The house was lovely. The management company needs to be better about checking the basics before each stay. We were there in high ski season, paying top rates, and the grill had no propane tank, nor did the deck fire pit. We had planned to grill out our first night but weren't able to.
The exterior lights were all out, so access to the 3rd bedroom "mother-in-law suite" were treacherous. The hot tub level was about 9" low - no way to add water and bring it up to temp - and the chemical levels questionable.
They provided a Keurig but only a few McDonalds pods. We brought coffee but didn't have the ability to make it. Major bummer. On busy ski mornings with a group of 6, it was not ideal to have to stop at coffee shops before hitting the slopes.
The kitchen is beautiful, but lacked other basics like wine glasses and a blender, and there were only a few water glasses.
They provide 1 towel per guest for the entire stay, but no hooks or towel racks to hang/dry them on.
Overall, we really liked the house itself. Great view, close to Beech Mtn, easy to access. It was clean, bright and airy. The living room furniture is comfortable, and the living room fireplace was great. They do supply a few logs to start with, we bought more in town.
It could have been great with a little attention to the critical amenities.