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"quite, clean and amazing staff "

"The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful."

"We always look forward to stopping at Villa Neroli on working trips as it’s super convenient amd comfortable. Easy to park, check-in amd relax in the sauna or get a work out in the gym. Dinner is always delicious, breakfast has good options. The service is prompt and kind. The location is perfect for biz travelers as well as tourists who want to see all but stay away from the crowds amd confusion."

"The accommodation was nice, but checking in/speaking to reception took ages because of a lack of staff. It took 2 requests to get an extra pillow because they only provided 3 pillows for the two of us. The main issue, though, was the wifi. It didn't work on my laptop, even when I created a new account with a different email address. It kept telling me to reset my password to access the internet, even after I just had. I emailed support about it and didn't hear back."

"Italiana Hotels Florence was a very enjoyable place to stay. The hotel was comfortable, clean, and well organized, making our visit to Florence relaxing and smooth. The included breakfast was a great bonus and made our mornings easy and convenient. We also appreciated the free parking, which was very helpful and practical. The staff were great, friendly, professional, and always ready to assist. Overall, a wonderful experience and a solid choice for anyone visiting Florence."

"Very charming, clean and fresh"

"Beautiful place for family "

"My Wife & I are American tourists visiting Florence for a friend's wedding at a nearby venue. The JOIVY Together Urban Resort was a wonderful place to be our home base. The front desk staff was very nice and spoke great english. They helped us out with calling taxis and answering all of our questions. The room was very clean and the breakfast was quite delicious! We would definitely stay again."

"We enjoyed our stay so much! Gianna and her family were so nice and welcoming! I don't usually stay at properties where the family also stays, but I'm so glad I did this time! My husband and I loved the views and I made dinner in the loft kitchen twice using the fresh herbs Gianna had growing. She was so generous and left us food staples to make dinner and it really came in handy the first night when we realized that we would rather drink wine outside than go out to dinner! One thing to note about this area (and most places we visited in Italy), is the restaurant hours. Many places only open for dinner and that starts around 7pm. Lunch is over at 3pm and most places close from 3pm-7pm. Everything was perfect for our stay and the area is lovely. "