Dear valued guest, Thank you for your reply. We are certainly glad to know that you thoroughly enjoyed your stay with us. It is indeed a peaceful and tranquil place and definitely is a great place to relax. We hope to welcome you again in the near future. Best regards, Teja Wijaya Reservations Manager

Dear guest, Thank you for your review. You do not need to be sorry to leave a negative review as we have been expecting it from such an unusual guest like you. Firstly we would like to confirm that our booking page in Expedia never states that there is a shared kitchen for guests to use, so there was no mistake from us in Expedia. If you saw a different information on a different booking platform, then perhaps the smartest thing to do would have been to clarify with us first if such facility is available, before making the reservation? We are baffled that you are saying no one was willing to find a solution. You asked to use our kitchen only to make simple drinks such as shakes and coffee - simple drinks that any one of us can make - so we immediately offered to make them for you which would have solved the problem, yet you still declined it even though you have no basis to demand to use our kitchen as it was never listed in Expedia. And we are not sure what you had to "fight" for to get drinking amenities from us. We are a small establishment of 4 rooms and we are always attentive to our guests requests. But again, it is no surprise to see such exaggeration from such a bizarre guest like you. We do agree with your suggestion to send a message to us first especially if there is anything that you need to clarify further - and perhaps yourself should have done it as well. Best regards, Teja Wijaya Reservations Manager