpful. Everything was great except the walls between the units were paper thin. The exterior walls and windows were amazing with two double pane windows.
Stayed 6 nights in Apr 2023
Response from Sandra Benedito, Manager on 20 Apr 2023
Dear Sonia, many thanks for sharing your experience. We're happy that you liked the staff, cleaness and our location. We hope we can welcome you again, have a nice day, Sandra Benedito, Manager

10/10 Excellent

cassidy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room room. Very clean and modern. Having a wee kitchenette was perfect. The walls were quite thin, however we had no issues with other guests, so it wasnt an issue. Very quiet yet central area. A lot less chaotic than staying closer to the Sagrada or gothic quarter. Would definitely stay there again! Thr Gracia neighbourhood is fantastic.
Stayed 6 nights in Mar 2023
Response from Dafne on 3 Apr 2023
Thanks for your greeting as we work hard for customers feel like at home! Best regards

10/10 Excellent

martina

Liked: Cleanliness, room comfort
Great room
Customer service was awesome, very friendly staff. The room was comfortable and very convenient for a long period stay.
Stayed 1 night in Feb 2023
Response from Dafne on 28 Feb 2023
Thnak you Martina for your greetings as we work hard for customers feel like you :)Best regards,Dafne

8/10 Good

Osvaldo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Has all you need and more. Great location.
Stayed 5 nights in Feb 2023
Response from Sandra Benedito, Manager on 14 Mar 2023
Hello Osvaldo, many thanks for your coments, we hope we can welcome you again, have a nice day

4/10 Poor

jerry, Evanston

Liked: Cleanliness, property conditions & facilities
this property does not allow guest their guest to have company after 10pm. Make sure you are aware prior to booking, great destination for couples and families. Customer service and night desk attendant were respectful and pleasant to deal with. Also, your room key is taken from you every time you leave the building. You are not allowed to have your room key outside of the property
Stayed 4 nights in Feb 2023
Response from Sandra Benedito, Manager on 15 Feb 2023
Dear Jerry, I'm sorryI about your opinion. As you could see in our information, we are a hotel that ensures the safety of our clients. Only registered customers with a reservation are allowed to enter. We are not a room party hotel. The fact of leaving the key is for your safety. We are sorry for the inconvenience that may have caused you, have a nice day,Sandra Benedito, Manager