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UPAR Hotels Sukhumvit 11 Nana

3.0 star property
Central hotel connected to the convention centre in Bangkok with a 24-hour front desk

Photo gallery for UPAR Hotels Sukhumvit 11 Nana

Flat-screen TV, DVD player
Reception
Deluxe Room
Daily to-go breakfast (THB 120 per person)
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110

What's nearby

  • Bumrungrad Hospital - 3 min walk - 0.3 km
  • Nana Square - 10 min walk - 0.9 km
  • Pratunam Market - 18 min walk - 1.6 km
  • Terminal 21 Shopping Mall - 2 min drive - 2.0 km
  • CentralWorld Shopping Complex - 3 min drive - 2.3 km

Getting around

  • Phetchaburi Station - 13 min walk
  • Bangkok Makkasan Station - 15 min walk
  • Bangkok (DMK-Don Mueang Intl.) - 29 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬7 min walk
  • ‪Monika's Kitchen - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Khao Tha-lu Chumporn Coffee - ‬5 min walk

About this property

UPAR Hotels Sukhumvit 11 Nana

Hotel near Nana Square
Close to Terminal 21 Shopping Mall and Pratunam Market, UPAR Hotels Sukhumvit 11 Nana provides a corner/local shop, a snack bar/deli and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Breakfast (surcharge), ATM/banking services and a lift
  • A 24-hour front desk, smoke-free property and multilingual staff
  • Free newspapers, tour/ticket information and a TV in reception
Room features
All guest rooms at UPAR Hotels Sukhumvit 11 Nana have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Filipino, Hindi, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: THB 120 for adults and THB 70 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 700.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately THB 120 for adults and from THB 70 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok

Frequently asked questions

Is UPAR Hotels Sukhumvit 11 Nana pet-friendly?

No, pets are not allowed at this property.

How much is parking at UPAR Hotels Sukhumvit 11 Nana?

This property doesn't offer parking.

What time is check-in at UPAR Hotels Sukhumvit 11 Nana?

Check-in start time: 2:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 5:00 PM for a fee.

What time is check-out at UPAR Hotels Sukhumvit 11 Nana?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is UPAR Hotels Sukhumvit 11 Nana located?

Located in Sukhumvit, this hotel is within a 15-minute walk of Embassy of Pakistan, Bumrungrad Hospital and Nana Square. Pratunam Market and Platinum Fashion Mall are also within 1 mile (2 km). Phetchaburi Station is 13 minutes by foot and Nana BTS Station is 14 minutes.

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UPAR Hotels Sukhumvit 11 Nana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 89 out of 431 reviews
Rating 8 - Good. 174 out of 431 reviews
Rating 6 - Okay. 100 out of 431 reviews
Rating 4 - Poor. 42 out of 431 reviews
Rating 2 - Terrible. 26 out of 431 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Negin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.

2/10 Terrible

Safwaan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Stayed 3 nights in Dec 2023

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, room comfort

Kold bruser

En bruser med kun koldt vand. Ikke rart. Personalet var meget dygtige
Stayed 2 nights in Jan 2025

2/10 Terrible

Shahar

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Dec 2024

6/10 Okay

Giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Liked: Staff & service
È un buon hotel economico. Dovrebbero solo fare un pò di manutenzione e magari rinnovare i bagni. Nel complesso ok
Stayed 1 night in Feb 2024

4/10 Poor

Blower

Liked: Staff & service
Disliked: Property conditions & facilities
房間內冷氣直接吹到臉上, 燈太暗.客廳冷氣故障,很熱,兩個晚上還可以接受.
Stayed 2 nights in Feb 2024

8/10 Good

TOMOKO

Stayed 1 night in Jul 2023

10/10 Excellent

Mahmut Ayberk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Ronny

Liked: Staff & service
Disliked: Property conditions & facilities
Slitte rom. Hullete sengetøy. Trengs oppgradering på det meste
Stayed 1 night in Aug 2022

8/10 Good

Irada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

การเดินทาง

ดีค่ะ ไม่แย่คุ้มเกินคุ้มค่ะกับราคานี้
Stayed 3 nights in Feb 2022

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and quite

clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Stayed 3 nights in Mar 2020

8/10 Good

Phil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bien

Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service is very friendly and great value for money
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 17 nights in Nov 2019

6/10 Okay

Jesper

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra värde för pengarna

Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights could not of been any better amazing staff very friendly
Stayed 3 nights in Sep 2019

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かなエリアではないです

近くにバーが沢山ありました。 夜を楽しみたい人にはいいかも。 歩いていけますので。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for the price, but bad location....
Stayed 1 night in Jun 2019